745-26-P41 - Physician Relationship Management (PRM)

UT Health San Antonio, the academic health center for the University of Texas at San Antonio, serves a diverse and growing patient population across South Texas through a network of employed and affiliated physicians. Strengthening physician engagement, optimizing referral networks and leveraging market intelligence are essential to supporting coordinated care, advancing service line growth, and improving access for the communities we serve. Today, physicians’ engagement activities are managed across a mix of manual processes, disconnected systems, and limited analytics. This fragmented approach reduces visibility into physician interactions, referral patterns, market dynamics, and relationship strength – limiting the organization’s ability to align outreach, marketing, and growth strategies. UTHSA is seeking a more integrated, data-driven approach to Physician Relationship Management (PRM) that enables greater transparency, consistency, and effectiveness across physician liaison, outreach, and targeted marketing efforts. The purpose of this RFP is to solicit proposals from qualified vendors to provide a comprehensive PRM solution. The selected solution should support centralized relationship tracking, actionable referral, and marketing insights, improved field team productivity and more informed, data-driven decision-making to guide both physician engagement and marketing targeting strategies across the organization. No Guarantee of Volume. UTHSA does not solicit or guarantee any specific amount of compensation, volume, minimum, or maximum amount of Services under this RFP or any contract or agreement resulting from this RFP. Multi-Award. UTHSA reserves the right to multi-award this RFP.

Commodity Codes

• Commodity Codes: NIGP 20832 Customer Relationship Management Software (CRM], Microcomputer NIGP 96120 Customer Service Evaluation Services

Events & Timeline

Requested Information

Note: Template files for the items below (BidTables, Questionnaires) are available in the Attachments section of this opportunity.

Public Notices

File Type Description Date Created Actions 01 745-26-P41.pdf Documentation RFP Document - do not submit with your proposal. May 13th 2026, 3:57 PM CDT Download A01A General info NO BAA 0922.pdf Documentation FYI File- do NOT submit with your proposal May 13th 2026, 3:04 PM CDT Download A01B Exec of Offer NO TX Ramp 0912.pdf Documentation This form must be completed in full, signed (if applicable), and submitted with your proposal. Failure to complete and submit the ATTACHED form will result in your submission being voided. Read more... May 13th 2026, 3:04 PM CDT Download A01C Gen Quest 0226.pdf Documentation This form must be completed in full, signed (if applicable), and submitted with your proposal. Failure to complete and submit the ATTACHED form will result in your submission being voided. Read more... May 13th 2026, 3:04 PM CDT Download A01D Addenda Checklist 0725.pdf Documentation This form must be completed in full, signed (if applicable), and submitted with your proposal. Failure to complete and submit the ATTACHED form will result in your submission being voided. Read more... May 13th 2026, 3:04 PM CDT Download A02 - SA 745-26-P41.docx Documentation Sample Agreement, BAA, Acknowledgment of Terms and Conditions – If the Proposer takes exceptions, this MUST be submitted with your proposal with red lines. Failure to submit red lined agreement with your proposal will exclude Proposer from taking any excep Read more... May 14th 2026, 7:35 AM CDT Download A03 - VETHub 0526.pdf Documentation This form must be completed in full, signed (if applicable), and submitted with your proposal. Failure to complete and submit the ATTACHED form will result in your submission being voided. Read more... May 13th 2026, 3:04 PM CDT Download A04 PDAA.xlsx Documentation This form must be completed in full, signed (if applicable), and submitted with your proposal. Failure to complete and submit the ATTACHED form will result in your submission being voided. Read more... May 13th 2026, 3:57 PM CDT Download S04 Terms Conditions NO BAA 0725.pdf Documentation This form must be completed in full, signed (if applicable), and submitted with your proposal. Failure to complete and submit the ATTACHED form will result in your submission being voided. Read more... May 13th 2026, 3:04 PM CDT Download S06 Pricing and Delivery Schedule 0526.pdf Documentation This form must be completed in full, signed (if applicable), and submitted with your proposal. Failure to complete and submit the ATTACHED form will result in your submission being voided. Read more... May 13th 2026, 3:04 PM CDT Download

Attachments

• 01_745-26-P41.pdf
• S06_Pricing__and_Delivery_Schedule_0526.pdf
• S04_Terms_Conditions_NO_BAA_0725.pdf
• A01B_Exec_of_Offer_NO_TX_Ramp_0912.pdf
• A02_-_SA_745-26-P41.docx
• A03_-_VETHub_0526.pdf
• A01C_Gen_Quest_0226.pdf
• A01A_General_info_NO_BAA_0922.pdf
• A01D_Addenda_Checklist_0725.pdf
• A04_PDAA.xlsx