902721 - Enterprise Computer Equipment and Maintenance Services

It is the intent of these specifications, terms, and conditions to describe enterprise computer equipment and maintenance services being requested by the County.

The County intends to award a three-year contract (with the option to renew for two years) to the Bidder selected as the lowest responsive and responsible Bidder whose response meets the County’s requirements.

Background

The County of Alameda’s Enterprise computer system services over 9,000 employees operating in twenty-four County agencies and divisions, which operate and maintain remote equipment in various locations throughout the County. Although most facilities are located in Oakland, others are located from Albany to Fremont and in Livermore. The Enterprise system is headquartered in the County Administration Building located in downtown Oakland at 1221 Oak Street. Information Technology Department (ITD) also has disaster recovery at the Sonoma County facility located at 2615 Paulin Drive in Santa Rosa, CA, which includes equipment covered by this agreement. Other locations may need to be added as ITD continues to service more departments.

Project Details

• Reference ID: 902721
• Department: General Services Agency-Procurement
• Department Head: Detra Dillon (Purchasing Administrator)

Important Dates

• Questions Due: 2026-04-09T00:00:00.000Z
• Pre-Proposal Meeting: 2026-04-07T17:00:00.000Z — Online TEAMS meeting

Addenda

• Official Notice #1: 902721 Enterprise Computer- Attendees List  (released 2026-04-07T23:22:08.665Z) —

  902721 Enterprise Computer- Attendees List-ADA

• Addendum #1 (released 2026-04-21T17:08:39.968Z) —

  ADA_90221 Addendum No. 1 

• Official Notice #2: 902721 Enterprise Computer- RFP & Bid Form-ADA (released 2026-04-09T23:52:11.295Z) —

  ADA Compliant Documents

• Official Notice #3: ADA_902721 QA Enterprise Computer Equipment (released 2026-04-21T17:08:42.433Z) —

  ADA_902721 QA Document 

Evaluation Criteria

• Intent —

  It is the intent of these specifications, terms, and conditions to describe enterprise computer equipment and maintenance services being requested by the County.

  The County intends to award a three-year contract (with the option to renew for two years) to the Bidder selected as the lowest responsive and responsible Bidder whose response meets the County’s requirements.

• Important Instructions for Electronic Submittals —

  The County of Alameda, CA is accepting electronic bid submissions. Bidders shall create a FREE account with OpenGov Procurement by signing up at https://procurement.opengov.com/signup. Once you have completed account registration, browse back to this page, click on "Draft Response", and follow the instructions to submit the electronic bid.

  CALENDAR OF EVENTS

  CALENDAR OF EVENTS

  REQUEST FOR QUOTATION No. 902721

  Enterprise Computer Equipment and Maintenance Services

  EVENT	DATE/LOCATION
  Request Issued	March 30, 2026
  Networking/Bidders Conference	April 7, 2026 @ 10:00 am (PST)   TO ATTEND ONLINE:  Microsoft Teams meeting Join: 902721 Enterprise Computer-Bidder Conference Link Meeting ID: 247 443 528 700 21 Passcode: TP7Hm24Z Dial in by phone +1 415-915-3950,,96900887# United States, San Francisco (888) 715-8170,,96900887# United States (Toll-free) Find a local number Phone conference ID: 969 008 87# For organizers: Meeting options | Reset dial-in PIN
  Written Questions Due via the “Question & Answer” tab of this project in the County of Alameda Procurement Portal	April 8, 2026, by 5:00 p.m.
  List of Attendees	April 9, 2026,
  Questions & Answers Issued	April 21, 2026,
  Addendum Issued [only if necessary to amend RFQ]	April 21, 2026,
  Response Due and Submitted through County of Alameda Procurement Portal	May 5, 2026, by 2:00 p.m. Followed immediately by online Public Bid Opening which can be joined here:   Microsoft Teams meeting Join: 202721 Enterprise Computer Bid opening Link Meeting ID: 290 661 468 454 04 Passcode: es7uy3cd   Need help? | System reference Dial in by phone +1 415-915-3950,,901795677# United States, San Francisco (888) 715-8170,,901795677# United States (Toll-free) Find a local number Phone conference ID: 901 795 677# For organizers: Meeting options | Reset dial-in PIN
  Evaluation Period	May 5, 2026 – June 5, 2026
  Notice of Intent to Award Issued	June 5, 2026
  Board Consideration Award Date	August 4, 2026
  Contract Start Date	October 1, 2026

  NOTE:  All dates are tentative and subject to change.

   

  Alameda County Vendor Outreach

  Wednesday, April 8, 2026 10:30 a.m. – 11:30 a.m. TO ATTEND ONLINE: Vendor Outreach Call-in: +1 415-915-3950 Conference ID: 504 517 635#

  COME MEET ALAMEDA COUNTY’S PROCUREMENT TEAM!   This public event is not specific to any RFQ, where vendors can speak with GSA professionals, get to know them, and learn more about contracting opportunities with the County.   These are conducted on most Wednesdays. Dates and locations can be confirmed by checking at Upcoming Events [https://gsa.acgov.org/do-business-with-us/upcoming-contracting-events/]

   

• Important Dates —

  Project Release Date:	March 30, 2026
  Bidders Conference (Non-Mandatory):	April 7, 2026, 10:00am Online TEAMS meeting
  Alameda County Vendor Outreach:	April 8, 2026, 10:30am
  Questions Due:	April 8, 2026, 5:00pm
  Proposal Submission Deadline:	May 5, 2026, 2:00pm
  Contract Start Date:	October 1, 2026

• Scope of Work or Project Details —

  The County’s Enterprise system currently includes Dell EMC and HP storage systems and multiple models of Dell and HP servers. Additionally, more brands and types of equipment may be added to the inventory as assets reach the end of the original manufacturer’s warranty.

  An extensive but not comprehensive (i.e., verified as complete and final) list of the County’s equipment and system components for which maintenance may be required is specified in the Bid Form of this RFQ. The Contract will ensure reliable, manufacturer-compliant enterprise computer equipment operation for the County of Alameda by minimizing system downtime, providing rapid maintenance and repair services, maintaining accurate equipment inventory and reporting, and supporting the continuous performance of the County’s enterprise IT infrastructure.

• Project Contact —

  Azizullah Ramesh

  Procurement Specialist

  1401 Lakeside Drive, 10th floor

  Oakland, CA 94612

  Email: azizullah.ramesh@acgov.org

  Phone: (510) 208-3905

• Procurement & Contracts Specialist —

  Azizullah Ramesh

  Procurement Specialist

  1401 Lakeside Drive, 10th floor

  Oakland, CA 94612

  Email: azizullah.ramesh@acgov.org

  Phone: (510) 208-3905

Submission Requirements

• Submit Bid Response and Bid Form (required) —

  Please confirm that both your response and the Bid Form have been uploaded here.

• Submit Response Documents (required) —

  Please confirm that your response has been uploaded here.

• Has your response addressed all the requirements identified within the solicitation and all related documents, including any addenda? Failure to meet the Bidder Minimum Qualifications may also be considered an incomplete response and may result in the disqualification of your bid. (required)
• Your company, its principal, and named subcontractors are not identified on the list of Federally debarred, suspended, or other excluded parties located at www.sam.gov/SAM. (required)
• I certify that I have read, understood and agree to the terms in this solicitation, and that I am authorized to submit this response on behalf of my company. (required)
• Pricing (required) —
  • Choose Option 1 when you have set line items, for example:
    • This is a quote for goods or commodities.
    • This is a public works bid, with a pricing table that can be uploaded into OpenGov Procurement from an Excel spreadsheet.
    • Seeking services for hourly rate schedules.
  • Choose Option 2 when you need vendors to provide you with the line items. 
• Evaluation Committee? (required) —

  Will there be an evaluation committee to review the proposals and score them based on weights and multiple criteria?

• Procurement and/or Project Contact (required) —

  Select the information you would like display.