SLED Opportunity · TEXAS · CITY OF GEORGETOWN

    Addendum 3 (Collection Services for Utility and Fire Department Accounts

    Issued by City of Georgetown
    localRFPCity of GeorgetownSol. 2379
    Closed
    STATUS
    Closed
    due Jun 12, 2026
    PUBLISHED
    Apr 16, 2026
    Posting date
    JURISDICTION
    City of
    local
    NAICS CODE
    561440
    AI-classified industry

    AI Summary

    The City of Georgetown seeks proposals for professional collection services for utility and fire department accounts. Proposals are due June 12, 2026, with a non-mandatory pre-proposal meeting on April 28, 2026. Pricing will be evaluated by account age, and a 10% late payment penalty applies prior to collections.

    Opportunity details

    Solicitation No.
    2379
    Type / RFx
    RFP
    Status
    Issued
    Level
    local
    Published Date
    April 16, 2026
    Due Date
    June 12, 2026
    NAICS Code
    561440AI guide
    Jurisdiction
    City of Georgetown
    State
    Texas
    Agency
    City of Georgetown

    Description

    ADDENDUM No. 3 Bid Close Extension Original Proposal Due Date: June 5, 2026 at 2:00 pm CT Revised Proposal Due Date: June 12, 2026 at 2:00 pm CT _________________________________________________ ADDENDUM No. 2 Bid Close Extension Original Proposal Due Date: May 26, 2026 at 2:00 pm CT Revised Proposal Due Date: June 5, 2026 at 2:00 pm CT _____________________________________________________ ADDENDUM No. 1 Proposal Deadline Extension Original Proposal Due Date: May 19, 2026 at 2:00 pm CT Revised Proposal Due Date: May 26, 2026 at 2:00 pm CT The City of Georgetown is accepting sealed proposals to provide The City of Georgetown (the “City”) requests Proposals from interested, qualified Respondents capable of providing professional collection services for utility and fire department accounts owed to the City of Georgetown. Sealed proposals may be electronically submitted through the City E-bid system accessible via City’s web site at https://gtowntx.ionwave.net/Login.aspx on of before June 12, 2026 at 2:00 PM and immediately thereafter publicly opened and read aloud. Questions regarding use of the E-bid System may be directed by email to: veronica.ferriz@georgetowntexas.gov PUBLIC CLOSING will be held by teleconference. This is accessible using the link and call in information provided below: Microsoft Teams meeting Join: https://teams.microsoft.com/meet/212816522081643?p=16isAxq3yzew7OZNML Meeting ID: 212 816 522 081 643 Passcode: HK9Qr76q Dial in by phone +1 512-672-8405,,796193179# United States, Austin Phone conference ID: 796 193 179# A NON-MANDATORY Pre-Proposal meeting will be conducted through Microsoft Teams, beginning at 10:30 AM CT on April 28, 2026. This meeting not mandatory. Any questions and answers addressed during the conference meeting will be issued in an addendum and posted on the City’s website. Microsoft Teams meeting Join: https://teams.microsoft.com/meet/212816522081643?p=16isAxq3yzew7OZNML Meeting ID: 212 816 522 081 643 Passcode: HK9Qr76q Dial in by phone +1 512-672-8405,,796193179# United States, Austin Phone conference ID: 796 193 179# --- Q&A --- Q1: Does the Fire Dept/EMS conduct billing in-house or utilize a billing company? If a billing company is used, please provide the vendor partner's name. What billing software/platform is utilized? A1: The City currently utilizes the billing company, EmergiFire for Fire Billing. We use ImageTrend for inspections. Submitted: 5/8/2026 04:06:39 PM (CT) Q2: Will pricing be evaluated separately by account category, or as a single blended rate? For clarification; it is often difficult to collect on secondary placement accounts (accounts that have already been attempted on), over first placements (accounts that have not been attempted yet). A separate pricing structure would mean a lower rate for primary placements, which will likely be collected more frequently. A2: It is the City's intent to evaluate cost on percentage for accounts <180 days and >180 days in collection. Submitted: 4/28/2026 11:20:32 AM (CT) Q3: Does the City assess interest on delinquent balances? A3: No. Utility Billing does not assess interest on delinquent balances. Submitted: 4/28/2026 11:11:41 AM (CT) Q4: Does the City currently assess late fees, penalties, or administrative charges to delinquent accounts prior to placement? A4: Yes. Utility Billing currently assesses a late payment penalty prior to collections placement. A ten percent (10%) penalty is added to accounts with a minimum current bill balance of $15.00 on the day after the due date. Submitted: 4/28/2026 11:11:19 AM (CT) Q5: What recovery or liquidation rates have been achieved on these accounts over the past 12 months? A5: The net liquidation/recovery rate reflected for Utility Billing accounts is 26.37% based on the 24-month net liquidity. A separate 12-month recovery/liquidation rate would require an additional report or confirmation from the incumbent vendor. Submitted: 4/28/2026 11:10:57 AM (CT)

    Key dates

    1. April 16, 2026Published
    2. June 12, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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