Active SLED Opportunity · CALIFORNIA · CITY OF RIVERSIDE
AI Summary
The City of Riverside requests proposals for citation lifecycle management services including processing, customer service, payment handling, adjudication, and technology solutions for Parking, Code Enforcement, and Animal Services.
The City of Riverside is soliciting proposals for comprehensive citation lifecycle management services supporting Parking Services, Code Enforcement, and Animal Services. The selected contractor will provide timely citation processing, customer service, payment handling, administrative adjudication, reporting, and technology solutions in compliance with the California Vehicle Code (CVC), the Riverside Municipal Code, and all applicable state and local regulations as amended from time to time. Services shall include secure data handling, secure payment processing, and integrated systems that protect sensitive customer and City data, along with accurate financial reconciliation and responsive customer support. Pre-Bid Meeting Information: No Online Q&A: Yes Location Information: Department: Public Works Address: 3900 Main Street6th FloorRiverside, California92522 County: Riverside License Requirements: If applicable, Company and/or its key personnel, shall hold an appropriate license on the date the Proposal is submitted. Other Details: All requests for clarifications, changes, exceptions, deviations to the terms and conditions set forth in this RFP must be submitted via “Q&A” through the City’s Electronic Bidding System, PlanetBids Vendor Portal.Any verbal communications will not be considered or responded to.Any Proposer who violates this provision shall be immediately disqualified from consideration as a vendor under the terms of this RFP. Notes: All Prospective Companies submitting a proposal must be listed on the "Prospective Bidders" tab on the City's bidding website. If the Proposer is not listed as a "Prospective Bidder" the proposal will not be considered.Proposals not received electronically via the bidding website before the due date and time will not be accepted. Hard copy proposals will be rejected.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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