Agent Assisted Travel Services

Solicitation No.

23923

Type / RFx

STATEWIDE CONTRACT

Level

state

Published Date

—

Due Date

—

NAICS Code

561510AI guide

Jurisdiction

washington

State

washington

Notice DES encourages purchasers to review all available travel contracts, along with their corresponding pricing sheets, to ensure their business needs are appropriately met. Contract 03624 Fully Refundable Airfare - Alaska Airlines Contract 10725 Airfare - Delta Air Lines Contract 28623 Travel Management Services (NASPO) Contract Scope This Statewide Contract for Agent Assisted Travel Services is for eligible purchasers to purchase services offered which may include: travel reservations, issuance and delivery of E-tickets or paper tickets for air or land transportation, reservations for lodging accommodations, coordinating automobile rental services, advice on necessary health requirements (including types of inoculations and vaccinations whether required or suggested for foreign travel), and detailed travelers’ itineraries. This contract can be used by eligible purchasers that have uncertainty in their plans, are unaware of the options available, require some level of guidance or assistance with their travel needs or want to plan out their travel with a professional over the phone. Contractors provide recommendations and price quotes in response to specific customer needs and upon request to secure, modify or cancel travel reservations. This is a per-transaction fixed fee contract. Enterprise Services does not make travel arrangements or flight bookings. All travel arrangements are handled by each agency, internally. For a more detailed descriptions of the services provided, see the "Pricing" document in the "Current Documents" drop down below. This contract includes subcontractors/authorized resellers/authorized distributors who are certified as WA State small, OMWBE, or Veteran-owned. Some contractors may have multiple certifications. See the links at the bottom of the page for all subcontractors and their certifications. Note: not all subcontractors/resellers/distributors are certified. How to Use This Contract 1. Review the Contractor Information section below to find pricing, services offered, and information for each Contractor. 2. Contact the sales representatives directly to consult about their products and services. 3. Reference DES Contract No. 23923 on your Purchase Order. 4. Please click on the Pricing & Ordering instructions below for awarded services for each contractor. 5. Contact the Contract Administrator listed below with any further questions. Awarded Contractors Click here for pricing and contractor contact information as well as services provided. It is recommended that end users obtain three quotes from awarded vendors, regardless of dollar amount; however, because these contracts were competitively solicited, additional competitive processes are not required. End users are also encouraged to consider engaging OMWBE-certified, veteran-owned, and small businesses. Each contractor’s certification status is identified in the contractor information below. Passport Travel and Tours, Inc. dba 58 Stars Dan Burke dan@58starstravel.com 206-856-4150 Peak Travel Group Inc. dba Direct Travel Inc. Suzanne Haghgoo shaghgoo@dt.com 425-787-6388 Dumonde Group LLC Alexy Mesa alexy@traveldm.com 786-299-5505 Journey Travel Inc. Jenee Bearden jenee@journeytravel.com 360-532-2860 Travel Center Inc Alex Trettin alex@travelcenter4u.com 253-383-8000 Envision Travel Holdings, Inc dba Travel Leaders NY Tom Carlsen tcarlsen@travelleadersny.com 212-616-5001 Columbia Basin Travel, Inc. Julie Harrington julie@travelleaders247.com 509-943-4686 Cruise Ventures, LLC dba CI Azumano Travel Keith Wesp kwesp@ciazumano.com 757-687-9878 DES has ensured this procurement meets RCW 39.26, follows State of Washington Current Procurement Policies, follows DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.