Citywide Digital Accessibility Compliance Platform

The City is seeking to procure a cloud-based digital accessibility compliance platform that supports automated monitoring, remediation guidance, governance, reporting, and staff training related to digital accessibility requirements. The platform will be used across multiple departments to monitor public-facing websites, documents, and digital communications for accessibility compliance and to track remediation progress over time.

The solution is intended to build sustainable accessibility capacity across the organization through centralized monitoring tools, role-based dashboards, issue tracking workflows, document accessibility support, and a self-service training component. This initiative will support ongoing compliance with ADA Title II, Section 508, and related accessibility standards while improving the consistency and accessibility of public digital services.

Background

The City of St. Petersburg continues to expand its digital accessibility efforts as public services, communications, and information delivery increasingly rely on web, document, and multimedia platforms. Responsibility for creating accessible digital content is distributed across departments, resulting in varying levels of accessibility expertise and increasing compliance risk. This tool's need is brought to light by the DOJ's requirement for city entities with over 50,000 citizens to have all digital communications and information meet WCAG 2.1, Level AA, by April 24, 2026.

Project Details

• Reference ID: RFP- 26 - 178
• Department: Marketing
• Department Head: Director (Director)

Important Dates

• Questions Due: 2026-05-11T19:00:00.000Z
• Answers Posted By: 2026-05-12T19:00:00.000Z
• Pre-Proposal Meeting: 2026-04-15T17:00:00.000Z — Zoom Meeting https://zoom.us/j/95091824000 Meeting ID: 950 9182 4000 One tap mobile +13052241968,95091824000# US +13017158592,95091824000# US (Washington DC)

Meetings & Milestones

Addenda

• Official Notice #1: April 15, 2026 Pre-Proposal Meeting Recording (recording begins about 18 seconds) (released 2026-04-15T17:32:16.916Z) —

  Sign-In Sheet Attached (Requested virtual attendees send an email confirming attendance, only one email received)

• Addendum #1 (released 2026-04-21T13:37:58.900Z) —

  Please use the See What Changed link to view all the changes made by this addendum.

Evaluation Criteria

• Qualifications and Experience of Firm and Staff (20 pts) —

  This section evaluates the Proposer’s qualifications, relevant experience, and capacity to successfully perform the required services. Scoring will be based on the firm’s history of similar projects, technical expertise, organizational structure, key personnel credentials, and demonstrated past performance.

• Project Approach (35 pts) —

  This section evaluates the Proposer’s proposed methodology for delivering the services, including processes used on similar projects and the approach envisioned for this engagement. Scoring will be based on the clarity and feasibility of the project plan, schedule, key activities, deliverables, and the proposed coordination process with the City’s Project Manager. 

• Cost Analysis (15 pts) —

  This section evaluates the Proposer's completed cost analysis and proposed fee for the project. Scoring will be based on the completeness, clarity, and reasonableness of the pricing information provided. 

• Schedule (20 pts) —

  This section evaluates the Proposer's proposed schedule.

• Business Enterprise Program Outreach and Utilization (10 pts) —

  This section evaluates the Proposer’s status as an SBE, MBE, WBE, or combination, and the firm’s demonstrated commitment to outreach, inclusion, and utilization of small and minority-owned businesses in performance of the contract. Scoring will be based on documented outreach efforts, planned mentoring and capacity-building initiatives, and processes for inclusive subcontracting. 

Submission Requirements

• Is the Vendor registered with the Florida Department of State, Division of Corporations (Sunbiz) in accordance with Florida Statute §607.1501? (required)
• Is the Vendor a City of St. Petersburg certified SBE? (required) —

  If you have submitted an application and it is pending, please send an email to osd@stpete.org. In the subject line- provide the solicitation number and due date. 

• Is the Vendor a City of St. Petersburg certified MWBE? (required) —

  If you have submitted an application and it is pending, please send an email to osd@stpete.org. In the subject line- provide the solicitation number and due date. 

• Address for Headquarters location. (required)
• Address of office providing service, if different than above.
• Signature Authority (required) —

  Please provide a letter certifying who is authorized to execute the agreement on behalf of Company. 

• Describe the nature of company’s business. (required)
• Year the Company was Founded. (required)
• Number of years company has operated under the current name. (Note: if the company has modified its corporate structure since its founding (e.g., from a corporation to an LLC), you may list the number of years the company was founded under the original corporate structure). (required)
• Company’s bank of record. (required)
• Describe any litigation that the vendor has been a party to in the last five years where it was alleged that the offeror breached a contract for similar services with a client/customer and describe any contracts for similar services that the vendor failed to complete for similar services. Describe the facts and status of any such litigation or contract. (required) —

  Type N/A if not applicable.

• Identify any government entity that has debarred or otherwise prohibited the vendor from responding to its competitive solicitations within the last five years. Describe the circumstances surrounding such debarment or other prohibition. (required) —

  Type N/A if not applicable.

• The vendor acknowledges that it has read, understands and will comply with Florida Statute §448.095 pertaining to required use of the U.S. Department of Homeland Security E-Verify system. Should the City terminate the contract with the vendor for violation of §448.095, vendor may not be awarded a contract with the City for at least one year. (required)
• The vendor acknowledges that its quote response is subject to Public Records laws (Chapter 119, Florida Statutes). (required)
• Will vendor allow other agencies to piggyback the contract if awarded? (required)
• The vendor hereby makes all certifications required by Florida Statute §287.135 related to scrutinized companies. (required)
• Is vendor required to provide any disclosures to the City regarding a foreign country of concern pursuant to Florida Statutes §286.101 (3)(a)? (required)
• If YES, please provide the disclosure(s) in accordance with the requirements of Florida Statute §286.101 (3)(a).
• The vendor certifies that it takes no exceptions to the agreement attached. (required) —

  The City has deemed the following contract terms to be non-negotiable. Vendor is advised that if it wishes to take exception to any of the terms contained or referenced in the contract, it must explicitly identify the term and the exception in its response to the solicitation. Vendor's stated exception to a non-negotiable contract term may disqualify it from consideration: 

  1. Indemnification.
  2. Insurance coverage.
  3. Governing Law and Venue.
  4. The City will not agree to the addition of any provision requiring a dispute resolution process or method, including but not limited to binding arbitration.
  5. The City will not agree to the addition of any provision waiving any remedy available to the City in law or equity (including but limited to the right to a jury trial)
  6. The City will not agree to the addition of any provision providing for the award of attorney’s fees to the prevailing party.
  7. The City will not agree to the addition of any provision limiting the liability of Vendor to a maximum dollar amount.
• If exceptions are taken to the attached agreement, please provide.
• Has the vendor identified any trade secrets or confidential information in its response? (required)
• If yes to the above question, please upload your redacted proposal here.
• I currently have the required insurance coverage as specified in the solicitation and will be able to provide a Certificate of Insurance if awarded. (required)
• References (required) —

  Please download the below document, complete, and upload.

• Submittal Documents (required) —

  Upload all other documents relating to this solicitation. Including but not limited to proposals/statements of qualifications, applicable bonds, warranty information, etc. 

• Responsible and Responsive Construction Questions (required) —

  Please download the below documents, complete, and upload.

• Living Wage Questions (required) —

  Please download the below documents, complete, and upload.

• What type of project is this? (required)
• Is this a service contract, exceeding $200k? (required) —

  Make sure this in compliance with the living wage ordinance. 

• Is the construction project over $1M? (required)
• Number of Awards (required)
• Will background checks be needed? (required)
• What type of background check? (required)
• Will subcontractors/subconsultants be allowed? (required)
• Will a performance and payment bond be needed? (required)

Questions & Answers