Community-Based Services

The City of Norfolk (“the City”) seeks proposals from qualified offerors to provide community-based services as required by federal and state programs for children and families.

The City intends to award multiple contracts for each service. Services will be purchased on an as-needed basis. The City cannot guarantee any minimum or maximum number of orders or compensation amounts.

Project Details

• Reference ID: 10847-0-2026/AB
• Department: Purchasing
• Department Head: Michael Bevis (Chief Procurement Officer)

Important Dates

• Questions Due: 2026-03-31T21:00:00.000Z
• Answers Posted By: 2026-04-02T21:00:00.000Z

Evaluation Criteria

• Executive Summary (20 pts) —

  The Offeror’s proposal shall contain an executive summary that summarizes its overall capabilities and approaches for accomplishing the services specified herein.

• Overview of Services (20 pts) —

  For each service proposed and selected in OpenGov:

   

  1. Provide a separate description of each community-based service, to include purpose, needs addressed, who will be served, and service delivery method including the frequency, intensity, and duration of services.

   

  2. Describe framework and/or best and/or evidence-based practices, programs, services, supports, interventions, or treatment modalities.

   

  3. Describe practices to engage and support children, youth and families, prioritize family voice and choice in service planning.

   

  4. Describe process of coordinating service delivery within the system of care.
• Performance and Outcomes (20 pts) —

  For each service proposed and selected in OpenGov:

   

  1. Describe how the services will improve outcomes for child safety, child/family well-being and/or permanency, and how they will be measured and documented.

   

  2. Identify performance indicators to measure progress toward client goals and how they will be evaluated and addressed to ensure positive outcomes.
• Organizational Capacity (20 pts) —
  1. Provide the name of the license and licensing entity required to provide the services offered.

   

  2. Provide copy of agency and/or professional staff licenses as required by licensing entity, such as Virginia Department of Behavioral Health and Developmental Services, Virginia Department of Health Professions, Virginia Department of Education, etc., as required. Provide credentialing and/or certification documentation as appropriate.

   

  3. Provide an organizational chart that describes the division of responsibility among the members of staff.

   

  4. Provide the job descriptions and the required qualifications for staff and/or positions.

   

  5. Provide contact information, including name, organization, telephone number, and email address for billing, and contract signatory.
• VI. Pricing/Rate Sheet: (20 pts) —
  1. Complete Attachment I Rate Sheet in Excel format for all services selected.

   

  2. All rates proposed must be within the pricing allowable by Medicaid for these services.

   

  3. Offerors may add a unique service descriptor within the standard categories.

   

  4. Offerors shall include transportation in the service rate as appropriate. No separate payments for transportation will be allowed.

   

  5. The City reserves the right to negotiate the rates proposed.

Submission Requirements

• VENDOR RESPONSE (required) —

  Please upload your ENTIRE proposal here as one PDF document.

• REDACTED PROPOSAL —

  If you are requesting certain portions of your proposal containing trade secrets or proprietary information to be withheld from release under Virginia Freedom of Information Act (VFOIA), please upload your redacted proposal here as one PDF document AND state the reasons why protection is necessary. If you do not submit a redacted proposal your entire proposal will be available pursuant to VFOIA. Any redactions will be subject to review by the City Attorney’s Office.

  NOTE: Pricing cannot be withheld as trade secret or proprietary information. The entire proposal cannot be designated as trade secret or proprietary information.

• Response Confirmation —

  Each proposer is required to confirm they have included these signed forms as part of your vendor response submitted above.

• Anti-Collusion Statement (required)
• Ethics in Public Contracting (required)
• Non-Discrimination (required)
• Debarment Certification (required)
• Compliance with Federal Immigration Law (required)
• Compliance with State Law – Authorization to Transact Business in the Commonwealth of Virginia (required)
• Equal Opportunity Business Status (required)
• Rate Sheet (required) —

  Bid submissions that do not include fully completed bid form will not be accepted. By confirming this item, you are confirming that you completed the rate sheet and have included it in your response above.

• Acknowledgment of Addenda and Q&A (required) —

  Proposer acknowledges that they received and reviewed all Addenda and Questions and Answers

• Pricing Proposal Options (required) —

  Select how you want the bidder to submit their pricing proposals

Questions & Answers