Active SLED Opportunity · FLORIDA · CITY OF CORAL SPRINGS
AI Summary
The City of Coral Springs, FL seeks proposals for a Comprehensive Benefits Program to support its Employee Health and Welfare program, with an effective date of January 1, 2027. Proposals are due by May 13, 2026, and will be evaluated on cost, service quality, technology, and local preference.
The City of Coral Springs, FL , is soliciting sealed responses for Comprehensive Benefits Program. Responses are to be submitted via the City's eProcurement Portal via https://procurement.opengov.com/portal/coralsprings PRIOR TO 2:00 pm on Wednesday, May 13, 2026. Late responses will not be accepted.
The City of Coral Springs, Florida will receive proposals for certain benefits and services regarding its Employee Health and Welfare program. It is anticipated that the proposed plan of benefits is to become effective January 1, 2027.
The City of Coral Springs, Florida was incorporated on July 10, 1963, and is located in northwestern Broward County, FL. It encompasses 23.94 square miles and has a population of over 134,000, making it the fifth largest city in Broward County and the 16th largest in the State of Florida. Known as the "The City in the Country", Coral Springs has become a premier South Florida community, known for its abundant parks, quality schools, numerous athletic programs, and attractive neighborhoods.
The City of Coral Springs is the first local government in the nation to receive the coveted Malcolm Baldrige National Quality Award, a Presidential honor that recognizes U.S. companies for organizational performance excellence. As a two-time Florida Governor’s Sterling Award winner, Coral Springs has achieved national recognition as a leader in government management, including Money Magazine’s Best Places to Live, 100 Best Communities for Young People by America’s Promise, and a recipient of the ICMA Center for Performance Measurement Certificate of Excellence.
The City of Coral Springs continues to receive the highest bond rating, “AAA”, by all three rating agencies on Wall Street. Our solid overall financial position, effective long-range planning, and prudent management policies truly make Coral Springs the premier community in which to live, work, and raise a family.
The respondents proposed total fixed and variable costs less any offsets or credits offered. Financial stability of the company will also be evaluated for fully insured products. These can include but are not limited to:
a) Fixed Costs: includes insurance costs and/or administrative costs
b) Financial Stability for Insured Products (AM Best Rating)
The respondents demonstrated and proposed ability to conform to the benefits program and services requested and currently offered. These can include but are not limited to:
a) Network access and disruption results
b) Ability to administer current plan designs as proposed
c) Ability to administer requested plan designs
d) Flexibility to support plan design changes
a) Educational material for employer and employees
b) Summary Plan Description capabilities
c) On-line resources and tools
d) Administrative kits for locations
e) Billing capabilities
Capability to integrate systems integral to the provider selection. An integrated system can include but is not limited to:
a) Eligibility
b) Claims processing
c) Electronic claims inquiry
d) Internet based enrollment/eligibility capabilities
e) Access, format and frequency of claims reporting
The respondents demonstrated and proposed ability to provide high quality services is key consideration of this RFP. Demonstration of service quality may include but is not limited to:
a) Dedicated service team
b) Customer service center hours of operation
c) Customer service performance metrics (ex. first Call Resolution, Abandonment Rate, etc.)
d) Claims processing performance statistics (ex. Accuracy, Turnaround Time, etc.)
e) Willingness to contractually establish performance criteria
a) Active and terminated references
b) Past relationship with the City
c) Recognitions / reputation of proposer
In accordance with section 2-302(11) and 2-307(g) of the City of Coral Springs Purchasing and Procurement Code a proposer with a physical business location within the municipal boundaries of Coral Springs, Florida shall be granted a preference in the amount of five (5) points with submission of a valid City of Coral Springs business tax license.
The respondents proposed total costs less any offsets or credits offered. Financial stability of the company will also be evaluated. These can include but are not limited to:
a) Fixed Costs
b) Implementation/One Time Charges
c) Financial Stability
The respondents demonstrated and proposed ability to provide high quality services is key consideration of this RFP. Demonstration of service quality may include but is not limited to:
a) Dedicated service team
b) Customer service center hours of operation
c) Customer service performance metrics (ex. first Call Resolution, Abandonment Rate, etc.)
d) Claims processing performance statistics (ex. Accuracy, Turnaround Time, etc.)
e) Willingness to contractually establish performance criteria
a) Educational material for employer and employees
b) Summary Plan Description capabilities
c) Online resources and tools
d) Administrative kits for locations
e) Billing capabilities
a) Active and terminated references
b) Past relationship with the City
c) Recognitions / reputation of proposer
Technology Initiatives will be evaluated based on the vendor’s demonstrated ability to deliver secure, modern, user‑friendly, and scalable technology that enhances the experience of both employees and HR administrators. Emphasis will be placed on mobile functionality, system usability, automation, and ongoing innovation. These criteria can include but are not limited to:
a) Mobile Application (iOS and Android)
b) Ability to upload receipt photos via mobile app or web
c) Automated claims submission and adjudication
d) Real time reporting and data exports
In accordance with section 2-302(11) and 2-307(g) of the City of Coral Springs Purchasing and Procurement Code a proposer with a physical business location within the municipal boundaries of Coral Springs, Florida shall be granted a preference in the amount of five (5) points with submission of a valid City of Coral Springs business tax license.
For the interview process. the Evaluation Committee will score based on the overall value of the Proposer’s response. The Evaluation Committee will score responses from “1” being the highest ranked proposer, “2” for the second highest ranked proposer, and so on, for the total number of responses under consideration. The Proposer with lowest combined score will be deemed as the highest ranked proposer
Please confirm that all required forms have been properly filled out, signed and notarized as well as organized in the manner as shown in Section III Proposal Requirements.
Please upload your completed proposal per Section III Proposal Requirements of the solicitation documents. Please ensure your proposal is organized in the manner specified.
Will there be an evaluation committee to review the proposals and score them based on weights and multiple criteria?
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SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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