Active SLED Opportunity · COLORADO · CITY OF BOULDER

    Customer Relationship Management (CRM) Solution

    Issued by City of Boulder
    cityRFPCity of BoulderSol. 8894842107
    Open · 15d remaining
    DAYS TO CLOSE
    15
    due May 29, 2026
    PUBLISHED
    May 6, 2026
    Posting date
    JURISDICTION
    City of
    city
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    The City of Boulder IT Department seeks proposals for a Customer Relationship Management (CRM) solution to support its Customer Experience Transformation. This formal RFP requires electronic bid submission by May 29, 2026.

    Opportunity details

    Solicitation No.
    8894842107
    Type / RFx
    RFP
    Status
    Active
    Level
    city
    Published Date
    May 6, 2026
    Due Date
    May 29, 2026
    NAICS Code
    541512AI guide
    Jurisdiction
    City of Boulder
    Agency
    City of Boulder

    Description

    The City of Boulder (“City”), by and through its IT Department, is soliciting proposals from qualified Vendors for a Customer Relationship Management (CRM) solution to serve as foundational infrastructure for the City’s ongoing Customer Experience (CX) Transformation, and to support the business needs identified in this Request for Proposals (RFP) **Solicitation Type**: RFP - Request for Proposal (Formal) **Source ID**: PU.AG.USA.1934.C2691726 **Piggyback Contract**: No **Question Acceptance Deadline**: 05/20/2026 06:00 PM EDT **Questions are submitted online**: No **Bid Submission Type**: Electronic Bid Submission **Solicitation Number**: 26-2026 **Reference Number**: 0000423423 **Pricing**: In attached document **Bid Documents List**: | Item Name | Description | Mandatory | Limited to 1 file | |---|---|---|---| | Bid Documents | Documents defining the proposal | Yes | No |

    Key dates

    1. May 6, 2026Published
    2. May 29, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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