Dental Plan Administration

The Washington Suburban Sanitary Commission, MD (the "WSSC"), is soliciting sealed responses for Dental Plan Administration. Responses are to be submitted via the Commission's eProcurement Portal via https://procurement.opengov.com/portal/wsscwater PRIOR TO 2:00 pm on Thursday, April 23, 2026. Late responses will not be accepted.

Aon has been retained by WSSC Water to assist in the Request for Proposal (RFP) process for an experienced carrier to provide Dental insurance services for WSSC Water's active employees and retirees.

Currently, WSSC Water offers Dental services through Delta Dental. WSSC Water is soliciting proposals from qualified carriers to provide Dental services to WSSC Water’s employees, retirees and their families effective January 1, 2027.

WSSC Water requires an experienced Dental provider to support employees and their families across a variety of categories, including but not limited to:

• Broad access to qualified, in‑network dental providers, supported by strong network management and credentialing.
• Secure handling of member data and technology that protects privacy and meets HIPAA and other legal requirements.
• Ability to accurately administer the current dental plan design.
• Clear, timely, and useful reporting to support monitoring, budgeting, and decision‑making.
• Strong organizational experience and qualifications, with appropriate references.
• Clear contract terms, including provisions for compliance, privacy, confidentiality, and future contract termination.
• Effective implementation support to ensure a smooth transition with minimal disruption.
• Responsive member/customer service and proactive account management.
• Meaningful clinical and quality programs that support oral health improvement

Background

Established in 1918, today WSSC Water is among the largest water and wastewater utilities in the nation, with a network of nearly 5,900 miles of freshwater pipeline and more than 5,600 miles of sewer pipeline. Serving 1.8 million residents in Prince George’s and Montgomery counties, WSSC drinking water has always met or exceeded federal standards.  Approximately 1,880 active employees and over 1,700 retirees participate in WSSC’s benefit programs.

Project Details

• Reference ID: 101608
• Department: Human Resources Office
• Department Head: Valerie Farrar (Chief Human Resource Officer)

Evaluation Criteria

• Summary —

  The Washington Suburban Sanitary Commission, MD (the "WSSC"), is soliciting sealed responses for Dental Plan Administration. Responses are to be submitted via the Commission's eProcurement Portal via https://procurement.opengov.com/portal/wsscwater PRIOR TO 2:00 pm on Thursday, April 23, 2026. Late responses will not be accepted.

  Aon has been retained by WSSC Water to assist in the Request for Proposal (RFP) process for an experienced carrier to provide Dental insurance services for WSSC Water's active employees and retirees.

  Currently, WSSC Water offers Dental services through Delta Dental. WSSC Water is soliciting proposals from qualified carriers to provide Dental services to WSSC Water’s employees, retirees and their families effective January 1, 2027.

  WSSC Water requires an experienced Dental provider to support employees and their families across a variety of categories, including but not limited to:

  • Broad access to qualified, in‑network dental providers, supported by strong network management and credentialing.
  • Secure handling of member data and technology that protects privacy and meets HIPAA and other legal requirements.
  • Ability to accurately administer the current dental plan design.
  • Clear, timely, and useful reporting to support monitoring, budgeting, and decision‑making.
  • Strong organizational experience and qualifications, with appropriate references.
  • Clear contract terms, including provisions for compliance, privacy, confidentiality, and future contract termination.
  • Effective implementation support to ensure a smooth transition with minimal disruption.
  • Responsive member/customer service and proactive account management.
  • Meaningful clinical and quality programs that support oral health improvement
• Important Instructions for Electronic Submittals —

  The Washington Suburban Sanitary Commission, MD is accepting electronic bid submissions. Bidders shall create a FREE account with OpenGov Procurement by signing up at https://procurement.opengov.com/signup. Once you have completed account registration, browse back to this page, click on "Draft Response", and follow the instructions to submit the electronic bid.

• Timeline —

  Release Project Date:	March 26, 2026
  Intent to Bid Notification:	March 31, 2026 https://forms.cloud.microsoft/g/kCumhQAEsE
  Response Submission Deadline:	April 23, 2026, 2:00pm

• Scope of Work or Project Details —

  Please see the Attachments section for specifications and attachments.

• Project Contact —

  Regina Rodriguez

  Section Manager, Benefits

  14501 Sweitzer Lane

  Laurel, MD 20707

  Email: regina.rodriguez@wsscwater.com

• Procurement Contact —

  Leba Brown

  Procurement Specialist

  14501 Sweitzer Lane

  Laurel, MD 20707

  Email: leba.brown@wsscwater.com

Submission Requirements

• Respondent Submittals (without Cost) (required) —

  Please Upload your COMPLETE response, including any and all required forms listed in the solicitation and the corresponding attachments.

  (Do not upload cost information in here)

• Separate Cost Proposal (required) —

  Confirm that your fee proposal is not attached in your Proposal and is attached separately here.

• I certify that I have read, understood and agree to the terms in this solicitation, and that I am authorized to submit this response on behalf of my company. (required)
• How will you be collecting pricing? (required) —

  Select electronic pricing table if providing line items for the vendor to fill out

• Evaluation Committee? (required) —

  Will there be an evaluation committee to review the proposals and score them based on weights and multiple criteria?

• Procurement and/or Project Contact —

  Select the information you would like display.

Questions & Answers