Active SLED Opportunity · NEW YORK · GENESEE COUNTY
AI Summary
Genesee County seeks vendors for an RFP to provide digital accessibility and ADA compliance services, including document remediation, website monitoring, compliance tracking, user engagement tools, integration, and training support.
Genesee County is committed to providing a modern, accessible, and user-friendly digital experience for all residents. In alignment with the Americans with Disabilities Act (ADA), Section 508 standards, and evolving federal and New York State guidance, the County is working to enhance accessibility and usability across its website and digital services.This Request for Proposals (RFP) seeks qualified vendors to provide a comprehensive and scalable solution to support the County’s digital accessibility efforts, including document remediation, website monitoring, compliance tracking, and user engagement tools. Pre-Bid Meeting Information: No Online Q&A: No Location Information: Department: Purchasing Address: 15 Main Street3rd FloorBatavia, New York14020 County: Genesee Other Details: The selected vendor shall provide a comprehensive solution that supports Genesee County’s accessibility and compliance goals. Proposals should address, at a high level, the vendor’s approach to delivering services in the following areas:A. Document AccessibilityProvide solutions to improve the accessibility of digital documents, including PDFs and other formats, in accordance with applicable accessibility standards (e.g., WCAG 2.1 AA, Section 508).This may include remediation, conversion, tagging, or alternative content delivery approaches.B. Website Accessibility & MonitoringProvide tools or services to evaluate, monitor, and improve accessibility across the County’s public-facing website.This may include automated scanning, issue identification, prioritization, and recommendations for remediation.C. Reporting & Compliance SupportProvide capabilities for tracking accessibility status and progress toward compliance.Solutions should include reporting tools, dashboards, and exportable summaries that provide visibility into issues, trends, and improvements over time.D. User Engagement Tools (Optional)Provide optional tools that enhance public accessibility and engagement, such as guided assistance, chatbot functionality, or alternative content access solutions.E. Integration & CompatibilitySolutions should integrate with existing County systems and workflows, including content management systems and document repositories, with minimal disruption to operations.F. Training & SupportProvide training, documentation, and ongoing support to ensure successful implementation and long-term sustainability of the solution.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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