SLED Opportunity · OKLAHOMA · THE CITY OF OKLAHOMA CITY AND TRUSTS
AI Summary
The City of Oklahoma City seeks a qualified consultant to improve ADA compliance for its digital platforms including websites and electronic documents. Proposals due by August 5, 2026, with a recommended virtual pre-proposal conference on July 16, 2026.
The City of Oklahoma City (City) is seeking proposals from qualified consultants to assist in evaluating, planning and improving the accessibility of its digital applications, websites, online services and electronic documents to ensure compliance. **Solicitation Type**: RFP - Request for Proposal (Formal) **Source ID**: PU.MU.USA.2722754.C19106251 **Piggyback Contract**: No **Question Acceptance Deadline**: 07/30/2026 01:00 PM EDT **Questions are submitted online**: Yes **Bid Submission Type**: Electronic Bid Submission **Owner Organization**: OKC Procurement Services **Solicitation Number**: RFP-OCITY-203 **Reference Number**: 0000427991 **Pricing**: In attached document **Bid Documents List**: | Item Name | Description | Mandatory | Limited to 1 file | |---|---|---|---| | Proposal Documents | Attach Proposals Document(s) as requested in the RFP. | Yes | No | | Letter of Authorization | Attach Completed Letter of Authorization (if needed) | No | Yes | | Exceptions | Attach Exceptions to RFP Requirements (if needed) | No | No | **Pre-Bidding Events**: Event: Prebid Conference | Date: 07/16/2026 11:00 AM EDT | Location: Virtual Teams Call **Questions and Answers**: | Question | Answer | |---|---| | Project Budget Can the City please confirm the budget for this project? Arrow Right Answer: Although funding has been secured for this project, there is no set budget at this time. | Project Budget Can the City please confirm the budget for this project? Arrow Right Answer: Although funding has been secured for this project, there is no set budget at this time. | | Digital Inventory Can the City please confirm the digital inventory for this project, including: a) Number of web domains, if possible a listing of them b) Number of mobile applications, if possible a listing of them c) Number of documents Arrow Right Answer: Our flagship website for the City is OKC.gov. We also have websites such as flyokc & embarkok, The City has the Action Center's mobile app which can be found at okc.gov/action and embark has a reporting tool https://www.embarkok.com/mobile-apps. We have quite a few third-party microsites and applications. Our hope was that the consultant chosen could help us inventory our digital assets and tools to help us develop a remediation plan. | Digital Inventory Can the City please confirm the digital inventory for this project, including: a) Number of web domains, if possible a listing of them b) Number of mobile applications, if possible a listing of them c) Number of documents Arrow Right Answer: Our flagship website for the City is OKC.gov. We also have websites such as flyokc & embarkok, The City has the Action Center's mobile app which can be found at okc.gov/action and embark has a reporting tool https://www.embarkok.com/mobile-apps. We have quite a few third-party microsites and applications. Our hope was that the consultant chosen could help us inventory our digital assets and tools to help us develop a remediation plan. | | Budget Range We recognize City's decision not to disclose the project budget at this time. However, a range could help with planning and decision. Projects of this nature are executed at varied scale within the US. Can City please confirm a broad budget range for this project? a) Small-scale: $150-350k b) Mid-range: $400-800k c) Large-scale: $1-2M Arrow Right Answer: We understand the concerns but are not able to provide a specific budget amount at this time. The proposals should scope for various ranges of pricing and services. | Budget Range We recognize City's decision not to disclose the project budget at this time. However, a range could help with planning and decision. Projects of this nature are executed at varied scale within the US. Can City please confirm a broad budget range for this project? a) Small-scale: $150-350k b) Mid-range: $400-800k c) Large-scale: $1-2M Arrow Right Answer: We understand the concerns but are not able to provide a specific budget amount at this time. The proposals should scope for various ranges of pricing and services. | | Remediation Is website or document remediation a part of the scope of this project? If not, who will be remediating the accessibility issues found during the review? Arrow Right Answer: The selected vendor will provide remediation recommendations and assist us in developing an action plan to meet the new requirements. Remediation will depend on those recommendations. | Remediation Is website or document remediation a part of the scope of this project? If not, who will be remediating the accessibility issues found during the review? Arrow Right Answer: The selected vendor will provide remediation recommendations and assist us in developing an action plan to meet the new requirements. Remediation will depend on those recommendations. | | Monitoring Tool Is City looking to procure a tool for the monitoring portion of the project requirement? Arrow Right Answer: We would love to hear about tools to help us be efficient and meet requirements moving forward. Any tools should be priced separately. | Monitoring Tool Is City looking to procure a tool for the monitoring portion of the project requirement? Arrow Right Answer: We would love to hear about tools to help us be efficient and meet requirements moving forward. Any tools should be priced separately. | | Location of Work Can we complete this work using our consultants located at offshore locations? Arrow Right Answer: waiting on IT to update me on any policies relating to offshore contractors/data storage. | Location of Work Can we complete this work using our consultants located at offshore locations? Arrow Right Answer: waiting on IT to update me on any policies relating to offshore contractors/data storage. | | RFP Pricing What is the pricing expectation of this project? Example, fixed price, per diem price, hourly based professional services? In case of per diem or hourly based pricing, is the City able to offer minimum volume estimates of the work? Arrow Right Answer: The City is requesting a fixed price with project milestones. Additional services and tools can be listed as optional. | RFP Pricing What is the pricing expectation of this project? Example, fixed price, per diem price, hourly based professional services? In case of per diem or hourly based pricing, is the City able to offer minimum volume estimates of the work? Arrow Right Answer: The City is requesting a fixed price with project milestones. Additional services and tools can be listed as optional. | | Subcontracting Can you please confirm whether subcontracting is permitted under this solicitation? If so, may the Prime Proponent utilize the qualifications, experience, references, proposed resources, and key personnel of its subcontractor(s) to satisfy the solicitation's minimum and mandatory requirements? Arrow Right Answer: Yes, subcontractors are permitted but the primary contractor needs to have the experience. | Subcontracting Can you please confirm whether subcontracting is permitted under this solicitation? If so, may the Prime Proponent utilize the qualifications, experience, references, proposed resources, and key personnel of its subcontractor(s) to satisfy the solicitation's minimum and mandatory requirements? Arrow Right Answer: Yes, subcontractors are permitted but the primary contractor needs to have the experience. | | Request for clarification Can you please confirm whether the experience and references of our proposed key personnel may be used to satisfy the solicitation's minimum and mandatory qualification requirements? Arrow Right Answer: The firm's and subcontractors' proven experience and references should align with the proposal's requirements. | Request for clarification Can you please confirm whether the experience and references of our proposed key personnel may be used to satisfy the solicitation's minimum and mandatory qualification requirements? Arrow Right Answer: The firm's and subcontractors' proven experience and references should align with the proposal's requirements. | | Experience and Past Performance Can you please confirm whether experience and references from commercial sector projects are acceptable to satisfy the solicitation requirements, or is it mandatory to provide experience and references exclusively from public sector projects? Arrow Right Answer: It is always beneficial to demonstrate understanding and expertise working with local and state governments, especially since the requirements specifically relate to our sector. If you have similar or relevant experience working with private businesses, you can include that in your proposal. | Experience and Past Performance Can you please confirm whether experience and references from commercial sector projects are acceptable to satisfy the solicitation requirements, or is it mandatory to provide experience and references exclusively from public sector projects? Arrow Right Answer: It is always beneficial to demonstrate understanding and expertise working with local and state governments, especially since the requirements specifically relate to our sector. If you have similar or relevant experience working with private businesses, you can include that in your proposal. | | Project Timeline What is the project timeline or duration the City is presently anticipating? Arrow Right Answer: Because of the deadline, the time it will take to implement policy changes and work with third parties, we will be moving on an aggressive timeline. | Project Timeline What is the project timeline or duration the City is presently anticipating? Arrow Right Answer: Because of the deadline, the time it will take to implement policy changes and work with third parties, we will be moving on an aggressive timeline. | | Internal Systems How many internal systems does the City possess which will be under the scope of this engagement? Arrow Right Answer: Part of the work will involve helping us inventory digital assets. | Internal Systems How many internal systems does the City possess which will be under the scope of this engagement? Arrow Right Answer: Part of the work will involve helping us inventory digital assets. | | Offshoring Can you please confirm whether offshoring is permitted under this solicitation? If so, may the Contractor utilize offshore-based key personnel to perform any portion of the project or the services under the resulting contract? Arrow Right Answer: Offshore resources may be used for this engagement; however, there are important data handling restrictions that must be followed. The City does allow project work to be performed by personnel located outside the United States, provided that all City data remains within City controlled systems and U.S.-based environments. Offshore team members may remotely access City systems and cloud environments to perform their work, but they must not download, transfer, store, or process City data on non U.S. systems, devices, or cloud services. | Offshoring Can you please confirm whether offshoring is permitted under this solicitation? If so, may the Contractor utilize offshore-based key personnel to perform any portion of the project or the services under the resulting contract? Arrow Right Answer: Offshore resources may be used for this engagement; however, there are important data handling restrictions that must be followed. The City does allow project work to be performed by personnel located outside the United States, provided that all City data remains within City controlled systems and U.S.-based environments. Offshore team members may remotely access City systems and cloud environments to perform their work, but they must not download, transfer, store, or process City data on non U.S. systems, devices, or cloud services. | | Current Public-Facing Web Properties Approximately how many public-facing websites, microsites, or web properties are currently operated by the City and its trusts? Arrow Right Answer: We are currently inventorying all our digital assets. There are approximately eight websites and three mobile apps. As far as the digital applications and microsites, we estimate more than 40, but don't know the exact number. | Current Public-Facing Web Properties Approximately how many public-facing websites, microsites, or web properties are currently operated by the City and its trusts? Arrow Right Answer: We are currently inventorying all our digital assets. There are approximately eight websites and three mobile apps. As far as the digital applications and microsites, we estimate more than 40, but don't know the exact number. | | Request for clarification Does the City currently maintain a centralized inventory of digital assets and web applications? Arrow Right Answer: No. We are currently working to inventory our digital assets. | Request for clarification Does the City currently maintain a centralized inventory of digital assets and web applications? Arrow Right Answer: No. We are currently working to inventory our digital assets. | | Request for clarification Are third-party SaaS platforms included in scope? Examples: Utility payment systems, Permitting systems, Citizen service portals. Arrow Right Answer: Some of the SaaS platforms are currently addressing the new requirements, but not all. The contractor may assist us in analyzing those tools and making recommendations for remediation. | Request for clarification Are third-party SaaS platforms included in scope? Examples: Utility payment systems, Permitting systems, Citizen service portals. Arrow Right Answer: Some of the SaaS platforms are currently addressing the new requirements, but not all. The contractor may assist us in analyzing those tools and making recommendations for remediation. | | Request for clarification The RFP references "relevant internal systems." Can the City define which internal systems are expected to be evaluated? Examples: Intranet, Employee-facing portals, Internal applications. Arrow Right Answer: Currently, our primary focus is external sites. | Request for clarification The RFP references "relevant internal systems." Can the City define which internal systems are expected to be evaluated? Examples: Intranet, Employee-facing portals, Internal applications. Arrow Right Answer: Currently, our primary focus is external sites. | | Request for clarification Has the City estimated the volume of digital documents requiring assessment? PDF, Word, PowerPoint files? Arrow Right Answer: We do not. | Request for clarification Has the City estimated the volume of digital documents requiring assessment? PDF, Word, PowerPoint files? Arrow Right Answer: We do not. | | Request for clarification Does the City anticipate remediation services under a future phase, or is this engagement strictly assessment and planning? Arrow Right Answer: Yes. The initial phase of this project will include assessment, planning and policy and options for remediation, but to meet the requirements, remediation will be required. | Request for clarification Does the City anticipate remediation services under a future phase, or is this engagement strictly assessment and planning? Arrow Right Answer: Yes. The initial phase of this project will include assessment, planning and policy and options for remediation, but to meet the requirements, remediation will be required. | | Request for clarification Has the City already designated an ADA Digital Accessibility Coordinator or governance committee? Arrow Right Answer: No, there is no position dedicated to digital accessibility. An informal group has been identified. | Request for clarification Has the City already designated an ADA Digital Accessibility Coordinator or governance committee? Arrow Right Answer: No, there is no position dedicated to digital accessibility. An informal group has been identified. | | Request for clarification Are accessibility policies currently in place, even if informal? Arrow Right Answer: We have developed guidelines for social media and some digital content. We have also started a resource portal: https://vision.okc.gov/engage/accessibility-standards, https://vision.okc.gov/engage/accessibility-guidelines. However, no formal policy is in place. | Request for clarification Are accessibility policies currently in place, even if informal? Arrow Right Answer: We have developed guidelines for social media and some digital content. We have also started a resource portal: https://vision.okc.gov/engage/accessibility-standards, https://vision.okc.gov/engage/accessibility-guidelines. However, no formal policy is in place. | | Request for clarification Approximately how many personnel are expected to participate in accessibility training? Maybe from Web teams, Communications staff, Content creators, Department administrators Arrow Right Answer: It depends on the content creators and the type of content they are producing for the web. "How to make an accessible PDF using Word/PPT/etc, that could be Citywide. As for communications professionals (PIOs), the estimate would be 25-50. The actual number will become clearer as we inventory the digital assets. | Request for clarification Approximately how many personnel are expected to participate in accessibility training? Maybe from Web teams, Communications staff, Content creators, Department administrators Arrow Right Answer: It depends on the content creators and the type of content they are producing for the web. "How to make an accessible PDF using Word/PPT/etc, that could be Citywide. As for communications professionals (PIOs), the estimate would be 25-50. The actual number will become clearer as we inventory the digital assets. | | Request for clarification What primary CMS platforms are currently in use? Is it CivicPlus, Drupal, WordPress, or Custom platforms? Arrow Right Answer: Our flagship website is built on the OpenCities platform owned by Granicus. We launched that site in 2025 and have accessibility tools built into the platform. The redesign was partly to make sure we were in compliance. | Request for clarification What primary CMS platforms are currently in use? Is it CivicPlus, Drupal, WordPress, or Custom platforms? Arrow Right Answer: Our flagship website is built on the OpenCities platform owned by Granicus. We launched that site in 2025 and have accessibility tools built into the platform. The redesign was partly to make sure we were in compliance. | | Request for clarification Does the City use enterprise document management systems that contain public-facing records? Arrow Right Answer: We are in the process of launching an enterprise document management system (Central Point). | Request for clarification Does the City use enterprise document management systems that contain public-facing records? Arrow Right Answer: We are in the process of launching an enterprise document management system (Central Point). | | Request for clarification What is the anticipated budget range for this engagement? Arrow Right Answer: A range has not been set | Request for clarification What is the anticipated budget range for this engagement? Arrow Right Answer: A range has not been set | | Request for clarification Should the required forms and supporting documents be incorporated into the Technical Proposal, or should they be submitted as separate documents? Arrow Right Answer: Submitted as separate documents. | Request for clarification Should the required forms and supporting documents be incorporated into the Technical Proposal, or should they be submitted as separate documents? Arrow Right Answer: Submitted as separate documents. | | Request for clarification Should the required forms and supporting documents be incorporated into the Technical Proposal, or should they be submitted as separate documents? Arrow Right Answer: Submitted as separate documents. | Request for clarification Should the required forms and supporting documents be incorporated into the Technical Proposal, or should they be submitted as separate documents? Arrow Right Answer: Submitted as separate documents. | | Request for clarification Please confirm whether there are any proposal formatting requirements that Proponents must follow when preparing their submission, such as page limits, font type, font size, line spacing, margins, file format, or any other formatting or presentation guidelines not explicitly stated in the solicitation documents. Arrow Right Answer: There are no proposal formatting requirements. | Request for clarification Please confirm whether there are any proposal formatting requirements that Proponents must follow when preparing their submission, such as page limits, font type, font size, line spacing, margins, file format, or any other formatting or presentation guidelines not explicitly stated in the solicitation documents. Arrow Right Answer: There are no proposal formatting requirements. | | Request for clarification Please confirm whether there are any proposal formatting requirements that Proponents must follow when preparing their submission, such as page limits, font type, font size, line spacing, margins, file format, or any other formatting or presentation guidelines not explicitly stated in the solicitation documents. Arrow Right Answer: There are no proposal formatting requirements. | Request for clarification Please confirm whether there are any proposal formatting requirements that Proponents must follow when preparing their submission, such as page limits, font type, font size, line spacing, margins, file format, or any other formatting or presentation guidelines not explicitly stated in the solicitation documents. Arrow Right Answer: There are no proposal formatting requirements. | | Staffing Firm Could you please confirm whether a staffing firm is eligible to bid on this solicitation? Arrow Right Answer: Companies bidding on this project need to meet the requirements listed in the RFP, including relevant experience and expertise. | Staffing Firm Could you please confirm whether a staffing firm is eligible to bid on this solicitation? Arrow Right Answer: Companies bidding on this project need to meet the requirements listed in the RFP, including relevant experience and expertise. | | Candidate Requirement Could you please confirm if the firm can source, screen, vet and hire the required candidates to provide the required services? Arrow Right Answer: Companies bidding on this project need to meet the requirements listed in the RFP, including relevant experience and expertise. If a qualified company needs to hire staff to accomplish the deliverables, that is their responsibility. | Candidate Requirement Could you please confirm if the firm can source, screen, vet and hire the required candidates to provide the required services? Arrow Right Answer: Companies bidding on this project need to meet the requirements listed in the RFP, including relevant experience and expertise. If a qualified company needs to hire staff to accomplish the deliverables, that is their responsibility. | | Staffing Firm Are staffing firms eligible to submit a proposal for this solicitation and provide qualified consultants to perform the requested services under the resulting contract? Arrow Right Answer: Companies bidding on this project need to meet the requirements listed in the RFP, including relevant experience and expertise. | Staffing Firm Are staffing firms eligible to submit a proposal for this solicitation and provide qualified consultants to perform the requested services under the resulting contract? Arrow Right Answer: Companies bidding on this project need to meet the requirements listed in the RFP, including relevant experience and expertise. | | Incumbent Details Any Incumbent currently doing this work? can they bid on this? Arrow Right Answer: This is a brand new RFP, there are no incumbents. | Incumbent Details Any Incumbent currently doing this work? can they bid on this? Arrow Right Answer: This is a brand new RFP, there are no incumbents. | | Subcontractors can we use subcontractors for this work? Arrow Right Answer: Yes, subcontractors are allowed. | Subcontractors can we use subcontractors for this work? Arrow Right Answer: Yes, subcontractors are allowed. | | Pre-Bid Meeting Do you have a recording of the pre-bid meeting that occurred on July 16? I was unable to attend due to travel. Thank you, Becky Rehorn, CPACC, Accessible Organizations Group, LLC. www.aogaccess.com Arrow Right Answer: Pre-bid meeting was not recorded. | Pre-Bid Meeting Do you have a recording of the pre-bid meeting that occurred on July 16? I was unable to attend due to travel. Thank you, Becky Rehorn, CPACC, Accessible Organizations Group, LLC. www.aogaccess.com Arrow Right Answer: Pre-bid meeting was not recorded. | | Certifications Will the City accept DHS Trusted Tester Certification as an equivalent to IAAP certification for purposes of meeting this requirement? Alternatively, will the City consider a team that holds Trusted Tester certification alongside other demonstrated accessibility qualifications and past performance? If the City will accept equivalents, please identify which credentials qualify. Arrow Right Answer: Yes, we would accept DHS Trusted Tester Certification, along with prior experience and references. | Certifications Will the City accept DHS Trusted Tester Certification as an equivalent to IAAP certification for purposes of meeting this requirement? Alternatively, will the City consider a team that holds Trusted Tester certification alongside other demonstrated accessibility qualifications and past performance? If the City will accept equivalents, please identify which credentials qualify. Arrow Right Answer: Yes, we would accept DHS Trusted Tester Certification, along with prior experience and references. | | Delivery Details Is remediation intended to be within the scope of this RFP and this contract, or will it be procured separately once the assessment and action plan are complete? Arrow Right Answer: The primary scope of this work is auditing, developing a remediation plan and creating policies and procedures. Optional remediation work could be included, but our focus is on figuring out what is needed, where we need to go and how to get there. | Delivery Details Is remediation intended to be within the scope of this RFP and this contract, or will it be procured separately once the assessment and action plan are complete? Arrow Right Answer: The primary scope of this work is auditing, developing a remediation plan and creating policies and procedures. Optional remediation work could be included, but our focus is on figuring out what is needed, where we need to go and how to get there. | | Delivery Details If remediation is within scope of this contract, the City is asking vendors to fixed-price work whose extent cannot be known until the assessment is complete. How would the City like vendors to handle this? For example: (a) fixed price for assessment, planning and policy, with remediation priced later via change order or amendment once scoped; (b) fixed price for assessment plus a not-to-exceed allowance for remediation; or (c) fixed price for assessment with remediation quoted as an optional service at defined unit rates? Arrow Right Answer: The primary scope of this work is auditing, developing a remediation plan and creating policies and procedures. Optional remediation work could be included, but our focus is on figuring out what is needed, where we need to go and how to get there. | Delivery Details If remediation is within scope of this contract, the City is asking vendors to fixed-price work whose extent cannot be known until the assessment is complete. How would the City like vendors to handle this? For example: (a) fixed price for assessment, planning and policy, with remediation priced later via change order or amendment once scoped; (b) fixed price for assessment plus a not-to-exceed allowance for remediation; or (c) fixed price for assessment with remediation quoted as an optional service at defined unit rates? Arrow Right Answer: The primary scope of this work is auditing, developing a remediation plan and creating policies and procedures. Optional remediation work could be included, but our focus is on figuring out what is needed, where we need to go and how to get there. | | Delivery Details If remediation is in scope, does the City expect the consultant to perform remediation directly on City systems — for example, editing content in OpenCities, remediating PDF files, or modifying application code — or to direct and verify remediation performed by City staff and existing platform vendors? Arrow Right Answer: We will share recommendations with vendors for remediation. Those systems and/or documents that are managed by City staff will be managed internally or in a phase 2 of this project. | Delivery Details If remediation is in scope, does the City expect the consultant to perform remediation directly on City systems — for example, editing content in OpenCities, remediating PDF files, or modifying application code — or to direct and verify remediation performed by City staff and existing platform vendors? Arrow Right Answer: We will share recommendations with vendors for remediation. Those systems and/or documents that are managed by City staff will be managed internally or in a phase 2 of this project. | | Delivery Details Required Deliverable 7 is verification testing following remediation. Can the City clarify the expected timing and number of verification cycles, and whether verification is anticipated within this contract term or as a follow-on engagement? Arrow Right Answer: We will need to ensure that third-party systems and/or other vendor-supported systems adhere to recommendations and requirements. This should be part of the plan on how to address this. | Delivery Details Required Deliverable 7 is verification testing following remediation. Can the City clarify the expected timing and number of verification cycles, and whether verification is anticipated within this contract term or as a follow-on engagement? Arrow Right Answer: We will need to ensure that third-party systems and/or other vendor-supported systems adhere to recommendations and requirements. This should be part of the plan on how to address this. | | Delivery Details For the estimated 40+ applications and microsites, can the City provide any additional characterization to support sizing — for example, an approximate breakdown between third-party hosted platforms, City-developed applications, and static microsites? If a partial or in-progress inventory list exists, sharing it (even incomplete) would materially improve pricing accuracy for all bidders. Arrow Right Answer: We expect the vendor to assist us in developing this timeline and plan. | Delivery Details For the estimated 40+ applications and microsites, can the City provide any additional characterization to support sizing — for example, an approximate breakdown between third-party hosted platforms, City-developed applications, and static microsites? If a partial or in-progress inventory list exists, sharing it (even incomplete) would materially improve pricing accuracy for all bidders. Arrow Right Answer: We expect the vendor to assist us in developing this timeline and plan. | | Delivery Details Because the City notes that the inventory is still in progress and exact counts are unknown, how would the City like vendors to price the inventory and assessment work given that uncertainty? Would the City consider a defined unit price per asset assessed, or a tiered structure based on ranges, so that the fixed price can adjust if the final count differs materially from the estimate? Arrow Right Answer: The inventory was intended to be performed in collaboration with the chosen vendor; however, given the deadlines and timeframe, staff started this work. The City is open to different cost structures and pricing for this project, based on the applicant's experience with other clients. | Delivery Details Because the City notes that the inventory is still in progress and exact counts are unknown, how would the City like vendors to price the inventory and assessment work given that uncertainty? Would the City consider a defined unit price per asset assessed, or a tiered structure based on ranges, so that the fixed price can adjust if the final count differs materially from the estimate? Arrow Right Answer: The inventory was intended to be performed in collaboration with the chosen vendor; however, given the deadlines and timeframe, staff started this work. The City is open to different cost structures and pricing for this project, based on the applicant's experience with other clients. | | Delivery Details The RFP asks for an inventory of public-facing digital assets and "relevant internal systems." Can the City clarify whether internal systems — for example, staff intranets, HR or finance platforms, or internal-only departmental tools — are in scope, and if so, which ones? Arrow Right Answer: Our primary focus is external-facing sites and applications. | Delivery Details The RFP asks for an inventory of public-facing digital assets and "relevant internal systems." Can the City clarify whether internal systems — for example, staff intranets, HR or finance platforms, or internal-only departmental tools — are in scope, and if so, which ones? Arrow Right Answer: Our primary focus is external-facing sites and applications. | | Delivery Details For third-party microsites and applications, will the City coordinate access for the consultant, and does the City expect the consultant to assess third-party platforms it does not control? The RFP notes that consultation with existing vendors is coordinated through City staff — can the City confirm that this includes providing access for assessment purposes? Arrow Right Answer: City staff and the chosen vendor will provide third-party vendors with recommendations and remediation requirements. | Delivery Details For third-party microsites and applications, will the City coordinate access for the consultant, and does the City expect the consultant to assess third-party platforms it does not control? The RFP notes that consultation with existing vendors is coordinated through City staff — can the City confirm that this includes providing access for assessment purposes? Arrow Right Answer: City staff and the chosen vendor will provide third-party vendors with recommendations and remediation requirements. | | Delivery Details The City has requested a fixed price with project milestones, with additional services and tools listed as optional. Can the City confirm whether it expects payment to be tied to milestone acceptance, and whether it has a preferred milestone structure or will defer to the vendor's proposed phasing? Arrow Right Answer: Pricing and payment recommendations should be included in the proposal. | Delivery Details The City has requested a fixed price with project milestones, with additional services and tools listed as optional. Can the City confirm whether it expects payment to be tied to milestone acceptance, and whether it has a preferred milestone structure or will defer to the vendor's proposed phasing? Arrow Right Answer: Pricing and payment recommendations should be included in the proposal. | | Delivery Details Regarding the volume of electronic documents: can the City provide an approximate count of PDFs and other electronic documents in scope for assessment, and indicate whether legacy and archived documents are included or whether the focus is on active, currently published documents? Arrow Right Answer: The company should have an understanding of the new regulations and advise the City on historical PDF documents and help develop a plan based on those requirements. | Delivery Details Regarding the volume of electronic documents: can the City provide an approximate count of PDFs and other electronic documents in scope for assessment, and indicate whether legacy and archived documents are included or whether the focus is on active, currently published documents? Arrow Right Answer: The company should have an understanding of the new regulations and advise the City on historical PDF documents and help develop a plan based on those requirements. | | Delivery Details The City noted it is launching an enterprise document management system (Central Point). Can the City clarify how Central Point relates to this engagement — specifically, whether the consultant's PDF remediation, retention and archival recommendations should be designed to integrate with Central Point workflows, and whether the document inventory in scope is the content within Central Point, content across other City systems, or both? Arrow Right Answer: We will be working closely with our City Clerk's Office to make sure any documents meet accessibility requirements. Any new policies and procedures will be implemented into that project. | Delivery Details The City noted it is launching an enterprise document management system (Central Point). Can the City clarify how Central Point relates to this engagement — specifically, whether the consultant's PDF remediation, retention and archival recommendations should be designed to integrate with Central Point workflows, and whether the document inventory in scope is the content within Central Point, content across other City systems, or both? Arrow Right Answer: We will be working closely with our City Clerk's Office to make sure any documents meet accessibility requirements. Any new policies and procedures will be implemented into that project. | | Delivery Details Does the City anticipate that the assessment should weight the OpenCities flagship site equally with the older microsites and applications, or should the consultant prioritize effort toward assets least likely to be currently conformant? Arrow Right Answer: All digital sites have the same requirements and priority based on new regulations. | Delivery Details Does the City anticipate that the assessment should weight the OpenCities flagship site equally with the older microsites and applications, or should the consultant prioritize effort toward assets least likely to be currently conformant? Arrow Right Answer: All digital sites have the same requirements and priority based on new regulations. | | Delivery Details The City has developed social media and digital content guidelines and started a resource portal (vision.okc.gov/engage/accessibility-standards and /accessibility-guidelines), but notes no formal policy is in place. Does the City intend for the consultant to build the Accessibility Policy and Governance Framework on top of this existing material, or to develop it independently and reconcile it with existing guidance afterward? Arrow Right Answer: This work that has already been done, hopefully, will benefit the project scope and timeline. It can be used or improved upon if the selected vendor believes it is beneficial and adheres to best practices. | Delivery Details The City has developed social media and digital content guidelines and started a resource portal (vision.okc.gov/engage/accessibility-standards and /accessibility-guidelines), but notes no formal policy is in place. Does the City intend for the consultant to build the Accessibility Policy and Governance Framework on top of this existing material, or to develop it independently and reconcile it with existing guidance afterward? Arrow Right Answer: This work that has already been done, hopefully, will benefit the project scope and timeline. It can be used or improved upon if the selected vendor believes it is beneficial and adheres to best practices. | | Delivery Details The City's flagship site (OKC.gov) launched on the Granicus OpenCities platform in 2025 with accessibility tooling built in, and the redesign was partly undertaken for compliance. Does the City have existing accessibility audit results, conformance reports, or vendor accessibility documentation (such as a VPAT or ACR) for OpenCities that could be provided to bidders or to the selected consultant? Understanding what has already been validated would help the consultant focus effort on the assets carrying the most risk rather than re-testing recently remediated work. Arrow Right Answer: The selected vendor will need to ensure that the current content/design/etc of all sites meets the requirements of the new regulations and rules. | Delivery Details The City's flagship site (OKC.gov) launched on the Granicus OpenCities platform in 2025 with accessibility tooling built in, and the redesign was partly undertaken for compliance. Does the City have existing accessibility audit results, conformance reports, or vendor accessibility documentation (such as a VPAT or ACR) for OpenCities that could be provided to bidders or to the selected consultant? Understanding what has already been validated would help the consultant focus effort on the assets carrying the most risk rather than re-testing recently remediated work. Arrow Right Answer: The selected vendor will need to ensure that the current content/design/etc of all sites meets the requirements of the new regulations and rules. | | Delivery Details Does the City expect the mobile apps to be assessed against the same WCAG 2.1 Level AA standard applied to web content, or against a mobile-specific standard or supplementary guidance? Arrow Right Answer: We will follow the advice and expertise of the chosen vendor to ensure we are meeting or exceeding the accessibility levels and requirements. | Delivery Details Does the City expect the mobile apps to be assessed against the same WCAG 2.1 Level AA standard applied to web content, or against a mobile-specific standard or supplementary guidance? Arrow Right Answer: We will follow the advice and expertise of the chosen vendor to ensure we are meeting or exceeding the accessibility levels and requirements. | | Delivery Details Are the mobile apps developed and maintained by the City, or by third-party vendors? If third-party, does the City expect the consultant's recommendations to be delivered to the City for onward transmission to those vendors, or will the consultant engage them directly through City coordination? Arrow Right Answer: We will share findings or collaborate with departments and third-party vendors on needed changes, so they know what work needs to be performed. | Delivery Details Are the mobile apps developed and maintained by the City, or by third-party vendors? If third-party, does the City expect the consultant's recommendations to be delivered to the City for onward transmission to those vendors, or will the consultant engage them directly through City coordination? Arrow Right Answer: We will share findings or collaborate with departments and third-party vendors on needed changes, so they know what work needs to be performed. | | Delivery Details For the three mobile applications, can the City confirm whether these are native applications (iOS/Android), web applications delivered through a mobile browser, or hybrid applications? This affects which accessibility standards apply and which testing methodology is appropriate — native mobile accessibility is evaluated differently from WCAG 2.1 AA for web content. Arrow Right Answer: They are native apps. Some applications' pages and forms have also been embedded into okc.gov. We will rely on the chosen vendors' expertise and experience to ensure we make the best recommendations to meet and/or exceed the accessibility requirements. | Delivery Details For the three mobile applications, can the City confirm whether these are native applications (iOS/Android), web applications delivered through a mobile browser, or hybrid applications? This affects which accessibility standards apply and which testing methodology is appropriate — native mobile accessibility is evaluated differently from WCAG 2.1 AA for web content. Arrow Right Answer: They are native apps. Some applications' pages and forms have also been embedded into okc.gov. We will rely on the chosen vendors' expertise and experience to ensure we make the best recommendations to meet and/or exceed the accessibility requirements. | | Delivery Details For the estimated 40+ applications and microsites, can the City provide any additional characterization to support sizing — for example, an approximate breakdown between third-party hosted platforms, City-developed applications, and static microsites? If a partial or in-progress inventory list exists, sharing it (even incomplete) would materially improve pricing accuracy for all bidders. Arrow Right Answer: The inventory was intended to be performed in collaboration with the chosen vendor; however, given the deadlines and timeframe, staff started this work. The City is open to different cost structures and pricing for this project, based on the applicant's experience with other clients. | Delivery Details For the estimated 40+ applications and microsites, can the City provide any additional characterization to support sizing — for example, an approximate breakdown between third-party hosted platforms, City-developed applications, and static microsites? If a partial or in-progress inventory list exists, sharing it (even incomplete) would materially improve pricing accuracy for all bidders. Arrow Right Answer: The inventory was intended to be performed in collaboration with the chosen vendor; however, given the deadlines and timeframe, staff started this work. The City is open to different cost structures and pricing for this project, based on the applicant's experience with other clients. | | Delivery Details Because the City notes that the inventory is still in progress and exact counts are unknown, how would the City like vendors to price the inventory and assessment work given that uncertainty? Would the City consider a defined unit price per asset assessed, or a tiered structure based on ranges, so that the fixed price can adjust if the final count differs materially from the estimate? Arrow Right Answer: The vendor should propose a cost/pricing estimate based on their experience and/or other projects they have worked on with local or state governments. An inventory has been started, but not complete so the project could move faster once started. | Delivery Details Because the City notes that the inventory is still in progress and exact counts are unknown, how would the City like vendors to price the inventory and assessment work given that uncertainty? Would the City consider a defined unit price per asset assessed, or a tiered structure based on ranges, so that the fixed price can adjust if the final count differs materially from the estimate? Arrow Right Answer: The vendor should propose a cost/pricing estimate based on their experience and/or other projects they have worked on with local or state governments. An inventory has been started, but not complete so the project could move faster once started. | | Delivery Details For third-party microsites and applications, will the City coordinate access for the consultant, and does the City expect the consultant to assess third-party platforms it does not control? The RFP notes that consultation with existing vendors is coordinated through City staff — can the City confirm that this includes providing access for assessment purposes? Arrow Right Answer: We will share recommendations and best practices with those third-party vendors. | Delivery Details For third-party microsites and applications, will the City coordinate access for the consultant, and does the City expect the consultant to assess third-party platforms it does not control? The RFP notes that consultation with existing vendors is coordinated through City staff — can the City confirm that this includes providing access for assessment purposes? Arrow Right Answer: We will share recommendations and best practices with those third-party vendors. | | Delivery Details The RFP asks for an inventory of public-facing digital assets and "relevant internal systems." Can the City clarify whether internal systems — for example, staff intranets, HR or finance platforms, or internal-only departmental tools — are in scope, and if so, which ones? Arrow Right Answer: Our primary focus is external facing sites that are residents access and use. | Delivery Details The RFP asks for an inventory of public-facing digital assets and "relevant internal systems." Can the City clarify whether internal systems — for example, staff intranets, HR or finance platforms, or internal-only departmental tools — are in scope, and if so, which ones? Arrow Right Answer: Our primary focus is external facing sites that are residents access and use. | | RFP Clarification – Automated PDF Remediation Solution Our understanding is that this RFP is seeking manual PDF remediation services. Our solution differs in that it is a software platform that automatically remediates both existing and future PDF documents, eliminating the need for ongoing manual remediation. Given that our solution does not provide manual remediation services, would you prefer that we: 1. Submit a proposal describing our automated software solution in response to this RFP, or 2. Reach out separately to discuss our solution outside of this procurement, since the RFP is specifically focused on manual remediation? 3.Is the City willing to consider alternative approaches that achieve the same accessibility objectives through automation rather than manual remediation? 4. Is the City's goal to remediate only the existing inventory of PDFs, or is it also seeking a long-term solution to ensure future PDFs remain accessible? 5. If an automated software solution falls outside the scope of this RFP, would the City be open to discussing that solution separately? Arrow Right Answer: Although PDFs are a big part of our accessibility needs, this RFP covers all of our digital assets – websites, mobile apps, design, third-party tools/systems, to name a few. Our goal is to audit our compliance, develop policies and procedures to ensure our current and future assets are accessible in accordance with current standards, and develop a remediation plan. Our hope is to find a vendor that can meet the RFP requirements. | RFP Clarification – Automated PDF Remediation Solution Our understanding is that this RFP is seeking manual PDF remediation services. Our solution differs in that it is a software platform that automatically remediates both existing and future PDF documents, eliminating the need for ongoing manual remediation. Given that our solution does not provide manual remediation services, would you prefer that we: 1. Submit a proposal describing our automated software solution in response to this RFP, or 2. Reach out separately to discuss our solution outside of this procurement, since the RFP is specifically focused on manual remediation? 3.Is the City willing to consider alternative approaches that achieve the same accessibility objectives through automation rather than manual remediation? 4. Is the City's goal to remediate only the existing inventory of PDFs, or is it also seeking a long-term solution to ensure future PDFs remain accessible? 5. If an automated software solution falls outside the scope of this RFP, would the City be open to discussing that solution separately? Arrow Right Answer: Although PDFs are a big part of our accessibility needs, this RFP covers all of our digital assets – websites, mobile apps, design, third-party tools/systems, to name a few. Our goal is to audit our compliance, develop policies and procedures to ensure our current and future assets are accessible in accordance with current standards, and develop a remediation plan. Our hope is to find a vendor that can meet the RFP requirements. | | IAAP-certified staff qualification May the IAAP-certified staff qualification be satisfied by a proposed accessibility lead who holds DHS Trusted Tester certification at proposal submission and is scheduled to complete CPACC before contract execution? Will the City also consider equivalent demonstrated accessibility experience? Arrow Right Answer: Yes, this qualification may be satisfied by a proposed accessibility lead. | IAAP-certified staff qualification May the IAAP-certified staff qualification be satisfied by a proposed accessibility lead who holds DHS Trusted Tester certification at proposal submission and is scheduled to complete CPACC before contract execution? Will the City also consider equivalent demonstrated accessibility experience? Arrow Right Answer: Yes, this qualification may be satisfied by a proposed accessibility lead. | | budget for initial year Has the City established an anticipated budget or not-to-exceed amount for the initial one-year engagement? Arrow Right Answer: We expect the proposal to include pricing options based on the scope of the project. Optional work can be included in addition to proposal requirements. | budget for initial year Has the City established an anticipated budget or not-to-exceed amount for the initial one-year engagement? Arrow Right Answer: We expect the proposal to include pricing options based on the scope of the project. Optional work can be included in addition to proposal requirements. | | Reference Form Is the City looking for signed references, or the details filled in a reference form for City to contact later? Arrow Right Answer: Either will fulfill the qualification. | Reference Form Is the City looking for signed references, or the details filled in a reference form for City to contact later? Arrow Right Answer: Either will fulfill the qualification. | | Service Levels What does the City mean by Service Levels within the evaluation criteria. What will the City evaluate there? Which section within the proposal content does this correspond to? Arrow Right Answer: Service levels mean how much of the work you and your team or subcontractors can provide to meet all the requirements listed in the complete RFP. | Service Levels What does the City mean by Service Levels within the evaluation criteria. What will the City evaluate there? Which section within the proposal content does this correspond to? Arrow Right Answer: Service levels mean how much of the work you and your team or subcontractors can provide to meet all the requirements listed in the complete RFP. | | Form Submission Could the City please clarify if the following forms/documents are needed to be produced with submission, or only upon award? Statutory Clauses Form Professional Services Agreement Acord Form Letter of Authorization, if applicable Arrow Right Answer: Those forms will be collected from awarded vendor(s) at time of award. | Form Submission Could the City please clarify if the following forms/documents are needed to be produced with submission, or only upon award? Statutory Clauses Form Professional Services Agreement Acord Form Letter of Authorization, if applicable Arrow Right Answer: Those forms will be collected from awarded vendor(s) at time of award. | | Statutory Clauses Is the Statutory Clauses document (watermarked "Sample") required to be completed and submitted with the proposal, or is this something that may be required upon award? Arrow Right Answer: Required when awarded. | Statutory Clauses Is the Statutory Clauses document (watermarked "Sample") required to be completed and submitted with the proposal, or is this something that may be required upon award? Arrow Right Answer: Required when awarded. | | Scope of Work Approximately how many existing templates will the consultant need to convert into accessible versions? Arrow Right Answer: Unknown at this time. | Scope of Work Approximately how many existing templates will the consultant need to convert into accessible versions? Arrow Right Answer: Unknown at this time. | | Scope of Work For third-party platforms and applications, should the consultant: - Audit them? - Include them in inventory only? - Provide recommendations only? - Coordinate directly with third-party vendors? Arrow Right Answer: The consultant needs to assist in auditing third-party platforms and applications and provide recommendations for remediation. | Scope of Work For third-party platforms and applications, should the consultant: - Audit them? - Include them in inventory only? - Provide recommendations only? - Coordinate directly with third-party vendors? Arrow Right Answer: The consultant needs to assist in auditing third-party platforms and applications and provide recommendations for remediation. | | Scope of Work Does the City use Microsoft 365 or Google Workspace (or both)? Arrow Right Answer: Microsoft 365 | Scope of Work Does the City use Microsoft 365 or Google Workspace (or both)? Arrow Right Answer: Microsoft 365 | | Training Types Does the City have a preference for instructor-led live, virtual training or on-demand recorded training? Arrow Right Answer: There is no preference, but there might be opportunities for a mixed approach - citywide training might be a recording, more power users could be a virtual or instructor-led. | Training Types Does the City have a preference for instructor-led live, virtual training or on-demand recorded training? Arrow Right Answer: There is no preference, but there might be opportunities for a mixed approach - citywide training might be a recording, more power users could be a virtual or instructor-led. | | Training Integration Regarding training, does the City require that training content be integrated into or tracked through its learning management system (LMS)? Arrow Right Answer: It isn't required to tie training into an LMS. | Training Integration Regarding training, does the City require that training content be integrated into or tracked through its learning management system (LMS)? Arrow Right Answer: It isn't required to tie training into an LMS. | | Monitoring/Reporting Tool Users If the consultant provides a monitoring tool or performance reporting dashboard as part of the engagement, how many City users would require access? Arrow Right Answer: Unknown at this time. | Monitoring/Reporting Tool Users If the consultant provides a monitoring tool or performance reporting dashboard as part of the engagement, how many City users would require access? Arrow Right Answer: Unknown at this time. | | Local Office Do you need to show the local office in Oklahoma? Arrow Right Answer: No, you do not have to have local office | Local Office Do you need to show the local office in Oklahoma? Arrow Right Answer: No, you do not have to have local office | | Work Location Can you clarify that proposed team will work on-site or remote? Arrow Right Answer: Our assumption is a majority of the work can be done virtually. | Work Location Can you clarify that proposed team will work on-site or remote? Arrow Right Answer: Our assumption is a majority of the work can be done virtually. | | Clarification regarding RFP-OCITY-203 - Digital ADA Accessibility 1. Approximately how many PDFs, Office documents, forms, and multimedia assets are expected to be included in the accessibility assessment? 2. Does the City have preferred formats or templates for audit reports, accessibility standards, policies, and implementation roadmaps, or may the consultant propose its own formats? 3. Does the City have target milestones or preferred completion dates for the assessment, roadmap, training, and verification activities beyond the overall contract period? Arrow Right Answer: 1.) it is unknown at this time. 2.) There are no preferred formats or templates required. 3.) Milestones and target dates haven't been set. We will work with the selected vendor to determine how to approach this project. | Clarification regarding RFP-OCITY-203 - Digital ADA Accessibility 1. Approximately how many PDFs, Office documents, forms, and multimedia assets are expected to be included in the accessibility assessment? 2. Does the City have preferred formats or templates for audit reports, accessibility standards, policies, and implementation roadmaps, or may the consultant propose its own formats? 3. Does the City have target milestones or preferred completion dates for the assessment, roadmap, training, and verification activities beyond the overall contract period? Arrow Right Answer: 1.) it is unknown at this time. 2.) There are no preferred formats or templates required. 3.) Milestones and target dates haven't been set. We will work with the selected vendor to determine how to approach this project. | | Internal-Only Tools n response to Questions 17, 43, and 57, the City stated that its primary focus is external-facing sites and applications. For scoping and pricing, should proposals exclude internal systems (staff intranets, HR and finance platforms, internal-only departmental tools) from the assessment entirely, or include them at a lower priority? (Reference: Description of Services, p. 4; Q&A Nos. 17, 43, 57.) Arrow Right Answer: As stated in another question, the project is focused on external digital assets. Expanded scope, such as internal sites, can be listed as options. | Internal-Only Tools n response to Questions 17, 43, and 57, the City stated that its primary focus is external-facing sites and applications. For scoping and pricing, should proposals exclude internal systems (staff intranets, HR and finance platforms, internal-only departmental tools) from the assessment entirely, or include them at a lower priority? (Reference: Description of Services, p. 4; Q&A Nos. 17, 43, 57.) Arrow Right Answer: As stated in another question, the project is focused on external digital assets. Expanded scope, such as internal sites, can be listed as options. | | Selection Methodology Can the City clarify the expected methodology for selecting digital assets to be evaluated? In response to Question 48 the City stated that all digital sites carry the same requirements and priority. Should proposals assume every page and document is evaluated, or that representative samples are selected in coordination with the City based on page templates, content types, and user workflows? (Reference: Scope of Services, pp. 4–6; Required Deliverables – WCAG 2.1 AA Accessibility Audit Report, p. 6; Q&A No. 48.) Arrow Right Answer: The digital assets are what are required by the new Justice Department requirements. It is our understanding that all digital assets and accessibility are the same regardless of type. | Selection Methodology Can the City clarify the expected methodology for selecting digital assets to be evaluated? In response to Question 48 the City stated that all digital sites carry the same requirements and priority. Should proposals assume every page and document is evaluated, or that representative samples are selected in coordination with the City based on page templates, content types, and user workflows? (Reference: Scope of Services, pp. 4–6; Required Deliverables – WCAG 2.1 AA Accessibility Audit Report, p. 6; Q&A No. 48.) Arrow Right Answer: The digital assets are what are required by the new Justice Department requirements. It is our understanding that all digital assets and accessibility are the same regardless of type. | | Verification Testing In response to Question 40, the City indicated that verification testing should be part of the plan. Given that remediation is described as optional or a phase 2 activity in Questions 37 and 39, should the base proposal include verification testing, and if so, against what assumed volume of remediated assets? (Reference: Required Deliverables – Verification testing following remediation, p. 6; Q&A Nos. 37, 39, 40.) Arrow Right Answer: There needs to be a plan for how best to ensure we can verify accessibility improvements once they have been made. | Verification Testing In response to Question 40, the City indicated that verification testing should be part of the plan. Given that remediation is described as optional or a phase 2 activity in Questions 37 and 39, should the base proposal include verification testing, and if so, against what assumed volume of remediated assets? (Reference: Required Deliverables – Verification testing following remediation, p. 6; Q&A Nos. 37, 39, 40.) Arrow Right Answer: There needs to be a plan for how best to ensure we can verify accessibility improvements once they have been made. | | Phase 2 Proposal and Pricing The term is one year with four optional renewals, and the City has described remediation as a phase 2 activity. Do the renewal years contemplate phase 2 remediation support, ongoing monitoring, annual accessibility reviews, or re-testing, and should proposals price for that work? (Reference: Notice to Proposers – Contract Duration and Renewal Option; Q&A Nos. 19, 39.) Arrow Right Answer: Phase 1 and 2 pricing should be included in your proposal. | Phase 2 Proposal and Pricing The term is one year with four optional renewals, and the City has described remediation as a phase 2 activity. Do the renewal years contemplate phase 2 remediation support, ongoing monitoring, annual accessibility reviews, or re-testing, and should proposals price for that work? (Reference: Notice to Proposers – Contract Duration and Renewal Option; Q&A Nos. 19, 39.) Arrow Right Answer: Phase 1 and 2 pricing should be included in your proposal. | | Minimum Qualifications The “Minimum Qualifications” heading (p. 7) has no content. Are the Vendor Qualifications on page 5 mandatory minimums or preferences? Question 8 states that the primary contractor needs the experience, while Question 9 states that the firm’s and subcontractors’ experience should align with the requirements. Must the prime independently satisfy each Vendor Qualification, or may a subcontractor’s experience satisfy one or more? Must subcontractors be named in the Project Team at proposal? (Reference: Minimum Qualifications, p. 7; Vendor Qualifications, p. 5; Proposal Content – Project Team, p. 10; Q&A Nos. 8, 9.) Arrow Right Answer: The primary and subcontractors' expertise needs to be aligned with the RFP requirements. Subcontractors and the team you are working with need to be listed in the proposal. | Minimum Qualifications The “Minimum Qualifications” heading (p. 7) has no content. Are the Vendor Qualifications on page 5 mandatory minimums or preferences? Question 8 states that the primary contractor needs the experience, while Question 9 states that the firm’s and subcontractors’ experience should align with the requirements. Must the prime independently satisfy each Vendor Qualification, or may a subcontractor’s experience satisfy one or more? Must subcontractors be named in the Project Team at proposal? (Reference: Minimum Qualifications, p. 7; Vendor Qualifications, p. 5; Proposal Content – Project Team, p. 10; Q&A Nos. 8, 9.) Arrow Right Answer: The primary and subcontractors' expertise needs to be aligned with the RFP requirements. Subcontractors and the team you are working with need to be listed in the proposal. | | Automobile Liability Waiver The Professional Services Agreement requires Automobile Liability coverage. For consultants providing professional consulting services that do not involve the ownership, operation, or use of company or personal vehicles in the performance of the contract, would the City consider waiving the Automobile Liability insurance requirement given the remote nature of this work? (Reference: Professional Services Agreement – Insurance Requirements.) Arrow Right Answer: Yes, if no vehicles involved in the performance of the contract, Automobile Liability insurance requirement would be waived. | Automobile Liability Waiver The Professional Services Agreement requires Automobile Liability coverage. For consultants providing professional consulting services that do not involve the ownership, operation, or use of company or personal vehicles in the performance of the contract, would the City consider waiving the Automobile Liability insurance requirement given the remote nature of this work? (Reference: Professional Services Agreement – Insurance Requirements.) Arrow Right Answer: Yes, if no vehicles involved in the performance of the contract, Automobile Liability insurance requirement would be waived. |
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