Active SLED Opportunity · FLORIDA · CITY OF ST. CLOUD
AI Summary
The City of St. Cloud, FL seeks proposals for an integrated Enterprise Resource Planning (ERP) system covering finance, HR, procurement, budgeting, and asset management. The RFP includes software acquisition, implementation services, and staff training. Multi-vendor proposals allowed. Key dates: Pre-proposal meeting May 4, 2026; questions due May 18, 2026; proposals due June 9, 2026.
SCOPE OF SERVICES SUMMARY
The City of St. Cloud is requesting proposals to purchase or otherwise acquire rights to use an Enterprise Resource Planning (ERP) system for the City’s financial, procurement, budgeting, human resources, and capital asset management needs, meeting the requirements identified in this RFP. The City recognizes the benefits of a solution where Finance and HR/Payroll are tightly integrated and is therefore seeking proposals that will facilitate full integration between these and other critical business operations. In addition, the City requires proposals for processional services necessary to implement the system and train City staff on the new software. Proposers may submit multi-vendor proposals. However, if doing so, Proposers should clearly describe the roles and responsibilities of each vendor, both as related to implementation activities and to post-implementation support.
The selection of the successful proposer(s) shall be at the City’s discretion and shall be made in a prompt manner after receipt and evaluation of all responses. If you are interested in preparing a response to the RFP, please complete all the requirements set forth in this RFP document. Under the proposal process, the stipulations set forth herein are fully binding on the proper to the extent that you confirm acceptance by your electronic signature of the Respondent’s Certification.
Table 1.1
Functional Scope
| Finance | Human Resources |
Accounting/ General Ledger/ CoA Admin. | Human Resources |
| Financial Reporting | Employee File |
| Project and Grant Accounting | Benefit Enrollment |
| Budget Management | Personnel Evaluations |
| Procurement (AP) | Risk Management |
| Customer Billing (AR) | Training/ Certifications |
| Treasury Management | Personnel Actions |
| Capital Asset Management | Recruitment |
| Time Entry | New Hire (On-boarding/ Off-boarding) |
| Payroll | Salary Adjustment/ Position Change |
PRE-RESPONSE CONFERENCE
A non-mandatory pre-response conference is required for this RFP.
CONTRACT FOR SERVICES
After selection by the City, each firm will be required to negotiate and execute and agreement with the City.
FUND AVAILABILITY
Any contract resulting from this solicitation is deemed effective only to the extent that funds are available. The City of St. Cloud abides by the provisions set forth in Florida Statutes relative to appropriations of funds. The ability of the successful Proposer to maintain a sense of fiscal responsibility and budgetary awareness shall be favorably considered in the ranking and award of a contract. This disclosure is being made to assist all Proposers in the gauging of their desire to participate in this Proposal and in the planning and preparation of their written response. The City reserves the right to negotiate all Proposer fees, costs, charges, for any proposed services or appurtenant requirements.
PERSONNEL
The work shall be performed and directed by the key personnel identified in the submittal from the awarded firm or individual in response to this RFP. The awarded firm or individual shall not subcontract, assign or transfer any work under the agreement without the prior written consent of the City. Subconsultants must be identified in the submittal and shall be subject to the approval of the City. Any changes in the identified personnel shall be subject to the prior review and approval of the City. When directed by the City, subconsultants personnel whose performance or behavior is determined to the unsatisfactory shall be immediately removed. The awarded firm or individual shall provide a sufficient number of qualified personnel as necessary to effectively carry out its responsibilities under the agreement.
The City of St. Cloud, Florida is a full-service municipal government located in Osceola County within the Orlando metropolitan region and serves a population of more than 70,000 residents, covering approximately 35 square miles. Governed under a council–manager form of government, the City provides a broad range of municipal services including police and fire protection, public works, stormwater, solid waste, planning and development, parks and recreation, and general administrative services. City operations are supported by an annual operating budget of approximately $214.8 million across governmental and enterprise funds and are delivered through multiple departments with diverse operational, financial, and regulatory responsibilities. To obtain general information about the City of St. Cloud, access our website at www.stcloudfl.gov.
As the City continues to experience growth and increasing service demands, it is seeking to modernize and consolidate its business systems through the implementation of an Enterprise Resource Planning (ERP) solution that will improve efficiency, data integrity, financial stewardship, and service delivery across the organization.
City of St. Cloud, Florida / City Departments
City Departments City Departments | |
Building | City Manager’s Office |
Communications | Community Development |
Finance | Fire Rescue |
Human Resources | Information Technology |
Parks & Recreation | Police |
Procurement | Public Works |
Background Summary | |
Employee Count (Permanent / Seasonal) | Approx. 730 |
Operating Budget | $214.8 million |
W-2s Issued | 820 |
Fiscal Year (City) | October 1 – September 30 |
The City has been using Central Square, and AS 400-based system, since approximately 2005. The City has recently implemented NeoGov for various HR related functions, as well as OpenGov for budgeting and procurement functions. The City recognized the need to improve business processes, user experience, and generally implement a more modern ERP solution. The Government Finance Officers Association (GFOA) was selected to help the organization define the project scope for a replacement solution and to facilitate the selection process.
The City worked with GFOA to discuss current processes and identify potential opportunities for improvement. Through this process the functional requirements (Attachment E) were developed. Many staff members participated in the current and future state process meetings and are excited to move forward to final selection and implementation.
Joint Proposal
If all our RFP requirements are not met with products and services provided by one firm, proposers may partner with another firm to submit a joint proposal. Failure to meet all requirements will not disqualify a firm. However, the City will evaluate each proposal to determine if it overall fit is in the best interests of the organization.
If multiple firms partner to submit a joint proposal, the proposal must identify one firm as the primary contact. This primary contact will be the primary point of contact throughout the procurement process and will be held responsible for the overall implementation included in the joint proposal.
This addendum includes the following:
The City reserves the right to determine the suitability of proposals on the basis of any or all of theses criteria or other criteria not included in the above list.
Verfied in SunBiz
A. TITLE PAGE
The title page shall list the subject “RFP NO. 2026-027 Enterprise Resource Planning (ERP) Software and Implementation Services. It shall also contain the proposing firm’s full legal name, physical address, mailing address (if different than physical address), telephone number and e-mail address, as well as the name, address, telephone and/or cell phone number, and e-mail address of a contact person.
B. TABLE OF CONTENTS
The table of contents shall list all major topics with their corresponding section title or heading and beginning page number.
C. EXECUTIVE SUMMARY
Provide a brief narrative summarizing the proposal.
D. PROPOSER TEAM
This section of the proposal should identify all firms included in the proposal and any necessary third-party products or firms required or recommended for the City.
Identify the proposed project team including the firms responsible for implementation, and any key consulting team members that will be providing services to the City.
Complete Attachment A – Professional Services Background for each firm involved with the project.
Complete Attachment B – Reference Form for each firm involved in the project.
Complete Attachment F – Staffing Sheet
E. FUNCTIONAL REQUIREMENTS
This section describes the software and implementation scope of the overall project and the requirements for each functional area. Responses to the functional requirements should be completed to identify the capability of the software and the scope of the implementation.
TABLE 3.1
Attachment E Functional Requirements Responses | |
Column E: Available Responses | |
Y | Requirement Met and Proposed (Standard features in the generally available product) |
Y-ND | Requirement Met and Proposed (Features that are not offered as a generally available product or require custom development) |
N | Requirement Not Met with Proposal |
I | Need More Information/Discussion |
Column F: Available Responses | |
S | Requirement and Feature Supported by Software Developer |
TPS | Requirement and Feature Supported by Third Party |
NS | Requirement and Feature Not Supported |
Complete Attachment E – Functional Requirements
F. TECHNOLOGY DEPLOYMENT
This section of the proposal should identify any technical requirements for operating the system:
Complete Attachment C – Technology Deployment for the primary proposed solution.
Complete Attachment C – Technology Deployment for any additional third-party proposed products.
G. IMPLEMENTATION APPROACH
This section should describe the proposed implementation plan. Proposers should reference Section B – Project Scope for more information on the project scope, goals, and implementation effort.
Complete Attachment D – Project Expectations
Complete Attachment G – Interface List
The following information is intended to address current applications and Third-Party Systems (TPS) that are used by the City for major business functions. Information about their replacement or interface is provided in detail in Attachment G (Interface List). All systems listed in Attachment G (Interface List) are assumed to be in scope for replacement or interface to the new ERP system. The City intends to discuss the future use of these applications, or their replacement, during software demonstrations and contract negotiations. However, Proposers should complete Attachment G (Interface List) to the best of their ability based upon the instructions provided and submit with other attachments as part of the RFP response.
Information regarding the available responses has been provided in the table below. Please read carefully and respond thoughtfully as interfaces to the City’s existing systems and/or their replacement is critical to project success.
TABLE 3.2
Available Interface List Responses
Attachment G: Interface List Responses | |
Column E: Available Responses | |
Replace w/ERP | System is replaced with functionality native to the new the ERP |
Replace w/New TPS | System is replaced with a new Third Party System (TPS) that has been proposed as part of the new solution |
Keep | Keep the current system and build a permanent interface as part of the project |
Column F: Available Responses | |
Inbound Only | Data will be pulled from the TPS into the ERP System |
Outbound Only | Data will be pushed from the ERP System into the TPS |
Bi-Directional | Data will be pushed from the ERP System into the TPS and pulled from the TPS into the ERP System |
Column G: Available Responses | |
Temporary | Interface will be needed for limited amount of time during the project be will not be necessary after the project is completed |
Permanent | Interface will be needed for the lifetime of the ERP System |
Column H: Available Responses | |
Real-Time | Data is transferred, at a minimum, every 15mins. |
Hourly | Data is transferred, at a minimum, every 60mins. |
Daily | Data is transferred, at a minimum, every 24 hours |
Weekly | Data is transferred, at a minimum, every 7 days |
Monthly | Data is transferred, at a minimum, every 30/31 days |
Complete Attachment H – Conversions
Proposers must provide responses to the conversion requirements (Attachment H – Conversions). If additional items to be converted are proposed, please add them to the spreadsheet. The following answer key shall be used when responding to the conversion requirements.
TABLE 3.3
Available Responses for Data Conversions
Item | Response | Response Description |
Agree | Y/N | Respondents should identify whether or not your firm agrees that this item needs to be converted. |
Included in Price | Y/N | If your firm agrees that this item needs to be converted, indicate with a Yes or No whether or not your firm's work effort to complete the conversion is included in the pricing schedule. |
Estimated Consulting Hours | Number of Hours | Include the number of estimated consulting work hours to complete the conversion. |
Comments | Text | Include any comments or assumptions relevant to the answers above. |
Proposers should submit price proposals using the format provided in Attachment I ― Cost to this RFP.
This section asks for proposers to accept key terms and conditions for the project.
Provide a copy of your current certificate of insurance. During the entire period of performance of any contract resulting from this solicitation, the successful Proposer shall procure and maintain the minimum insurance coverage required by the City of St. Cloud as stipulated in the Insurance Requirements Section. Policies other than Workers’ Compensation shall be issued only by companies authorized by subsisting certificates of authority issued to the company by the Department of Insurance of the State of Florida to conduct business in the State of Florida, with a minimum A.M. Best rating of VII/A-. Proof of such insurance must be provided to the City prior to beginning contract performance.
I have carefully examined the Request for Proposal.
I hereby propose to furnish the services specified in the Solicitation. I agree that my submittal will remain firm for a period of at least 120 days in order to allow the City adequate time to award contract.
I certify that all information contained in this submittal is truthful. I further certify that I am duly authorized to provide this submittal on behalf of the firm as its act and deed and that the firm is ready, willing and able to perform if awarded the contract.
I further certify, under oath, that this submittal is made without prior understanding, agreement, connection, discussion, or collusion with any other person, firm or corporation tendering a submittal for the same service, that no officer, employee or agent of the City of St. Cloud or any other respondent is interested in said submittal; and that the undersigned executed this Respondent’s Certification with full knowledge and understanding of the matters therein contained and was duly authorized to do so.
I understand that a “”public entity crime” as defined in Paragraph 287.133 (1)(g), Florida Statutes, means a violation of any state or federal law by a person with respect to and directly related to the transaction of business with any public entity or with an agency or political subdivision of any other state or of the United States, including but not limited to, any bid or contract for goods or services to be provided to any public entity or an agency or political subdivision of any other state or of the United States and involving antitrust, fraud, theft, bribery, collusion, racketeering, conspiracy, or material misrepresentations.
I understand that “convicted” or “conviction” as defined in Paragraph 287.133 (1)(b), Florida Statutes, means a finding of guilt or a conviction of a public entity crime, with or without an adjudication of guilt, in any federal or state trial court of record relating to charges brought by indictment or information after July 1, 1989, as a result of a jury verdict, non-jury trial, or entry of a plea of guilty or non contendere.
I understand that an “affiliate” as defined in Paragraph 287.133(1)(a), Florida Statutes, means:
I understand that a “person” as defined in Paragraph 287.133(1)(e), Florida Statutes, means any natural person or entity organized under the laws of any state or of the United States with legal power to enter into a binding contract and which bids or applies to bid on contracts for the provision of goods or services let by a public entity, or which otherwise transacts or applies to transact business with a public entity. The term “person” includes those officers, directors, executives, and partners. Shareholders, employees, members, and agents who are active in management of an entity.
Based on information and belief, the statement, which I have marked below, is true in relations to the entity submitting this sworn statement. (Indicate which statement applies).
□ Neither the entity submitting this sworn statement, nor any of its officers, directors, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, nor any affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989.
□ The entity submitting this sworn statement, or one or more of its officers, directors, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, or an affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989.
□ The entity submitting this sworn statement, or one or more of its officers, directors, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, or an affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989. However, there has been a subsequent proceeding before a Hearing Officer of the State of Florida, Division of Administrative Hearings and the final Order entered by the Hearing Officer determined that it was not in the public interest to place the entity submitting this sworn statement on the convicted vendor list (attach a copy of the final order).
I UNDERSTAND THAT THE SUBMISSION OF THIS FORM TO THE CONTRACTING OFFICER FOR THE PUBLIC ENTITY IDENTIFIED IN PARAGRAPH 1 ABOVE IS FOR THAT PUBLIC ENTITY ONLY AND THAT THIS FORM IS VALID THROUGH DECEMBER 31 OF THE CALENDAR YEAR IN WHICH IT IS FILED. I ALSO UNDERSTAND THAT I AM REQUIRED TO INFORM THE PUBLIC ENTITY PRIOR TO ENTERING INTO A CONTRACT IN EXCESS OF THE THRESHOLD AMOUNT PROVIDED IN SECTION 287.017, FLORIDA STATUTES FOR CATEGORY TWO OF ANY CHANGE IN THE INFORMATION CONTAINED IN THIS FORM.
I, being duly first sworn state: That the named firm, corporation or organization is in compliance with and agreed to continue to comply with, and assure that any subcontractor, or third party contractor under this project complies with all applicable requirements of the laws listed below including, but not limited to, those provision pertaining to employment, provision of programs and services, transportation, communications, access to facilities, renovations, and new construction. The Americans with Disabilities Act of 1990 (ADA), Pub. L. 101-336, 104 Stat327,42USC1210112213 and 47 USC Sections 225 and 661 including Title I, Employment; Title II, Public Services: Title III, Public Accommodations and Services Operated by Private entities; Title IV, Telecommunications; and Title V, Miscellaneous Provisions. The Florida Americans with Disabilities Accessibility Implementation Act of 1993, Section 553.501-553.513, Florida Statutes: The Rehabilitation Act of 1973, 229 USC Section 794; The Federal Transit Act, as amended 49 USC Section 1612; The Fair Housing Act as amended 42USC Section 3601-3631
OWNERSHIP DISCLOSURE AFFIDAVIT
Full Legal Name:
Address:
Ownership %:
The full legal names and business address of any other individual (other than subcontractors, materialmen, suppliers, laborers, or lenders) who have, or will have, any interest (legal equitable, beneficial or otherwise) in the contract or business transaction with the City are (Post Office addresses are not acceptable), as follows
Preference shall be given to businesses with drug-free workplace programs. Whenever two or more bids, which are equal with respect to price, quality, and service, are received by the State or by any political subdivision for the procurement of commodities or contractual services, a bid received from a business that certifies that it has implemented a drug-free workplace program shall be given preference in the award process. Established procedures for processing tie bids will be followed if none of the tied vendors have a drug-free workplace program. In order to have a drug-free workplace program, a business shall: (The undersigned vendor in accordance with Florida Statute 287.087 hereby certifies that does): (Name of Business)
As the person authorized to sign the statement, I confirm that this form complies fully with the above requirements.
I confirm that I am an authorized representative, maker of the attached submittal made in response to a request for bid, proposals, qualifications and/or any other solicitation released by the City of St. Cloud, and swear that the bidder and any of its agents agrees to abide by the City of St. Cloud’s no lobbying restrictions in regard to this solicitation
The undersigned certifies, to the best of his or her knowledge, that: 1. No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of an agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. 2. If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form- LLL, "Disclosure Form to Report Lobbying," in accordance with its instructions. 3. The undersigned shall require that the language of this certification be included in the award documents for all sub awards at all tiers (including subcontracts, sub grants, and contracts under grants, loans, and cooperative agreements) and that all sub recipients shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31, U.S.C. § 1352 (as amended by the Lobbying Disclosure Act of 1995). Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure. The undersigned Contractor hereby certifies and attests to the accuracy of each statement of its certification and disclosure, if any. In addition, the Contractor understands and agrees that the provisions of 31 U.S.C. § 3801 et seq., apply to this certification and disclosure, if any.
Section 287.135, Florida Statutes, prohibits agencies from contracting with companies for goods or services of $1,000,000 or more, that are on either the Scrutinized Companies with Activities in Sudan List, the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector Lists which are created pursuant to s. 215.473, F.S., or the Scrutinized Companies that Boycott Israel List, created pursuant to s. 215.4725, F.S., or companies that are engaged in a boycott of Israel. As the person authorized to sign on behalf of Respondent, I hereby certify that the company identified above in the section entitled “Respondent Vendor Name” is not listed on either the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List, or the Scrutinized Companies that Boycott Israel List. I further certify that the company is not engaged in a boycott of Israel. I understand that pursuant to section 287.135, Florida Statutes, the submission of a false certification may subject company to civil penalties, attorney’s fees, and/or costs.
I confirm that I am authorized to sign on behalf of the referenced company and certify acknowledgement and acceptance that the above statement is true.
This certification is required by the Federal Regulations Implementing Executive Order 12549, Debarment and Suspension, 45 CFR Part 93, Government-wide Debarment and Suspension, for the Department of Agriculture (7CFR Part 3017), Department of Labor (29 CFR Part 98), Department of Education (34 CFR Parts 85,668,682), Department of Health and Human Services (45 CFR Part 76).
I, the prospective bidder certify to the best of its knowledge and belief that it and its principals:
I understand that a false statement on this certification may be grounds for rejection of this proposal or termination of the award. Any exceptions provided will not necessarily result in denial of award, but will be considered in determining bidder responsibility and whether or not the City will enter into contract with the party. For any exception noted, indicate on an attached sheet to whom it applies, initiating agency, and dates of action. Providing false information may result in criminal prosecution or administrative sanctions.
Definitions:
“Contractor” means a person or entity that has entered or is attempting to enter into a contract with a public employer to provide labor, supplies, or services to such employer in exchange for salary, wages, or other remuneration.
“Subcontractor” means a person or entity that provides labor, supplies, or services to or for a contractor or another subcontractor in exchange for salary, wages, or other remuneration.
Effective January 1, 2021, public and private employers, contractors and subcontractors will begin required registration with, and use of the E-verify system in order to verify the work authorization status of all newly hired employees. Vendor/Consultant/Contractor acknowledges and agrees to utilize the U.S. Department of Homeland Security’s E-Verify System to verify the employment eligibility of:
Please review and confirm the acceptance of the Federal Requirements. #Federal Requirements
Please download the below documents, complete, and upload.
Please review and confirm the acceptance of the General Terms and Conditions.
Please upload any proprietary information.
Is this section applicable under "Instructions to Bidders" for this project?
Q (Budget Range): Is there a budget range you share?
A: At this time, there is no predefined budget range. The City is open to considering all proposals, provided they fully meet the requirements outlined in the Request for Proposals.
Q (No subject): Has a budget range been identified for this project? If so, could you share the estimated implementation cost, annual operating cost, and anticipated term (in years)?
A: At this time, there is no predefined budget range. The City is open to considering all proposals, provided they fully meet the requirements outlined in the Request for Proposals.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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