ERP & CIS Modernization

NBU is seeking qualified respondents to provide the software and system implementation services required to successfully deliver modernized Enterprise Resource Planning (ERP) and Customer Information System (CIS) solutions.

It is highly suggested that interested respondents submit a Notice of Intent to Bid. This notice is strictly non-binding and is not a mandatory requirement for submitting a final proposal. Respondents are encouraged to submit their Intent to Bid by emailing the Purchasing Manager at purchasing@nbutexas.com by 5:00 PM CT, May 4th, 2026.

Please format the email with the subject line “Intent to Bid: RFP#26-0063 – [Respondent Organization Name]” and include: Organization Name, Primary Contact Name and Title, Contact Email Address and  Phone Number, and Intended Role (e.g., Prime System Implementor, ERP Software Provider/Solution, or CIS Software Provider/Solution).

Project Details

• Reference ID: 26-0063
• Department: Purchasing
• Department Head: Jesse Luna (Utilities Purchasing Director)

Important Dates

• Questions Due: 2026-04-28T22:00:00.000Z
• Pre-Proposal Meeting: 2026-04-15T19:00:00.000Z — https://teams.microsoft.com/meet/25283802877909?p=7EIZRbq5LsGoLnP3Ut

Addenda

• Addendum #1 (released 2026-04-16T19:51:52.534Z) —

  Attached is the slide deck reviewed during the pre-proposal conference on April 15th. PLEASE NOTE: Slide 8 has been updated to reflect the proposal deadline extension. 

• Addendum #2 (released 2026-04-16T19:54:46.000Z) —

  SUBMISSION DEADLINE EXTENDED: The deadline for proposal submissions has been extended to May 22nd, 2026 at 2pm Central Time.

Evaluation Criteria

• Important Instructions for Electronic Submittal —

  The New Braunfels Utilities is accepting electronic bid submissions. Bidders shall create a FREE account with OpenGov Procurement by signing up at https://procurement.opengov.com/signup. Once you have completed account registration, browse back to this page, click on "Submit Response", and follow the instructions to submit the electronic bid.

• Scope of Work or Project Details —

  Please see Attachments

Submission Requirements

• Proposal Documents (required) —

  Please Upload your COMPLETE Proposal here, which includes the following:

  1. Bid Summary
  2. Statement of Experience and Qualifications
  3. Non-Collusion Declaration
• Proposal (without Cost Proposal) (required) —

  Please upload your complete proposal here. Upload cost proposal workbooks separately in the next step.

• Attachment A: NBU ERP_CIS Vendor Requirements Response (required)
• Attachment B1: NBU ERP SI Cost Proposal Workbook (required)
• Attachment B2: NBU CIS SI Cost Proposal Workbook (required)
• Attachment C: NBU ERP SW Cost Proposal Workbook (required)
• Attachment D: NBU CIS SW Cost Proposal Workbook (required)
• Attachment E: NBU Key Personnel Resumes (required)
• Attachment F: NBU ERP_CIS Application Inventory (required)
• Attachment G: NBU System Sizing and Data Volumes (required)
• Bid Bond (required) —

  Each bid shall be accompanied by a certified cashier’s check, or bid bond, in the amount of XXXXXof the total bid price, payable toNew Braunfels Utilities, as a guarantee that the bidder, if its bid is accepted, will promptly execute the Agreement. The bidder shall guarantee the total bid price for a period of 60 days from the date of the bid opening.

  Please scan and upload a copy of your bid bond/cashier's check. Bidder must also MAIL bid guarantee with a postmarked date no later thanFriday, May 22, 2026 addressed to:

  New Braunfels Utilities
  Anna Melton
  355 FM 306
  New Braunfels,TX78130

  Please have the Bidder Name, Contract Title ("ERP & CIS Modernization"), and Contract Number ("26-0063") listed clearly on the outside of the envelope.

• Contract Execution, Payment Bond, Performance Bond, and Certificate(s) of Insurance (required) —

  The contract shall be executed by the successful bidder and shall be returned, together with the Payment Bond, Performance Bond and Certificate(s) of Insurance to New Braunfels Utilities so that it is received within 14 working daysafter the bidder has received the contract for execution. Failure to do so shall be just cause for forfeiture of the proposal guaranty.

• Bid Bond (required) —

  Will this solicitation require a bid bond?

• Separate Fee Proposal Upload (required) —

  If you are NOT using the Electronic Pricing Table option, will you want your bidder to separate a Price Proposal from the rest of their Response? You'll want to do this if you open your bids initially WITHOUT showing price, and then come back in after a technical evaluation to unseal pricing later.

Questions & Answers