Active SLED Opportunity · CALIFORNIA · TRANSPORTATION CORRIDOR AGENCIES
AI Summary
The Transportation Corridor Agencies seek a qualified Genesys Partner to manage and maintain their Genesys Cloud contact center platform, including support, subscription, incident, and change management services.
The Foothill/Eastern Transportation Corridor Agency and the San Joaquin Hills Transportation Corridor Agency is engaging an authorized Genesys Partner currently listed in the Genesys AppFoundry. The qualified firm shall manage and maintain the Genesys Cloud contact center platform deployed for use by TCA’s contact center to include subscription management, alert management, incident management and resolution, level 1 support, account management, change management, moves/adds/changes, and system maintenance for all relevant features (the “Services”) as more specifically described in Exhibit A to the Form of Contract (Section III). Pre-Bid Meeting Information: No Online Q&A: Yes Location Information: Department: Contracts Address: 125 Pacifica, Suite 100Irvine, California92618 County: Orange
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
SamSearch Platform
AI-powered intelligence for the right opportunities, the right leads, and the right time.