SLED Opportunity · ARIZONA · CITY OF PHOENIX

    Head Start Birth to Five Program Classroom Behavior and Educational Coach Services

    Issued by City of Phoenix
    cityRFPCity of PhoenixSol. 236752
    Closed
    STATUS
    Closed
    due Apr 10, 2026
    PUBLISHED
    Mar 6, 2026
    Posting date
    JURISDICTION
    City of
    city
    NAICS CODE
    624110
    AI-classified industry

    AI Summary

    City of Phoenix requests proposals for Head Start Birth to Five Classroom Behavior and Educational Coach Services for a five-year term starting July 1, 2026.

    Opportunity details

    Solicitation No.
    236752
    Type / RFx
    RFP
    Status
    open
    Level
    city
    Published Date
    March 6, 2026
    Due Date
    April 10, 2026
    NAICS Code
    624110AI guide
    Jurisdiction
    City of Phoenix
    State
    Arizona
    Agency
    City of Phoenix

    Description

    The City of Phoenix invites sealed offers for Head Start Birth to Five Classroom Behavior and Educational Coach Services for a five-year term commencing on or about July 1, 2026, in accordance with the specifications and provisions contained herein or the “Effective Date” which is upon award by City Council, conditioned upon signature and recording by the City Clerk’s department, as required by the Phoenix City Code, whichever is later.

    This solicitation is available through the City’s Procurement Portal. For technical support issues related to the City's Procurement Portal, Offeror may use the support bubble on the bottom right, or email procurement-support@opengov.com for any assistance.  For other issues related to this solicitation please contact the procurement officer listed under Contact Information.

    Notwithstanding the foregoing, this Agreement will terminate upon the earliest occurrence: by reaching the end of the term including any extensions exercised, or termination pursuant to the provisions of this Agreement.  

    Background

    The City of Phoenix Head Start Birth to Five program requires classroom behavior coaches to meet programmatic needs. Head Start Performance Standard 1302.45 “requires support for effective classroom management and positive learning environments; supportive teacher practices; and strategies for supporting children with challenging behaviors.

    Project Details

    • Reference ID: RFP-EED-26-0244
    • Department: Human Services
    • Department Head: Nichole Ayoola (Human Services Director)

    Important Dates

    • Questions Due: 2026-03-20T22:00:02.038Z
    • Answers Posted By: 2026-03-28T00:00:24.905Z

    Addenda

    • Addendum #1 (released 2026-03-25T21:31:43.681Z) —

      RFP-EED-26-0244 - Head Start Birth to Five Classroom Behavior and Education Coach Services. In accordance with the Section I – Instructions, 1.6.4. Addenda, the Solicitation is hereby amended as set forth in the attachment.

    • Official Notice #1: RFP-EED-26-0244 - Head Start Birth to Five Classroom Behavior and Education Coach Services. (released 2026-03-25T22:16:28.288Z) —

      Greetings, 

      In reference to "Addendum 1", we realized that the attachment was not included. Please see the document titled “Solicitation Addendum #1 posted here.
    • Addendum #2 (released 2026-03-30T17:08:07.213Z) —

      Please use the See What Changed link to view all the changes made by this addendum.

    Evaluation Criteria

    • Tab 1 – General Information (1 pts)

      In this Section, Offeror shall provide one page with the following information:

      Full company name, address, phone number, and the name and email address of your contact person for the offer. Do not include additional information.

    • Tab 2 – Method of Approach (399 pts)

      In this Section, Offeror shall provide a narrative response that addresses your company’s knowledge and experience in each of the following areas:

      (a) Providing developmentally appropriate, research-based behavior interventions utilized to de-escalate and decrease challenging behaviors in children 0-5 years.

      (b) Providing coaching and modeling, in the moment, to teachers, parents and/or childcare providers to prevent and respond to challenging behaviors in preschool and childcare settings.

      (c) Providing reflective feedback and support of teaching practices and strategies for the purpose of increasing teacher confidence and competence.

      (d) Supporting and promoting healthy, culturally responsive relationships between infants/young children and caregivers and teachers.

      (e) Implementing an approach to encourage cooperation and understanding the intention behind challenging behaviors.

      (f) Utilizing and analyzing data gathered from behavior logs, classroom observations and staffing’s to individualize behavior plans to improve teaching practices and outcomes for children.

      (g) Applying theoretical framework in responding to challenging behaviors.

      (h) Understanding, recognizing and respecting how a child’s behavior and social-emotional well-being are impacted by physical environment, relationships, attachment history and culture.

       

       

       

    • Tab 3 – Experience & Expertise of Key Personnel (299 pts)

      In this Section, Offeror shall provide a narrative response that addresses your organization’s experience, including the following information.

      (a)  Provide a summary of your organization’s experience and the expertise of staff in providing behavior coaching services to preschool teachers, childcare providers, parents and children ages birth to five.

      (b)  Provide a summary of your organization’s experience and expertise of staff in providing educational coaching services for the purpose of engaging in focused observation, assessing needs and providing reflective feedback.

      (c)  Bachelor’s degree in social work, Early Childhood Development, Education or related field is preferred; however, a combination of early childhood education and direct experience working with children 0-5 age group with behavioral difficulties and work experience with Pre-K classrooms will be considered.

      (d)  Experience providing coaching, modeling and intervention services to early childhood teachers, caregivers and children.

      (e)  Experience in developing individualized coaching plans using needs assessments, child assessment data results, and curricula.

      (f)  Describe your organizations experience and knowledge with children experiencing trauma and how it impacts child and family development.

      (g)  Describe your organizations experience and knowledge in principles of adult learning to promote an integrated service delivery of child development and positive teacher-child interactions.

      (h)  Résumés - submit a current résumé for each professional delivering services. (Maximum 3 pages each).

       

         

    • Tab 4 – Cost/Budget (300 pts)

      In this Section, Offeror must complete and submit Attachment A – Fee Schedule.

      (a)   Coaching and Education Consultation - Submit an hourly billable rate.

      (b)   Professional Development Training - Submit a per day rate for group training via in-person, virtual and webinar.

      (c)   Materials List – Submit a materials list, including pricing, for items required for coaching consultation and professional development training.

       

    • Tab 5 – Other Required Submittals (1 pts)

      Under Vendor Questionnaire, complete and submit the following documents:

      1. Payment Terms and Options

      2. Prompt Payment Discount

      3. Pricing Proposal

      4. References

      5. Certification Regarding Debarment, Suspension, and Other Ineligibility and Voluntary Exclusions

      6. Conflict of Interest and Transparency

      7. Offer Form

      8. Federal Assurances

      9. Confirmation Statement of Submittal of Required Documentation

       

    Submission Requirements

    • PAYMENT TERMS & OPTIONS: Vendors must choose an option, if a box is not checked, the City will default to 0% - net 45 days: (required)
    • Prompt Payment Discount

      ______% - 30 days or 0% – 45 days 

      If none is specified, the City will default to 0% - net 45 days.

    • In this Section, Offeror must complete and submit Attachment A – Fee Schedule. (a) Coaching and Education Consultation - Submit an hourly billable rate. (b) Professional Development Training - Submit a per day rate for group training via in-person, virtual and webinar. (c) Materials List – Submit a materials list, including pricing, for items required for coaching consultation and professional development training. (required)

      Please download the below documents, complete, and upload.

    • References (required)

      Please download the below documents, complete, and upload.

    • Certification Regarding Debarment, Suspension, and Other Ineligibility and Voluntary Exclusion (required)

      Please download the below documents, complete, sign, and upload.

      Failure to submit a signed Certification Regarding Debarment, Suspension, and Other Ineligibility and Voluntary Exclusion will deem your offer non-responsive and result in disqualification from further consideration. 

    • Can you confirm you can comply with both the Punchout Catalog Integration requirements outlined in the Special Terms and Conditions and the SAP Open Catalog Interface technical requirements listed under the Attachments tab? (required)
    • Has your organization implemented a privacy program that covers privacy risk across all operations, services, projects, programs and systems that process personal data? (required)
    • Does your organization have an incident/breach escalation and response plan? (required)
    • Has your organization experienced any reportable privacy or security breaches within the last 2 years? (required)
    • Financial Responsibility Questionnaire (required)

      Please download the below documents, complete, and upload.

    • FTA - Federal Certifications (required)

      Please download the below documents, complete, sign, and upload.

      Failure to submit the signed FTA - Federal Certifications may deem your offer non-responsive and result in disqualification from further consideration.

    • Sensitive Security Information Acknowledgement Form (required)

      Please download the below documents, complete, sign, and upload.

      Failure to submit a signed Sensitive Security Information Acknowledgement Form may deem your offer non-responsive and result in disqualification from further consideration

    • Conflict of Interest and Transparency (required)

      Please download the below documents, complete, sign, and upload.

      Failure to submit a signed Conflict of Interest and Transparency form will deem your offer non-responsive and result in disqualification from further consideration.

    • Offer (required)

      Please download the below documents, complete, sign, and upload.

      Failure to submit a signed Offer Page will deem your offer non-responsive and result in disqualification from further consideration.

    • Please download the below documents, complete, and upload. (required)

      Please download the below documents, complete, and upload.

    • Please confirm that all required documents have been duly signed and uploaded, including but not limited to the Offer Form, Conflict of Interest and Transparency, and any other mandatory forms requiring signature. * Failure to submit all required, completed and signed documentation may deem your offer non-responsive and result in disqualification from further consideration. (required)
    • Technical Proposal (without pricing) (required)

      Please upload your proposal containing the responses to the evaluation criteria.

    • Department Name(s) (required)

      Select from one of the following Department Names to insert department-specific provisions and/or attachments.

    • Description (required)

      Enter the description of the procurement here in lowercase.

    • Contract Term (required)

      Enter the contract term in lowercase.

      Examples:

      five-year contract (strongly recommended)

      three-year term, with two option years

      one-time purchase

    • Would the contractor be required to provide progress reports? (required)
    • Who Contractor is to provide report to? (required)
    • Contract Start Date (required)

      Enter the contract start date (on or about).

      Example: March 1, 2023

    • Pricing Proposal (required)
    • Will Delivery be a factor in determining award? (required)

      Selecting "Yes" will insert the Delivery provision into the Instructions section.

      Delivery

      Delivery is an important consideration and will be a factor in determining the award. A delivery time after receipt of order (ARO) must be stated in definite terms. Should there be variations in delivery times by item, the submittal should be clear concerning these variations.

    • Include Pre-Award Qualifications Instructions to Offeror? (required)

      Selecting "Yes" will insert the Pre-Award Qualifications provision into the Instructions section.

    • Number of Years in Operation (required)

      Enter the number of years an Offeror must have been in operation.

    • Will a Site Inspection be conducted? (required)

      Selecting "Yes" will insert the Site Inspection provision into the Instructions section.

    • Is Exhibit B - Fee Schedule combined into Exhibit A - Scope of Work (required)
    • Will the contract involve work in outdoor environment? (required)

      By responding "Yes", the provision "Contractor Requirements for the Mitigation of Heat-Related Illnesses and Injuries in the Workplace" will populate in Standard Terms and Conditions.

    • BONDS

      Select if appropriate.

      Discuss with your supervisor and attorney the standard bonds for your scope. It may depend on the cost and type of project as to whether bonds are advisable.

    • Performance Bond Amount (required)

      Enter the Performance Bond percentage or dollar amount.

      Example: 10% or $1,000.00

    • Solicitation Bond Percentage (required)

      Enter the Solicitation Bond percentage.

      Example: 10%

    • Payment Bond - Required By (Number of Days) (required)

      Enter the number of days the Payment Bond is required after notice award.

      Example: 7

    • Payment Bond - City Retention of Surety (in Days) (required)

      Enter the number of days the City will retain a surety if submitted in a form other than a bond.

      Example: 7

    • Include Professional Services Terms and Conditions? (required)
    • SPECIAL TERMS AND CONDITIONS (required)

      This is a list of the Special Terms and Conditions sections available to add to a document. Select all that are applicable.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • FOB Options (required)

      Select the option(s) appropriate for this document.

    • Destination Address(es) (required)

      Enter the destination address(es) where delivery should be made.

      Example: 251 W Washington St, Flr 8, Phoenix, AZ 85003

    • Delivery Timeframe (Hours Range) (required)

      Enter the delivery timeframe (hours range).

      Example: between the hours of 8:00 a.m. and 2:00 p.m.

    • Delivery Contact Phone Number (required)

      Enter the delivery contact's phone number.

      Example: (602) 555-1234

    • Price Options (required)

      Select the option(s) appropriate for this document.

    • Fixed Price Term (required)

      Enter the fixed price term (years, months, or days) in lowercase.

      Example: one-year, or six-months, or ninety-days

    • Catalog Price Adjustment - Number of Copies (required)

      Enter the number of copies of a revised price list that will be required to be submitted with a price adjustment request.

      Capitalize the first letter of the first word.

      Example: One

      If this is not a requirement, this question may be skipped by typing N/A.

    • SPECIAL TERMS AND CONDITIONS (APPLICABLE TO MOST AGREEMENTS) (required)

      Options should be applicable to most agreements. Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this solicitation. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • Method of Payment - Frequency (If periodic invoicing is applicable) (required)

      Enter the frequency of payment in lowercase.

      Example: one-year, or six-months, or ninety-days

      If this is not a requirement, this question may be skipped by typing N/A.

    • Delivery Date (required)

      Please enter the date that delivery is required by.

      Example: March 1, 2022.

      If this is not a requirement, this question may be skipped by typing N/A.

    • MISCELLANEOUS OPTIONAL ITEMS

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • Liquidated Damages Amount (required)

      Enter the dollar amount of the liquidated damages to be collected.

      Note: Consult with your Procurement Manager and the Department to determine the appropriate amount.

      Example: $50.00

      If this is not a requirement, this question may be skipped by typing N/A.

    • Procurement Reports - Frequency (required)

      Enter the frequency with which the Contractor should submit procurement reports.

      Example: monthly, quarterly, yearly

      If this is not a requirement, this question may be skipped by typing N/A.

    • Procurement Reports - Day of the Month Due (required)

      Enter the day of the month that procurement reports are due from the Contractor.

      Example: 15th

      If this is not a requirement, this question may be skipped by typing N/A.

    • Warranty - Repair Response Time (required)

      Enter the reasonable number of hours or days (in lowercase) within which a Contractor should respond. If you are unsure, please consult with the Department.

      Example: four hours or one business day

      If this is not a requirement, this question may be skipped by typing N/A.

    • Warranty - Term (required)

      Enter the minimum period of years (in lowercase) from the date of acceptance by the City that a Contractor's warranty should be fully guaranteed.

      Example: two

      If this is not a requirement, this question may be skipped by typing N/A.

    • GENERALLY PERTAINING TO MATERIALS

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • Equipment Installation Property Address(es) (required)

      Enter the property address(es) where equipment shall be installed.

      If this is not a requirement, this question may be skipped by typing N/A.

    • Training - Duration (required)

      Enter the required duration in hours/days (in lowercase) of onsite training to be provided by the Contractor.

      Example: eight hours

      If this is not a requirement, this question may be skipped by typing N/A.

    • Training - Number of Staff to be Trained (required)

      Enter the minimum number of staff / City personnel to be trained (in lowercase) to assure proper operation and utilization of the equipment.

      Example: three

      If this is not a requirement, this question may be skipped by typing N/A.

    • GENERALLY PERTAINING TO SERVICES

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • GENERALLY PERTAINING TO ENVIRONMENTAL/SAFETY

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • GENERALLY PERTAINING TO VEHICLE/FLEET

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • Warranty - Fleet Services - Labor Reimbursement (required)

      Enter the current warranty hourly labor reimbursement rate.

      Example: $70.00

      If this is not a requirement, this question may be skipped by typing N/A.

    • Warranty - Fleet Services (required)

      Enter the minimum of years, hours, and miles that vehicles supplied shall be fully warranted by the manufacturer against mechanical and electrical defects.

      Example: three years, 200 hours, and 36,000 miles

      If this is not a requirement, this question may be skipped by typing N/A.

    • GENERALLY PERTAINING TO WATER SERVICES

      Select as appropriate.

      Please review the selected subsections in detail to ensure that they are relevant to this document. Several areas have options which are dependent on the scope.

      Allow adequate time for an attorney to address potential legal issues, of any, including redlines if you wish to change or insert any language.

    • Include Federal Contract Clauses - Housing HUD Specific? (required)
    • Include Federal Contract Clauses - Public Transit FTA Specific? (required)
    • Include Special Program - Supplemental Terms and Conditions? (required)
    • Special Program - Supplemental Terms and Conditions (required)
    • DEFENSE AND INDEMNIFICATION (required)

      LAW DEPARTMENT APPROVED INDEMNIFICATION LANGUAGE

      (Revised August 2020)

      If applicable, Environmental Services Contracts and Technology Software/Hardware Contracts selections shall be used in addition to the appropriate Indemnification clause.

    • INSURANCE SPECIFICATIONS BY CONTRACT TYPE (required)

      Choose the best and most comprehensive option based on the contract type.

      If additional insurance policies are required or if you have questions as to whether additional insurance policies are required, please consult with Finance Risk Management and the Law Department.

    • Construction, Engineering & Design Contracts (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Professional Services Contracts (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Services Contracts (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Crime Insurance (or Fidelity Bond)

      Enter the Crime Insurance (or Fidelity Bond) amount.

      Example: $250,000

      If this is not a requirement, this question may be skipped.

    • Commercial Lease / Rental Agreements (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Use of City Premises (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Commodity Purchase Contracts (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Environmental Services & Consulting Contracts (required)

      Verify the selected options in detail to ensure that they are relevant to this document. If you are unsure, please consult Finance Risk Management.

    • Insurance-related Communications (required)

      Please enter the mailing and/or email address that insurance-related communications/documents should be sent.

      Example: City of Phoenix Finance Department, Procurement Division, 251 W Washington Street, Phoenix, AZ 85003 OR procurement@phoenix.gov

    • Is this solicitation/contract for technology? (required)
    • Will the vendor’s solution or staff process, store, transmit, or have access (including view-only or support access) to City personal data at any point (e.g., in a vendor-hosted/SaaS system, logs, backups, integrations, or remote support)? (required)
    • Is punchout catalog integration a viable option for this contract? (required)

      Includes Punchout Catalog Integration clause in the Special Terms and Conditions section

    • Submittals Section
    • Offer In Effect Period (required)

      Enter the number of calendar days from the opening date that an offer will remain in effect.

      Example: 180

    • Do you anticipate receiving catalogs and/or price lists? (required)
    • Catalogs and/or Discount from Published Price List (required)
    • Additional Quantities

      Enter the date prior to which additional quantities may be requested from the Contractor.

      Example: May 25, 2025

    Key dates

    1. March 6, 2026Published
    2. April 10, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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