Active SLED Opportunity · WYOMING · CASPER COLLEGE

    HELPDESK / ENTERPRISE SERVICE DESK SYSTEM

    Issued by Casper College
    educationRFPCasper CollegeSol. 9402185311
    Open · 22d remaining
    DAYS TO CLOSE
    22
    due Aug 27, 2026
    PUBLISHED
    Jul 21, 2026
    Posting date
    JURISDICTION
    Casper College
    education
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    Casper College requests proposals for a cloud-based or on-premise Helpdesk / Enterprise Service Desk system to unify campus end-user support and manage workflows for multiple departments. The solicitation is an RFP with physical bid submission due by August 27, 2026.

    Opportunity details

    Solicitation No.
    9402185311
    Type / RFx
    RFP
    Status
    Active
    Level
    education
    Published Date
    July 21, 2026
    Due Date
    August 27, 2026
    NAICS Code
    541512AI guide
    Jurisdiction
    Casper College
    State
    Wyoming
    Agency
    Casper College

    Description

    Casper College is seeking proposals for a comprehensive, cloud-based or on-premise Helpdesk / Enterprise Service Desk system. The system must provide a unified interface for campus end-users while securely supporting distinct backend workflows for multiple departments, including IT, Facilities, Strategic Communications and Marketing (SCM), Copy Center, Digital Learning Center (DLC), and Institutional Research (IR) **Solicitation Type**: RFP - Request for Proposal (Formal) **Source ID**: PU.AG.USA.1969.C10764851 **Piggyback Contract**: No **Question Acceptance Deadline**: 08/14/2026 04:00 PM EDT **Questions are submitted online**: No **Bid Submission Type**: Physical Bid Submission **Additional Bidding Instructions**: Mail or hand-deliver sealed proposals to: Attention: Procurement Department GW #311 ... **Owner Organization**: CASPER COLLEGE **Solicitation Number**: CC624-26 **Reference Number**: 0000431408 **Pre-Bidding Events**: Event: Prebid Conference | Date: 08/11/2026 03:30 PM EDT | Location: To obtain Link for the Non-Mandatory Zoom Call please email shane.pulliam@caspercollege.edu.

    Key dates

    1. July 21, 2026Published
    2. August 27, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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