SLED Opportunity · NEW YORK · NEW YORK
AI Summary
Temporary IT staffing services supporting NYS Department of Health executive staff, including desktop support, technical support, VMware virtual desktops, network monitoring, and MS Office support from May 2022 to September 2023.
This request covers temporary supplemental IT staffing services provided by OST Inc., in support of Department of Health executive staff from May 16, 2022, through September 30, 2023. The consultant provided by OST Inc. provided end user desktop support at DOH with a focus on the executive staff. The consultant's duties included: providing technical support to level 2 helpdesk staff, fulfilled end user service requests, utilized VMware to support virtual desktops, configured and installed Windows based hardware and peripherals, performed network monitoring to manage user account provisioning and troubleshooting, assisted in managing asset inventory, and performed installation and support function for MS Office Suite in an enterprise environment. Future consultant services beyond 9/30/2023 will be procured through the Hourly-Based Information Technology Services (Statewide) (HBITS).
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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