Information Technology Gap Analysis for Tustin Police Department Technology Upgrades

The City of Tustin is seeking proposals from qualified vendors to conduct a comprehensive Information Technology (IT) Gap Analysis. The purpose of this analysis is to evaluate the current state of the Tustin Police Department’s technology infrastructure, identify areas for improvement, and provide strategic recommendations for modernization and enhancement to support law enforcement operations.

The selected vendor will conduct a structured review of systems, workflows, infrastructure, policies, and operational needs, and deliver a clear roadmap outlining short-term fixes, long-term upgrades, integration opportunities, cost and staffing requirements (during implementation as well as on-going basis). This assessment will support future capital planning, grant applications, and strategic initiatives.

The overall goal is to take advantage of the newest technology and harness efficiencies by reviewing practices and implementing technology to enhance service delivery. The selected vendor will:

• Assess current IT infrastructure, systems, and processes
• Identify gaps between current capabilities, industry best practices, and technology/innovation goals in the 2025–2027 Strategic Plan
• Evaluate cybersecurity posture and data governance (including Criminal Justice Information Services (CJIS) compliance)
• Benchmark department systems against similar-sized agencies
• Recommend short- and long-term technology upgrades
• Provide a roadmap for implementation, including staffing resource requirements (during implementation and on-going basis), cost estimates, and timelines
• Support future planning for CAD/RMS replacement, RTIC development, and new digital evidence systems