SLED Opportunity · FLORIDA · CITY OF TAMPA
AI Summary
City of Tampa seeks a single source provider for Priority Dispatch's QPR service to ensure quality assurance for 911 emergency medical call dispatchers. The service is fully virtual and requires authorized vendor status.
Tampa Fire Rescue utilizes ProQA today to help process and triage 911 calls for emergency medical calls in the city. The QPR service from Priority Dispatch is meant to help provide quality assurance for Tampa Fire 911 dispatchers, listening to emergency calls and ensuring that they are following the protocols as defined by Priority Dispatch. This is a service that Tampa Fire is asking to receive and will be fully virtual with no personnel on site.
The prospective bidder must be an authorized manufacturer's distributor or dealer who can quote the product and also provide warranty service, maintenance or repairs if and when requested for the quoted product provided to the City.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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