Intent to Single Source Maintenance and Repair Services for the BAS by Siemens Industry Inc.

Siemens delivers comprehensive support for both Desigo and APOGEE building automation platforms, including system installation, integration, and commissioning to ensure optimal performance of HVAC, lighting, security, and energy-management functions. Their services include licensed software upgrades, database maintenance, and firmware updates to maintain compliance, security, and system stability. Siemens also provides remote and on-site technical support, diagnostic services, and troubleshooting by certified technicians who are familiar with the proprietary architectures of Desigo and APOGEE. In addition, they offer system optimization, programming modifications, graphics development, and operator training to enhance facility operations. Preventive maintenance, performance monitoring, and access to genuine replacement parts are likewise provided to maintain long-term system reliability and protect warranty requirements.

Background

Siemens Industry Inc. is the only authorized outlet for. Products include APOGEE, building automation systems, Insight building management software, and Desigo CC building automation systems. Siemens Industry Inc. must expressly authorize any required software revisions; any unauthorized revisions may compromise system performance and/or void warranty obligations.

Project Details

• Department: Convention & Tourism
• Department Head: David Ingram (Executive Director)

Evaluation Criteria

• Additional Specifications —

  The prospective bidder must be an authorized manufacturer's distributor or dealer who can quote the product and also provide warranty service, maintenance or repairs if and when requested for the quoted product provided to the City.

Submission Requirements

• Are you able to provide the requested goods or services as described in the requirements of this Intent to Single Source? (required)
• Please upload documentation that you are an authorized vendor for this product/service. (required)