Active SLED Opportunity · MICHIGAN · COUNTY OF OTTAWA

    IT Service Management Software

    Issued by County of Ottawa
    countyRFPCounty of OttawaSol. 8817531323
    Open · 19d remaining
    DAYS TO CLOSE
    19
    due Jun 2, 2026
    PUBLISHED
    Apr 27, 2026
    Posting date
    JURISDICTION
    County of
    county
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    County of Ottawa seeks proposals for IT service management software to support 1500+ users. The contract is for 3 years with four 1-year renewal options. Physical bid submission required by June 2, 2026.

    Opportunity details

    Solicitation No.
    8817531323
    Type / RFx
    RFP
    Status
    Active
    Level
    county
    Published Date
    April 27, 2026
    Due Date
    June 2, 2026
    NAICS Code
    541512AI guide
    Jurisdiction
    County of Ottawa
    Agency
    County of Ottawa

    Description

    The County of Ottawa, on behalf of the Innovation and Technology Department, is requesting proposals from experienced and qualified vendors for an IT service management software that can assist our IT department in supporting over 1500 end users in various departments and external agencies. The awarded vendor will receive a 3-year Contract with four (4) options to renew the contract for an additional year, if in the best interests of both parties. **Solicitation Type**: RFP - Request for Proposal (Formal) **Source ID**: PU.AG.USA.1187.C13840351 **Piggyback Contract**: No **Question Acceptance Deadline**: 05/07/2026 11:59 PM EDT **Questions are submitted online**: No **Bid Submission Type**: Physical Bid Submission **Additional Bidding Instructions**: Find proposal instruction within the solicitation documents. **Solicitation Number**: RFP 26-026 **Reference Number**: 0000422200

    Key dates

    1. April 27, 2026Published
    2. June 2, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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