Live Language Interpreting Platform Utilizing Artificial Intelligence

Phoenix Union High School District No. 210 is seeking proposals for Live Language Interpreting Platform Utilizing Artificial Intelligence. Proposals are to be submitted through the Procurement Portal no later than 2:00 pm on Thursday, May 28, 2026.

Background

Phoenix Union High School District was founded in 1895 and is comprised of 10 comprehensive high schools, four specialty schools, one college and career magnet school, three support schools, two micro schools, and a digital academy.  The District comprises over 220 square miles of metropolitan Phoenix, Arizona and has approximately 3,000 employees and an annual enrollment of more than 27,000 students.

Project Details

• Reference ID: 1-526
• Department: Procurement
• Department Head: - (-)

Important Dates

• Questions Due: 2026-05-21T22:00:00.000Z

Meetings & Milestones

Addenda

• Addendum #1 (released 2026-05-07T17:03:03.732Z) —

  Please use the See What Changed link to view all the changes made by this addendum.

Evaluation Criteria

• Cost (350 pts) —

  While cost is a significant factor in considering the placement of the awards, it is not the only factor.  The award will not be based on price alone, nor will it be based solely upon the lowest fees submitted.

• Functional Requirements & Platform Capabilities (300 pts) —

  Proposed Platform of the Offeror meets the overall quality, effectiveness, and suitability of the proposed solution to meet the District’s needs. This includes the platform’s functionality and ease of use for both staff and community members; the breadth of language coverage and ability to scale across various use cases; and the accuracy and performance of its AI-powered interpretation and transcription capabilities. The solution’s ability to integrate with existing systems, as well as its compliance with applicable security and data privacy requirements. Additionally, the District will assess the level of customer support and training provided to ensure successful implementation and ongoing use.

• Implementation Timeline & Customer Service Support (250 pts) —

  Offeror's quality and clarity of their proposed implementation timeline, including defined milestones, deliverables, and overall feasibility. Availability and responsiveness of customer service and maintenance support, including support hours, service level commitments, and the offeror's/vendor’s ability to provide timely issue resolution and ongoing system reliability.

• Responsiveness (100 pts) —

  Responsiveness of the proposal in clearly stating and understanding the scope of work, and in meeting the submittal requirements of the RFP.

Submission Requirements

• Vendor Introduction Letter (required)
• Method of Approach (required)
• Experience and Expertise (required)
• Please provide proposed platform specifications. (required)
• Please provide Implementation Timeline. (required)
• Will you be requiring the District to sign a contract or agreement for this service? (required)
• Please upload your Vendor required contract/agreement. (required)
• Please upload your detailed Pricing. (required)
• Will you offer a prompt payment discount via invoice?
• What is the percent discount? (required) —

  Example: 2% net 10 days

• Offer and Acceptance Form (required) —

  Please download the below documents, complete, and upload.

• Is your company declaring any exceptions and/or deviations to any provision of the solicitation? (required)
• Please upload: (required) —

  Offerors shall indicate any and all exceptions taken to the provisions or specification in an attached document.  Please reference the specific page, section, and item number when listing the deviation and/or exception.

• Is your company requesting any information remain confidential? (required)
• Please upload: (required) —

  Offerors should identify in an attachment any portion of their offer deemed confidential or proprietary (see Uniform Terms and Conditions). Identification in this section does not guarantee that disclosure will be prevented but that the item will be subject to review by the Offeror and the District prior to any public disclosure. A redacted copy of those sections must also be provided.

  Please note under this section, Pricing cannot remain confidential. 

• Non-Collusion and No Gratuity-Gift Affidavit (required) —

  Please download the below documents, complete, and upload.

• W9 (required) —

  Please download the below documents, complete, and upload.

• Vendor Info Request (required) —

  Please download the below documents, complete, and upload.

• Data Sharing and Privacy Agreement (required) —

  Please download the below documents, complete, and upload.

• Determination of Responsibility (required) —

  Please download the below documents, complete, and upload.

• Forced Labor of Ethnic Uyghurs Ban (required) —

  Please download the below documents, complete, and upload.

• Edgar Certifications (required) —

  Please download the below documents, complete, and upload.

• Additional Materials submitted? (required)
• If yes, please upload any additional materials. (required)
• Will you be using OpenGov's Electronic Pricing Table? (required)
• If this is a cooperative solicitation, choose an option. (required)
• Will there be a pre-proposal meeting? (required) —

  Please keep in mind that pre-proposal conference must be not less than seven (7) days before the proposal due date and time unless the Governing Board makes a written determination that a shorter time period is advantageous to the District.

• Is this project federal grant funded and over $10,000? (required)
• Is this contract over $10,000? (required)
• Is this contract over $25,000? (required)
• Is this contract over $100,000? (required)
• Does this apply to Food and Nutritional food purchases? (required)
• It is anticipated that a contract under this Solicitation will be awarded to a single offeror or multiple offerors: (required)
• Multiple Award (required) —

  Option 1
  Per A.A.C. R7-2-1024(B)(1)(i), the District reserves the right to make a multiple award to more than one supplier. <Will need to include the District’s basis for determining whether to award multiple contracts, and the criteria for selecting vendors for multiple contracts>.  Offerors are not required to propose on all items specified in this Solicitation. Offerors who provide an “All or Nothing” Offer will be deemed non-responsive.  

  Option 2
  The District reserves the right to make a multiple award to more than one supplier. <Will need to include the District’s basis for determining whether to award multiple contracts, and the criteria for selecting vendors for multiple contracts>. Contracts will be awarded by <individual line item, by groups of line items, incrementally, by region or by location>.  The award will be limited to the least number of suppliers that the District determines is necessary to meet the needs of the District. 

  Option 3
  The District reserves the right to make a multiple award at the discretion of the Governing Board.  Per A.A.C. R7-2-1024(B.1.d), contracts will be awarded <by individual line item, groups of line items, incrementally, by region, or by location>.  <Will need to include the District’s basis for determining whether to award multiple contracts, and the criteria for selecting vendors for multiple contracts>. 

• Successful Offeror _________ be required to provide proof of and maintain comprehensive general liability insurance (required)
• Successful Offeror _________ be required to submit proof of and maintain Worker’s Compensation and Employer’s Liability Insurance (required)
• In accordance with A.A.C. R7-2-1042(A.1.v) the District ________ consider partial offers for award of a contract under this RFP. (required)
• District to award a multi-term contract, beginning _______________________ (required) —

  Example: during the fiscal year 2026-2027

  Example: immediately

• Contract will continue through __________. (required) —

  Example: June 30, 2030

• It is expected that Governing Board approval for this contract will be made in __________. (required) —

  Example: Month Year

• Licenses: (required)
• If the Solicitation does not specifically state a number of days for the Offer acceptance, the number of days shall be _______. (required) —

  Example: ninety (90)

• Is this a Discount Off Catalog solicitation? (required)
• Please select the option you'd like to include: (required)
• IF your solicitation is a Market Basket, please select the option you'd like to include: (required)
• Will you only be allowing one discount per market basket? (required)
• the awarded offerors will be required to re-price the market basket every _________ days to ensure that the best pricing is obtained by the District.  (required) —

  Example: ninety (90)

• The District reserves the right to request full documentation from the industry for large price increases within the _____________ day period. (required) —

  Example: ninety (90)

• Will samples be required? (required)
• Is this a brand name or equal specification? (required)
• Will you be requiring a delivery date? (required)
• All items specified in this Request for Proposal SHALL be received by ________________. (required) —

  Example: April 2026

• Fingerprint Requirements (required) —

  Please select the appropriate selection.

• Offeror _____________ have a LOCAL/DEDICATED field representative available at all times during the contract period. (required)
• Offeror shall/should have a ________________ field representative available at all times during the contract period. (required)