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Contract Category
89 federal contract opportunities classified as customer support.
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is seeking industry input through a Request for Information (RFI) for an integrated Enterprise Service Desk and Contact Center Infrastructure model. This RFI aims to gather insights on operational structures, independent oversight, and outcome-based pricing models to enhance service d…
NJ
AI Summary
The Department of Defense is seeking proposals for health care claims processing and administrative services for dual-eligible Medicare and TRICARE beneficiaries. This full and open competitive source selection will result in a Firm Fixed-Price contract with a total performance period of up to 8.5 years, including tran…
CO
AI Summary
The Department of the Navy is seeking qualified sources for a firm-fixed price services contract to support the Financial and Air Clearance Transportation System (FACTS). This includes software engineering, application development, and technical support services. The opportunity is set aside for 8(a) participants and i…
VA
AI Summary
The FBI intends to award a sole-source contract to Bloomberg for three Bloomberg Terminal licenses, including financial software and market data services. This one-year contract may have two option years. Interested vendors can submit capability statements by September 24, 2026, to demonstrate their ability to provide …
DC
AI Summary
The Department of Defense is presoliciting for the Build+ START software, which enhances M400 3D printing capabilities by allowing simultaneous use of multiple material sets. This opportunity includes software, process, and training subscriptions, along with customer support. Interested bidders should prepare for a Req…
GA
AI Summary
The Department of Defense is seeking a contractor for the Transition Assistance Program (TAP) Data Entry / Front Desk Clerk position at Kadena Air Base, Japan. This RFQ requires non-personal services for data entry and client support at the Military & Family Readiness Center. Offers are due by August 31, 2026, with que…
AP
OFFICE OF PERSONNEL MANAGEMENT
AI Summary
The U.S. Office of Personnel Management is extending the Federal Long Term Care Insurance Program contract with John Hancock for seven years, from May 1, 2023, to April 30, 2030. This notice invites qualified carriers to express interest in competing for the contract, although a competitive procurement is unlikely due …
DC
AI Summary
The Department of the Navy requires the renewal of Makai software licenses, including three licenses for Makai Plan Pro and one for Makai Lay, along with annual customer support for a 12-month base year. Interested bidders should refer to the attached combined synopsis for further details.
CA
AI Summary
The Indian Health Service is seeking responses from Indian Small Business Economic Enterprises capable of providing analog telephone services for the Supai Health Station. The requirement includes maintaining seven existing telephone lines to support patient care and emergency communications. Interested firms should de…
AZ
AI Summary
The Department of Health and Human Services is seeking proposals for comprehensive linen and uniform rental services at NIEHS, RTP. This includes all aspects of textile management such as rental, laundering, repair, and delivery. Interested bidders must provide detailed proposals by the specified deadline.
MD
AI Summary
The US Coast Guard Air Station Barbers Point in Hawaii is seeking quotes for weather- and rust-resistant gym equipment for an outdoor facility. Bidders must provide a minimum 1-year warranty and local customer service support for maintenance and repairs. This opportunity is categorized under RFQ and falls under Simplif…
HI
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is seeking information for Tier One Support for its Enterprise Service Desk. This RFI is for planning purposes only and does not constitute a solicitation. Interested vendors should provide detailed capabilities related to the requirements outlined in the draft PWS, including AI integ…
NJ
AI Summary
The Department of Veterans Affairs issued a Request for Information (RFI) regarding contact center consolidation. However, due to unforeseen circumstances, this requirement has been cancelled. Interested parties should note that no further action is required at this time.
NJ
AI Summary
The Office of the Comptroller of the Currency seeks a firm-fixed-price contract for a web-based macroeconomic forecasting tool. The subscription will include historical and forecast data, analysis, data export capabilities, API access, and user training. The deadline for submission is July 23, 2026.
DC
AI Summary
The U.S. Government Publishing Office seeks contractor support for its Pueblo Distribution Center due to significant growth in customer orders and services. The contract will focus on warehouse and distribution services, customer support, and fulfillment operations to maintain high standards of service. Interested bidd…
DC
AI Summary
The Department of Veterans Affairs is seeking vendors to procure, configure, and deploy five radiology reading workstations with specific hardware and software requirements. Each workstation must meet VA standards and include robust customer support. This opportunity is categorized as a Source Sought notice.
CO
AI Summary
The Department of Veterans Affairs intends to negotiate a sole source contract with ScriptPro USA, Inc. for the reprogramming of a ScriptPro Notice Board 40 at the Edward Hines Jr. VA Hospital. This service includes software updates and customer support, with a firm fixed price contract for a one-time service.
AI Summary
The United States Holocaust Memorial Museum seeks a managed service provider for IT services to support its mission. The provider must deliver high-quality technical support for all personnel, utilizing an ITSM framework. Proposals are due by June 24, 2026, with an estimated award date of July 6, 2026.
DC
AI Summary
The Deputy Under Secretary of the Navy requires IT and IT-related support services, including database administration, software development, and data center operational support. This solicitation seeks qualified vendors to provide comprehensive IT solutions for both classified and unclassified environments. Interested …
VA
AI Summary
This solicitation is for the procurement of Aveva Software Licenses and customer support at Tinker Air Force Base, OK. It is a sole source acquisition to Q-Mation, LLC. Quotes are due by the closing date specified in the solicitation, and questions must be submitted in writing two days prior to this date.
OK
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