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AI-powered intelligence for the right opportunities, the right leads, and the right time.
Contract Category
71 federal contract opportunities classified as Customer Support.
AI Summary
This solicitation is for the procurement of Aveva Software Licenses and customer support at Tinker Air Force Base, OK. It is a sole source acquisition to Q-Mation, LLC. Quotes are due by the closing date specified in the solicitation, and questions must be submitted in writing two days prior to this date.
OK
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is seeking information for its Enterprise Service Desk Managed Contact Center Infrastructure solution. This RFI aims to gather market insights and capabilities from interested parties to refine future solicitation strategies. Responses are voluntary and will inform the acquisition app…
NJ
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is seeking information for customer service representative support in financial operations and payroll services. This Sources Sought Notice aims to provide call center and help-desk services, ensuring timely and accurate support for inquiries related to payroll and timekeeping. Vendor…
MD
DEPARTMENT OF HEALTH AND HUMAN SERVICES
AI Summary
The Indian Health Service is seeking market research responses for a subscription to the Core Strengths / Strength Deployment Inventory (SDI) 2.0 platform, including assessment credits and support services. This Sources Sought Notice aims to identify capable vendors, particularly Indian Small Business Economic Enterpri…
AZ
AI Summary
The Department of the Treasury is seeking sources for a subscription service providing global access to a comprehensive trade database. This service is essential for the Office of Terrorism and Financial Intelligence to support their research and reporting needs. Interested parties should submit their capabilities by A…
MD
AI Summary
The Defense Contract Management Agency is seeking information for vehicle toll management services, including electronic toll collection and customer support. This Sources Sought notice aims to identify contractors capable of fulfilling these requirements for future acquisition planning. Responses are voluntary and wil…
VA
AI Summary
The General Services Administration is seeking proposals for Government Contact Center Services as a logical follow-on. This opportunity focuses on providing customer support services to government entities. Interested bidders should prepare to submit their proposals in response to the RFP.
DC
AI Summary
The Department of Veterans Affairs is seeking information on Contact Center as a Service products and services to enhance support for Veterans in crisis. This RFI aims to gather insights for a cloud-based solution that includes telephony, monitoring, and analytics capabilities. Responses will inform future procurement …
NJ
AI Summary
The U.S. Embassy in Riga, Latvia, seeks a contractor to provide mobile telephone and data services for approximately 150-185 lines. Services must include mobile voice, SMS, and data, with international roaming capabilities. The contractor must ensure compliance with government requirements for coverage and support. Int…
DC
AI Summary
The Department of Veterans Affairs is seeking qualified vendors for the brand name Pyxis Medstation ES, including initial purchase, installation, and ongoing support services. Responses are due by 10:00 a.m. CST on March 23, 2026. Interested firms must be registered in SAM and comply with FAR requirements.
WI
AI Summary
USCIS has issued a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement. This opportunity is focused on automated contact center solutions and is available for interested vendors to access and respond via GSA eBuy.
VT
AI Summary
The U.S. Embassy in Conakry, Guinea, seeks a contractor to provide comprehensive desktop telephone services, including installation, configuration, and ongoing support for over 450 lines. The contract is for one year with options for extension, focusing on high-quality service and compliance with security requirements.…
DC
UNITED STATES INTERNATIONAL DEVELOPMENT FINANCE CORPORATION
AI Summary
The U.S. International Development Finance Corporation seeks to justify a sole source order for Verizon Wireless mobile services and devices. This procurement supports agency operations, including mobile service management and compliance with federal requirements. A redacted Limited-Sources Justification is available f…
DC
AI Summary
The United States Government Publishing Office seeks a contractor for end-to-end order fulfillment and support services at their Laurel Warehouse. Services include warehouse operations, print design, website development, customer support, and inventory management. The contractor must operate in English and manage multi…
DC
AI Summary
The 60th Maintenance Group seeks a contractor for multi-year warranty and customer support services for its 4G Flightline Wireless Network. This includes extended warranties, technical assistance, software maintenance, system monitoring, and the integration of 80 additional SIM cards, all in accordance with the Stateme…
CA
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is extending a bridge contract for contact center staffing support through a non-competitive modification. This service is crucial for maintaining efficient operations at the Veterans Experience Office, ensuring timely assistance to Veterans and their families. The urgency of this nee…
MD
AI Summary
The Department of Defense is seeking a professional agency for traffic management, parking services, and ticketing for the 2026 Charleston Airshow. Services include logistics support and an online ticketing portal for the event scheduled from May 1-3, 2026. Interested bidders should prepare to provide comprehensive sol…
SC
AI Summary
The Department of Homeland Security's FEMA is seeking a fully managed contact center for temporary surge support during disaster activities. Interested contractors must submit RFI responses by January 28, 2026, to be considered for future solicitations. This opportunity focuses on efficient call routing and data entry …
CA
AI Summary
The Department of Homeland Security's FEMA seeks a fully managed contact center for surge support during disaster activities. Interested contractors must submit RFI responses by January 28, 2026, and direct questions by January 14, 2026. This opportunity focuses on efficient call routing and data entry to assist disast…
CA
AI Summary
The Department of Homeland Security's FEMA seeks a fully managed contact center for surge support during disaster activities. Interested contractors must submit RFI responses by January 28, 2026, and direct questions by January 14, 2026. This opportunity focuses on efficient call routing and data entry to assist disast…
CA
Common questions about finding and winning Customer Support government contracts.