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AI-powered intelligence for the right opportunities, the right leads, and the right time.
Contract Category
78 federal contract opportunities classified as Customer Support.
AI Summary
The U.S. Government Publishing Office seeks contractor support for its Pueblo Distribution Center due to significant growth in customer orders and services. The opportunity involves providing warehouse, distribution, customer support, and fulfillment services to federal agencies, requiring additional contractor employe…
DC
AI Summary
The Office of the Comptroller of the Currency seeks a firm-fixed-price contract for a web-based macroeconomic forecasting tool. The subscription will include historical and forecast data, economic analysis, data export capabilities, API access, and user training. The contract spans one base year with four optional year…
DC
AI Summary
The Department of Veterans Affairs is seeking vendors to procure, configure, and deploy five radiology reading workstations with specific hardware and software requirements. Each workstation must meet VA standards and include robust customer support. This opportunity is categorized as a Source Sought notice.
CO
AI Summary
The Department of Veterans Affairs intends to negotiate a sole source contract with ScriptPro USA, Inc. for the reprogramming of a ScriptPro Notice Board 40 at the Edward Hines Jr. VA Hospital. This service includes software updates and customer support, with a firm fixed price contract for a one-time service.
AI Summary
The United States Holocaust Memorial Museum seeks a managed service provider for IT services to support its mission. The provider must deliver high-quality technical support for all personnel, utilizing an ITSM framework. Proposals are due by June 24, 2026, with an estimated award date of July 6, 2026.
DC
AI Summary
The Department of Veterans Affairs is soliciting proposals for after-hours call center services. This opportunity is classified under NAICS code 561421. Interested bidders should prepare to provide comprehensive customer support tailored to veterans' needs.
OH
AI Summary
The Deputy Under Secretary of the Navy requires IT and IT-related support services, including database administration, software development, and data center operational support. This solicitation seeks qualified vendors to provide comprehensive IT solutions for both classified and unclassified environments. Interested …
VA
AI Summary
This solicitation is for the procurement of Aveva Software Licenses and customer support at Tinker Air Force Base, OK. It is a sole source acquisition to Q-Mation, LLC. Quotes are due by the closing date specified in the solicitation, and questions must be submitted in writing two days prior to this date.
OK
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is seeking information for its Enterprise Service Desk Managed Contact Center Infrastructure solution. This RFI aims to gather market insights and capabilities from interested parties to refine future solicitation strategies. Responses are voluntary and will inform the acquisition app…
NJ
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is seeking information for customer service representative support in financial operations and payroll services. This Sources Sought Notice aims to provide call center and help-desk services, ensuring timely and accurate support for inquiries related to payroll and timekeeping. Vendor…
MD
DEPARTMENT OF HEALTH AND HUMAN SERVICES
AI Summary
The Indian Health Service is seeking market research responses for a subscription to the Core Strengths / Strength Deployment Inventory (SDI) 2.0 platform, including assessment credits and support services. This Sources Sought Notice aims to identify capable vendors, particularly Indian Small Business Economic Enterpri…
AZ
AI Summary
The Department of the Treasury is seeking sources for a subscription service providing global access to a comprehensive trade database. This service is essential for the Office of Terrorism and Financial Intelligence to support their research and reporting needs. Interested parties should submit their capabilities by A…
MD
AI Summary
The Defense Contract Management Agency is seeking information for vehicle toll management services, including electronic toll collection and customer support. This Sources Sought notice aims to identify contractors capable of fulfilling these requirements for future acquisition planning. Responses are voluntary and wil…
VA
AI Summary
The General Services Administration is seeking proposals for Government Contact Center Services as a logical follow-on. This opportunity focuses on providing customer support services to government entities. Interested bidders should prepare to submit their proposals in response to the RFP.
DC
AI Summary
The Department of Veterans Affairs is seeking information on Contact Center as a Service products and services to enhance support for Veterans in crisis. This RFI aims to gather insights for a cloud-based solution that includes telephony, monitoring, and analytics capabilities. Responses will inform future procurement …
NJ
AI Summary
The U.S. Embassy in Riga, Latvia, seeks a contractor to provide mobile telephone and data services for approximately 150-185 lines. Services must include mobile voice, SMS, and data, with international roaming capabilities. The contractor must ensure compliance with government requirements for coverage, connectivity, a…
DC
AI Summary
The Department of Veterans Affairs is seeking qualified vendors for the brand name Pyxis Medstation ES, including initial purchase, installation, and ongoing support services. Responses are due by 10:00 a.m. CST on March 23, 2026. Interested firms must be registered in SAM and comply with FAR requirements.
WI
AI Summary
USCIS has issued a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement. This opportunity is focused on automated contact center solutions and is available for interested vendors to access and respond via GSA eBuy.
VT
AI Summary
The U.S. Embassy in Conakry, Guinea, seeks a contractor to provide comprehensive desktop telephone services, including installation, configuration, and ongoing support for over 450 lines. The contract is for one year with options for extension, focusing on high-quality service and compliance with security requirements.…
DC
UNITED STATES INTERNATIONAL DEVELOPMENT FINANCE CORPORATION
AI Summary
The U.S. International Development Finance Corporation seeks to justify a sole source order for Verizon Wireless mobile services and devices. This procurement supports agency operations, including mobile service management and compliance with federal requirements. A redacted Limited-Sources Justification is available f…
DC
Common questions about finding and winning Customer Support government contracts.