SLED Opportunity · CALIFORNIA · CITY OF LAKE FOREST
AI Summary
The City of Lake Forest seeks proposals for comprehensive managed IT services including backup, disaster recovery, cybersecurity, cloud support, and virtual CTO/CSO roles to ensure reliable and secure city technology systems.
The City is soliciting proposals from qualified Information Technology (“IT”) service providers to deliver comprehensive managed IT services, including Backup and Disaster Recovery, cybersecurity, and cloud support. The selected Consultant will function as the City’s strategic technology partner, providing Help Desk services; network and systems administration; Backup and Disaster Recovery operations; cloud and Microsoft 365 management; AI support; and secure telecommuting capabilities. The Consultant will also serve in the roles of virtual Chief Technology Officer (“vCTO”) and virtual Chief Security Officer (“vCSO”), offering expert guidance on technology planning, security governance, and long-term modernization efforts.
This RFP seeks a vendor capable of maintaining high service levels, ensuring the reliability, recoverability, and security of City systems, and supporting a continually evolving technology environment.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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