Non-Emergency Medical Transportation Software

Solicitation No.

2131067

Type / RFx

Discretionary procurements between $50,000 and $125,000

Level

state

Published Date

January 28, 2026

Due Date

February 19, 2026

NAICS Code

541512AI guide

Jurisdiction

new york

State

new york

Agency

State University of New York (SUNY)

SUNY UPSTATE MEDICAL UNIVERSITY (“UPSTATE”) intends to make an award under our discretionary authority, pursuant to NYS Education Law §355(5)(a), which is up to $125,000, for a vendor to provide a medical transportation software platform to allow scheduling and monitoring of the delivery of non-emergency medical transportation services. A sealed bid will not be held. If you are interested in providing a proposal for the above service, you must contact the appropriately designated Campus contact in this advertisement within fifteen (15) business days of this Advertised Notice. Software Platform Requirements: · Vendor platform will support one health system with multiple locations from which transport can originate and multiple insurance payors, including the Medicare and Medicaid products. · Vendor platform must include the ability to schedule the following vehicle types: Rideshare (including Lyft and Uber), Medical Taxi, Medical sedan, Wheelchair transport, Stretcher transport and BLS (Basic Life Support) transport. · Vendor platform must integrate with Epic EMR (Electronic Medical Record) Vendor Requirements: · The vendor must have over three (3) continuous years’ experience providing the services noted above. · Vendor must have privacy policies in place with respect to patient information. · Vendor must submit an implementation plan, including a timeline for implementation, onsite versus offsite work, all training needed and travel requirements. · Vendor must be able to provide Customer Service Support 24 hours, 7 days a week, 365 days a year. · Must be able to do business in New York State. This procurement is subject to NYS Finance Law (“SFL”) §§139j&k, also known as the Lobbying Law, therefore, vendors are cautioned that the only permissible contact for this procurement is the individual(s) listed below. Contacting any other individuals at Upstate in connection with this advertisement may constitute a violation of SFL. Failure to comply with this requirement can range from no contract award to debarment from sales to any NYS agency. Please refer to the Office of General Services website at: https://ogs.ny.gov/acpl for more information on the Lobbying Law. Vendors responding to this advertisement shall be required to complete and submit applicable documents related to Vendor Responsibility, NYS SFL §§139 j&k and NYS Tax Law Section 5-a. Vendors responding to this advertisement will be required to submit valid and current NYS Workers’ Compensation and Disability forms. If you have any questions, please e-mail the individual listed or call (315) 464-5720 for assistance. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: Ride RoundTrip, Inc. d/b/a Roundtrip Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 0.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 0.00% WBE Goal: 0.00% Disadvantaged Business Enterprise contracting goals (DBE) DBE Goal: 0.00%

1. January 28, 2026Published
2. February 19, 2026Responses Due