Active SLED Opportunity · FLORIDA · VOLUSIA SOLID WASTE
AI Summary
RFP for management and operation of parking facilities at Daytona Beach International Airport, including procurement and installation of a new Parking Access and Revenue Control System (PARCS). Contract term is 5 years with a 5-year option. Key services include 24/7 management, revenue collection, maintenance, and customer service.
The purpose of this Request for Proposals (RFP) is to solicit competitive proposals for a Contractor to manage and operate the parking facilities at Daytona Beach International Airport. The Contractor will also be responsible for procuring and installing a new parking access and revenue control system (PARCS) accepting cash, credit card, and debit card transactions as well as able to process validations and pre-paid reservations. Following installation and acceptance of the new PARCS, all payments are expected to be self-pay (i.e., cashier-less) but the Contractor will be responsible for assisting customers in the exit lanes who are paying with cash or require other forms of assistance.
Proposals shall include procurement, installation, operations, management, enforcement, and maintenance of a modern, proven, and reliable parking access and revenue control system, all related equipment, and staffing for exceptional customer service. This RFP identifies PARCS equipment that is acceptable to the County for inclusion in proposals. Contractors may submit requests for equivalent equipment for approval at the sole discretion of the County no later than fourteen (14) days prior to the closing of this solicitation. Proposed equipment must be purchasable and maintainable by any potential Contractor. Final proposals that include non-County-approved equivalent equipment will not be accepted and may result in the respondent being deemed non-responsive.
The Contractor will be responsible for the scope of services as described in Exhibit A . Key elements of the scope of services include:
• On-site management of all parking facilities at the Airport, 24 hours per day, 7 days per week.
• On-site management of special events where the event attendees park at the Airport.
• Collection of all gross revenues from public parking facilities and daily depositing them daily into County accounts.
• Operation of existing parking access and revenue control system (PARCS) and, following installation, the Airport’s new PARCS.
• Maintenance of existing PARCS hardware and software, up to Level 1 maintenance.
• Providing staff, vehicles, and equipment required to deliver the Scope of Work.
• Preparation and delivery of financial and operational reports related to the public parking operation.
• Providing Airport customers with an experience consistent with County goals.
• Procure and manage the installation of a new PARCS.
The Daytona Beach International Airport (“the Airport”) currently offers 1,131 public parking spaces (818 in the Long-Term Lot and 313 in the Short-Term Lot) and a 12-space VIP lot reserved for Board members and other authorized parkers. The public parking spaces serve airline passengers, meeters/greeters/well-wishers, and other visitors to the terminal building.
The public facilities are served by six entry lanes and one shared exit plaza with four exit lanes offering both staffed and unstaffed lanes. This facility is currently operated by a third-party operator under a concession agreement. The current parking access and revenue control system was installed in 2015 and is unable to provide several features desired by the County. The Airport also provides a combined 187 employee spaces in the West and East Employee lots.
The County will establish an Agreement with the successful Proposer (the Contractor), for an initial 5-year base term plus one 5-year option to provide parking management and operations services for the existing public parking facilities, employee parking facilities, special events, and additional parking facilities that may open during the term of the Agreement. The Contractor will provide and manage the installation of a new parking access and revenue control system (PARCS). These services will be conducted under a management agreement whereby the County pays the Contractor a monthly management fee and reimburses the Contractor for selected labor and expenses.
Within the past five (5) years, respondent must have at least four (4) consecutive years of demonstrated experience operating and managing a public parking facility that is at least comparable in scale, size and complexity to the Airport Parking Facilities at the including:
1. Parking facility is open continuously twenty–four (24) hours a day, three hundred sixty-five (365) days a year, and serves customers who commonly park their vehicles for periods exceeding twenty-four (24) hours.
2. Annual gross receipts of at least $2,000,000 from self-parking.
3. Total parking supply of at least 500 public self-parking spaces in a single location.
4. Parking facilities employ technologies and processes such as those planned for use at the Airport, including a Parking Access and Revenue Control System (PARCS), License Plate Recognition (LPR) system, special events, reservations, and loyalty programs.
To show relevant experience in accordance with this evaluation criteria, respondents shall submit the following:
-Name(s) and address of relevant airport operations operated and managed by Proposer in the last four (4) years. Identify which operation(s) demonstrate the Proposer meets the Proposer Qualifications described in Section 6.
-The number of years the Proposer has operated each named location, including the dates.
-Summary of the scope of services performed at each named location.
-Annual gross receipts at each named location over the past four (4) years.
-Brief description of the number of public parking lots and spaces at each named location.
-Identify which locations are twenty-four (24) hour a day, 365 day per year public parking locations.
-Brief description of the type of parking access and revenue control system used at each named location.
Respondent shall identify the individuals proposed to serve as the Corporate Manager, Site Manager, and Supervisors. Minimum qualifications for those individuals are as follows:
A. Corporate Manager
- Minimum of five (5) years of experience as the primary or operations manager for an airport parking facility operation of comparable size and scope to the work to be performed under this contract.
- Minimum of three (3) years of experience as a regional manager for the Contractor overseeing multiple airport sites.
B. Site Manager (required to work onsite)
- Minimum of four (4) years of experience as the primary or operations manager for a parking facility operation comparable in size and scope to the work to be performed under this Agreement. Such person must have knowledge and experience with parking operations for public, employee, special event reserved parking and loyalty programs and a proven track record of coordinating multiple tasks. The Site Manager shall be entrusted with the responsibility and authority by the Contractor with respect to the method, manner, and conduct of the operation. The Site Manager shall be knowledgeable with PARCS similar to that used by the Airport (and that envisioned by the Airport), and shall have expertise in the operation, management and maintenance of 24/7 parking facilities special events, reservations, and loyalty programs. Such person must also be capable of interpreting the requirements and standards set forth in this Agreement, and possess the monitoring, communication, and understanding skills needed to effectively manage the work to be performed under this Agreement.
- Experience as the primary or operations manager for an operation with (all criteria must be met by the same operation):
- Annual earned gross revenues of at least $2,000,000 a year from public self-parking.
- Annual public parking transactions of at least 80,000 (transaction is defined as the complete in and out process of a vehicle using the public parking areas).
- Parking facility is open continuously twenty-four (24) hours a day, three hundred sixty-five (365) days a year, and serving customers who commonly park their vehicles for periods exceeding twenty-four (24) hours.
- Total parking supply of at least 500 public spaces.
- Experience with the proposed new PARCS.
- The parking facility uses an electronic parking access and revenue control system that includes both cashiered and self-payment options.
C. Supervisors (required to work onsite)
- Three (3) years of experience as a supervisor for a parking facility operation comparable in size and scope to the work to be performed under this Contract. Such person must have knowledge and experience with parking operations and a proven track record of coordinating multiple tasks. Supervisors shall be entrusted when the Site Manager is not onsite with the responsibility and authority by Contractor with respect to the method, manner, and conduct of the operation. Supervisors shall be knowledgeable with PARCS similar to that used by the Airport (and that envisioned by the Airport), and shall have expertise in the operation, management and maintenance of 24/7 parking facilities. Such person must also be capable of interpreting the requirements and standards set forth in this Contract, and possess the monitoring, communication, and understanding skills needed to effectively manage the work to be performed under this Contract.
- Experience as a Supervisor for an operation with (all criteria must be met by the same operation):
- Parking facility is open continuously twenty-four (24) hours a day, three hundred sixty-five (365) days a year, and serving customers who commonly park their vehicles for periods exceeding twenty-four (24) hours;
- Total parking supply of at least 500 public spaces; and
- The parking facility uses an electronic parking access and revenue control system that includes both cashiered and self-payment options.
Proposer shall provide a detailed description and discussion of how it plans to conduct the services described in the Scope of Services. The discussion should include, but not be limited to:
Management Team / Staffing.
The County has determined that the Parking Operator needs to provide, at a minimum, a Corporate Manager, an onsite Site Manager, onsite Supervisors to manage the operation when the Site Manager is not onsite, and In-Field customer-facing staff required to meet the Scope of Work. As part of the narrative described below, the Proposer should identify other positions it believes are necessary to deliver the Scope of Work. Proposer shall provide:
1) Staffing plan that details each of the other positions it will provide to deliver the Scope of Work for Parking Operations, including:
Please note that costs for the Site Manager, Supervisors, and customer-facing In-Field Staff will be invoiced as reimbursable expenses. Costs for all other positions must be included in the management fee
2) An integrated organization chart containing all positions (reimbursed and non-reimbursed) and all lines of authority provided in this contract to perform the Scope of Work. Note which positions are on site or remote. For positions with more than one person, include the number of full and part-time staff.
- The proposed relationship between Airport staff and Proposer’s on-site management should be clarified.
- Proposer’s plan to ensure adequate and competent staffing at all times.
- A proposed staffing schedule for delivering the Scope of Work for Parking Operations
- Description of Proposer’s employee training program.
- Proposer’s proposed plan to implement first preference in the hiring of the Incumbent Operator’s personnel, subject to reasonable hiring standards, in the event the incumbent does not succeed itself.
- Operating staffing plan for special events, disruptions due to weather, and other disruptions (planned and unplanned) that may require the Proposer to adjust staffing levels on short notice.
- Qualifications and experience of the Proposer’s staff that will manage the new PARCS installation.
- Submit the approach for managing the new PARCS project plan including design, testing, training, and managing PARCS Maintenance, Performance, and Upgrades.
- Description of approach for and experience in achieving desired customer service levels throughout the process of installing and testing a new PARCS
Proposer shall provide:
Reports & Dashboards
Proposer shall provide:
Customer Service Program and Complaint Resolution
Proposer shall describe its customer service program and procedures for investigating and resolving customer complaints.
Maintenance
Proposer shall explain its proposed procedures and schedules for all maintenance and custodial services required under the Scope of Work.
Suggestions for Enhancing Customer Service and Net Revenues to Airport
Proposer shall provide suggestions for enhancing customer service and net parking revenues to the Airport, including examples of suggestions provided to other parking owners and associated outcomes.
Exhibit G, Cost Proposal Form shall be submitted with this evaluation criteria.
In addition, Proposer shall describe how its proposed PARCS solution meets County’s goals and objectives as well as the PARCS Specifications provided in Exhibit B. Submittals to be included in the response to this RFP include:
- Software applications and versions
- Communication network logical diagram
- Power riser diagram
- Receipt samples
- Ticket samples
- Manufacturer-recommended maintenance procedures
- Maintenance and repairs report samples
- PARCS standard reports. Include report descriptions, selectable data fields, report layouts, and a sample set of reports.
- Testing plan-FAT, LAT, SAT
- Training plan
- Typical lane layout drawings
- List of existing (in-production) Parking Reservation System integrations with descriptions of integration features.
- Product cut sheets for the following components:
- Product cut sheets shall include the following information at a minimum:
The County Council has adopted policies which assure and encourage the full participation of Disadvantaged Business Enterprises (DBE) in the provision of goods and services. The County encourages joint ventures between majority-owned firms and qualified disadvantaged firms. This contract is subject to Airport Concessions Disadvantaged Business Enterprise (ACDBE) rules. There is currently no ACDBE participation goal for this contract. If one is established at some point during the contract, the County reserves the right to negotiate with the Contractor to use good faith, commercially achievable actions to achieve the goal.
By checking yes, the Respondent acknowledges the following:
By checking yes, vendor acknowledges the above and/or included Scope of Services and will furnish said product and/or services according to the specifications or scope of services detailed within this Solicitation if awarded.
By checking yes, the Respondent acknowledges that all uploaded documents are in one of the following formats:
Any other format is not compatible with OpenGov and may render your response unreadable.
By checking yes, the Respondent acknowledges that the Respondent has received and reviewed the sample contract/agreement attached in the Attachments/Exhibits Section.
Compliance with Federal Transit Administration Regulations
COMPLIANCE WITH REGULATIONS: Contractor(s) must be in compliance with applicable Federal Transit Administration (FTA) regulations as indicated in the FTA Master Agreement and Best Practices Procurement.
Contractor(s) shall provide all requested information for State and Federal Reporting requirements in a timely manner. These documents can be found on the Internet at:
The Contractor shall utilize the U.S. Department of Homeland Security’s E-Verify system to verify the employment eligibility of all new employees hired by the Contractor on or after the effective date of this Agreement and thereafter during the remaining term of the Agreement, including Subcontractor. Any subcontract entered into by Contractor with any Subcontractor performing Work under this Contract shall include the following language: “The Subcontractor shall utilize the U.S. Department of Homeland Security’s E-Verify system to verify the employment eligibility of all new employees hired by the Contractor on or after the effective date of this Agreement and thereafter during the remaining term of the Agreement.” The Contractor covenants and agrees that if it is found in violation of this section or the Executive Order, such violation shall be a material breach of this Agreement and Contractor shall indemnify, defend and hold harmless the County from any fines or penalties levied by a government agency, including the loss or repayment of grant funds by the County.
Compliance with FEMA 2 CFR 200.318-326 and Appendix II Contract Provisions.
This Agreement and the products/services provided may be utilized in the event of declared State/Federal Emergency, and Contractor shall comply with the applicable sections of the Federal Contract Provisions attached.
Please download the attached document, complete, and upload.
For any federally funded project, Respondent agrees to register on SAM.gov if awarded a contract under this solicitation.
By checking yes, Respondent agrees to the insurance requirements as detailed in the Required Types and Limits of Insurance Chart and the Required Types of Insurance; Insurance Requirements; and Proof of Insurance sub-sections in "General Terms and Conditions".
By selecting "Yes", Respondent hereby acknowledges it has implemented the requirements of Florida statute 287.087 and is in compliance with the requirements of a drug-free workplace program.
Respondent acknowledges that the name and title of the signatory (the “Authorized Signatory”), as completed below, is authorized to execute contracts/agreements with the County of Volusia, and any affixed electronic or conformed signature of the Authorized Signatory shall be the act of and attributable to the Authorized Signatory and the Respondent. By signing this Agreement electronically, the Authorized Signatory does thereby adopt the electronic or conformed signature as his or her own and designates a copy of same for use as an official record by the County of Volusia.
If the below-named individual is not an authorized agent of the firm, as listed with the Florida Division of Corporations (Sunbiz), a Memorandum of Authority shall be uploaded giving that individual authorization to commit the firm to a contract.
Please provide the Complete Name and Title which shall indicate acknowledgment.
The award of this Solicitation is subject to Chapter 112, Florida Statutes. All respondents must disclose with their response the name of any officer, director, or agent who is also an employee of the County of Volusia. Further, all respondents must disclose the name of any County of Volusia employee who owns, directly or indirectly, an interest of the Respondent's/Supplier's firm or any of its subsidiaries associated with this project. I certify that this proposal is made without prior understanding, agreement or connection with any corporation, firm or person submitting a proposal for the same services, and is in all respects fair and without collusion or fraud.
Respondent shall select 'No' if a conflict of interest as defined in this question does NOT exist. Please select 'Yes' if a conflict of interest as defined in this question DOES exist and shall be further described in the explanation below.
If the response to the above question is "Yes", enter an explanation of the conflict. If the response to the above question is "No", enter N/A.
Please list the individual's full name(s) and the board(s) and/or committee(s) on which they serve.
All answers to questions of substance will be publicly published using the Question & Answer feature.
Participants are required to review all revisions and answers to questions published. Revisions within the Solicitation as well as responses posted through the 'Question & Answer' feature are authoritative and shall be considered an addendum to the Solicitation. All information in this Solicitation, including information provided through the 'Question & Answer' feature are incorporated into the Solicitation or any Contract resulting from this Solicitation.
By selecting YES below, participants are confirming that they have reviewed revisions and all answers to questions published and any addenda up until the bid closing date and have given consideration to all information in preparing the response to this solicitation. Selecting YES will serve as confirmation of acknowledgement.
Please acknowledge receipt of Sales Tax Exemption Certificate Document in the next section.
Proposer acknowledges and agrees with the Sales Tax Exemption Procedure document, included in the previous Section.
A Bid Bond in the amount of five percent (5%) of the total bid price, payable to the County of Volusia, is required for this Solicitation. The Submittal bond can be in the form of a bond, cashier’s check or irrevocable letter of credit (ILOC). The bond shall be issued by an agency authorized to do business in the State of Florida and with a rating of "A" or higher as listed in the A.M. Best & Company latest published rating guide. The County provided form shall be used if the bond is issued. The bond, cashier’s check or ILOC shall not expire until the Agreement is awarded and shall guarantee that
The bond, cashier’s check or ILOC will be invoked by the County to ensure payment of the Proposer of damages incurred by withdrawal of a Response, or failure to enter into an Agreement after award. Bid bonds, without interest, will be returned upon receipt of appropriate insurance documents and/or a Performance Bond, if applicable.
Please download the below documents, complete, and upload.
Contractor shall furnish Payment and Performance Bonds, prior to performing any Work under the Agreement in an amount equal to the total value of the project including any amendments or Modification Orders made thereto pursuant to the Order or other documentation executed by the parties, in strict accordance with Fla. Stat. §255.05. Failing to do so, shall constitute a material breach of this Agreement. The Bonds shall be secured from or countersigned by an agency or Surety company recognized in good standing and authorized to do business in the State of Florida.
Simultaneously with the delivery of the executed Agreement to the County, a Proposer to whom an Agreement has been awarded must deliver to the County, executed, separate Payment and Performance Bonds on the prescribed forms, each in an amount of one hundred percent (100%) of the Agreement price of the accepted Proposal as security for the faithful performance of this Agreement and for the payment of all persons performing labor or furnishing materials in connection therewith. The Payment and Performance Bonds shall have as the Surety thereon only such Surety company or companies as are authorized to write bonds of such character and amount under the laws of the State of Florida and with a resident agent in Florida. The Attorney-in-Fact or other officer who signs Payment and Performance Bonds for a Surety company must record with such bonds a certified copy of his Power-of Attorney authorizing him/her to do so.
Samples of the required forms are attached in the "Attachments" section.
Please download the attached document for review. Upon award, Contractor shall be prepared to submit bond(s) as required in the Solicitation Terms and Conditions.
By checking yes, the vendor acknowledges and agrees to the amount of liquidated damages as stated in the Solicitation.
Public Entity Crimes - Pursuant to Section 287.133(12)(a) of the Florida Statutes, a person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a Submittal Package (Bid Response) on a contract to provide any goods or services to a public entity, may not submit a bond on a contract with a public entity for the construction or repair of a public building or public work, may not submit Submittal Package (Bid Response) on leases of real property to a public entity may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017 for Category Two ($25,000) for a period of 36 months from the date of being placed on the convicted vendor list. Respondent should read carefully all provisions of 287.133 and 287.134, Florida Statutes (2005).
By selecting 'Yes', the Respondent represents and warrants that the submission of its response/proposal does not violate Section 287.133, Florida Statutes (2005), nor Section 287.134, Florida Statutes (2005) or their successor. In addition to the foregoing, the Respondent represents and warrants that Respondent, Respondent’s subcontractors and Respondent’s implementer, if any, is not under investigation for violation of such statutes.
By selecting 'Yes' below, the Respondent certifies to the best of its knowledge and belief, that the firm and any subcontractor/supplier in accordance with a response to this solicitation:
Per State of Florida Statute s. 287.135(5) Suppliers (companies) must acknowledge and agree to the 'Certification Regarding Prohibition Against Contracting with Scrutinized Companies' paragraph listed below. Respondents shall agree by marking the option below. Respondents neglecting to respond may be disqualified from consideration of award and deemed non-responsive.
I hereby certify that neither the responding entity, nor any of its wholly owned subsidiaries, majority-owned subsidiaries, parent companies, or affiliates of such entities or business associations, that exists for the purpose of making profit have been placed on the Scrutinized Companies That Boycott Israel List created pursuant to s. 215.4725 of the Florida Statutes, or are engaged in a boycott of Israel.
In addition, if this Solicitation is for a contract for goods or services where the total contract value is one million dollars ($1,000,000) or more, I hereby certify that neither the responding entity, nor any of its wholly owned subsidiaries, majority- owned subsidiaries, parent companies, or affiliates of such entities or business associations, that exists for the purpose of making profit are on the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List, created pursuant to s. 215.473 of the Florida Statutes, or are engaged in business operations in Cuba or Syria as defined in said statute.
I understand and agree that the County may immediately terminate any contract resulting from this Solicitation upon written notice if the responding entity (or any of those related entities of respondent as defined above by Florida law) are found to have submitted a false certification or any of the following occur with respect to the company or a related entity: (i) it has been placed on the Scrutinized Companies that Boycott Israel List, or is engaged in a boycott of Israel, or (ii) for any contract for goods or services of one million dollars ($1,000,000) or more, it has been placed on the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List, or it is found to have been engaged in business operations in Cuba or Syria.
Please download the below documents, complete, and upload.
If the Authorized Signatory identified in the Section (Name and Title of Authorized Agent of the Respondent) above is not an authorized agent of the firm, as listed with the Florida Division of Corporations (Sunbiz), a memorandum of authority, signed by an authorized agent, shall be uploaded in this section giving that individual (Authorized Signatory) the authority to commit the firm to a contract.
Respondent acknowledges that pricing has been completed as requested and does not exceed the County's quotation cap of $50,000.
Please attach current W-9 Form.
Please provide Proof of Insurance - evidence of required insurance coverage or proof of insurability in the amounts indicated. If available, a properly completed ACORD Form is preferable. Upon award, final forms must contain the correct solicitation and/or project number and Volusia County contact person.
Firms that have owner/operators that have filed a "Notice of Election to be Exempt" shall submit a copy with the response.
Please download the below document, complete, and upload.
Only upload if applicable in accordance with Florida Law.
Respondent shall have a current professional license from the appropriate governing board to practice in the State of Florida at the time of its submittal. Respondent and their Subcontractor shall submit with their submittal, copies of their professional license.
Licenses shall remain current for the entire term of the Contract resulting from this solicitation.
Florida Department of State, Division of Corporations’ Detail by Entity Name Report
Provide a Florida Department of State, Division of Corporations’ detail by entity name report for your firm, available at www.sunbiz.org. The Respondent shall be required, upon notification of recommendation of award, to register with the Florida Department of State Division of Corporations at www.sunbiz.org in order to provide services under the resulting Contract.
Certification Affidavit by Prime Contractor as Local Business
By selecting 'Yes', Respondent acknowledges the local preference requirements and understand these requirements shall remain for the entire term of the agreement. Respondent further understands that failure to notify the County of Volusia of any change in status as a result of an awarded agreement may result in breach. Vendor acknowledges that, as the Respondent:
● Vendor has been in business for a minimum of six (6) months prior to the date of this submission
● Vendor acknowledges the ability to provide proof of local business presence from a local jurisdiction if required per Volusia County local preference ordinance found at
ARTICLE VI. - FINANCE | Code of Ordinances | Volusia County, FL | Municode Library
By Selecting "No" Respondent acknowledges that the firm does not have a local presence as detailed in the ordinance and local preference does not apply.
By selecting 'Yes', the Respondent acknowledges the Subcontractor local preference requirements and understand these requirements shall remain for the entire term of the agreement. The Respondent further understands that failure to notify the County of Volusia of any change in status as a result of an awarded agreement may result in breach.
The Respondent certifies to the best of its knowledge and belief, that any Subcontractor/supplier in accordance with a response to this solicitation:
● Subcontractor/supplier has been in business for a minimum of six (6) months prior to the date of this submission
● Subcontractor/supplier acknowledges the ability to provide proof of local business presence from a local jurisdiction if required per Volusia County local preference ordinance found at
ARTICLE VI. - FINANCE | Code of Ordinances | Volusia County, FL | Municode Library
By Selecting "No" the Respondent acknowledges that the firm does not have Subcontractors that have a local presence as detailed in the ordinance and local preference does not apply.
Respondent shall properly complete, notarize and upload the attached disclosure statement certifying that he or she has not employed or retained any company or person, other than a bona fide employee working solely for the respondent to solicit or secure this contract and that he or she has not paid or agreed to pay any person, company, corporation, individual, or firm, other than a bona fide employee working solely for the respondent any fee, commission, percentage, gift, or other consideration contingent upon or resulting from award or making of this contract.
A duly authorized officer or representative of the Respondent (non-governmental entity) shall complete the included Volusia Human Trafficking Attestation Form in compliance with Section 787.06(13), Florida Statutes, (2024).
Download the attached form, complete, and upload completed form.
Respondent shall download, properly complete, and upload the attached form.
Please download the below document, complete, and upload. Even if your Firm is not going to be using Subcontractor.
Failure to complete and submit this form may deem your Firm non-responsive.
Please download the below documents, complete, and upload.
Please download the Bid Price Sheet, complete and upload.
If you indicated YES to accepting Electronic Funds Transfer, what percentage discount will you offer when accepting payment via EFT?
Will you offer a discount for payment terms less than the County's NET45? If so, please provide the % and day requirement for the discount. (Example: 5% for payment within 30 days)
A sole proprietorship is a type of business where there is no legal distinction between the owner and the business entity. It is owned, managed, and controlled by a single owner.
The following information is required in order to be considered for a future price redetermination for fuel.
Assuming that the prices quoted include costs for vehicles, maintenance, repair, insurance, fuel, wages, insurances and other employee benefits, materials, overhead, operating expenses, etc., what percentage of the rate is directly attributed to the cost of fuel?
The total for all of the pricing redetermination percentages in these sections shall not exceed 100.
Complete percentage amount below:
The following information is required in order to be considered for a future price redetermination for wages.
Assuming that the prices quoted include costs for vehicles, maintenance, repair, insurance, fuel, wages, materials, overhead, operating expenses, etc., what percentage of the rate is directly attributed to the cost of wages?
The total for all of the pricing redetermination percentages in these sections shall not exceed 100.
Complete percentage amount below:
The following information is required in order to be considered for a future price redetermination for materials.
Assuming that the prices quoted include costs for vehicles, maintenance, repair, insurance, fuel, wages, insurances and other employee benefits, materials, overhead, operating expenses, etc., what percentage of the rate is directly attributed to the cost of materials?
The total for all of the pricing redetermination percentages in these sections shall not exceed 100.
Complete percentage amount below:
Submittal Letter signed by an authorized agent of the firm.
A brief profile of the firm, including:
Within the past five (5) years, respondent must have at least four (4) consecutive years of demonstrated experience operating and managing a public parking facility that is at least comparable in scale, size and complexity to the Airport Parking Facilities at the including:
1. Parking facility is open continuously twenty–four (24) hours a day, three hundred sixty-five (365) days a year, and serves customers who commonly park their vehicles for periods exceeding twenty-four (24) hours.
2. Annual gross receipts of at least $2,000,000 from self-parking.
3. Total parking supply of at least 500 public self-parking spaces in a single location.
4. Parking facilities employ technologies and processes such as those planned for use at the Airport, including a Parking Access and Revenue Control System (PARCS), License Plate Recognition (LPR) system, special events, reservations, and loyalty programs.
To show relevant experience in accordance with this evaluation criteria, respondents shall submit the following:
-Name(s) and address of relevant airport operations operated and managed by Proposer in the last four (4) years. Identify which operation(s) demonstrate the Proposer meets the Proposer Qualifications described in Section 6.
-The number of years the Proposer has operated each named location, including the dates.
-Summary of the scope of services performed at each named location.
-Annual gross receipts at each named location over the past four (4) years.
-Brief description of the number of public parking lots and spaces at each named location.
-Identify which locations are twenty-four (24) hour a day, 365 day per year public parking locations.
-Brief description of the type of parking access and revenue control system used at each named location.
Respondent shall identify the individuals proposed to serve as the Corporate Manager, Site Manager, and Supervisors. Minimum qualifications for those individuals are as follows:
A. Corporate Manager
- Minimum of five (5) years of experience as the primary or operations manager for an airport parking facility operation of comparable size and scope to the work to be performed under this contract.
- Minimum of three (3) years of experience as a regional manager for the Contractor overseeing multiple airport sites.
B. Site Manager (required to work onsite)
- Minimum of four (4) years of experience as the primary or operations manager for a parking facility operation comparable in size and scope to the work to be performed under this Agreement. Such person must have knowledge and experience with parking operations for public, employee, special event reserved parking and loyalty programs and a proven track record of coordinating multiple tasks. The Site Manager shall be entrusted with the responsibility and authority by the Contractor with respect to the method, manner, and conduct of the operation. The Site Manager shall be knowledgeable with PARCS similar to that used by the Airport (and that envisioned by the Airport), and shall have expertise in the operation, management and maintenance of 24/7 parking facilities special events, reservations, and loyalty programs. Such person must also be capable of interpreting the requirements and standards set forth in this Agreement, and possess the monitoring, communication, and understanding skills needed to effectively manage the work to be performed under this Agreement.
- Experience as the primary or operations manager for an operation with (all criteria must be met by the same operation):
- Annual earned gross revenues of at least $2,000,000 a year from public self-parking.
- Annual public parking transactions of at least 80,000 (transaction is defined as the complete in and out process of a vehicle using the public parking areas).
- Parking facility is open continuously twenty-four (24) hours a day, three hundred sixty-five (365) days a year, and serving customers who commonly park their vehicles for periods exceeding twenty-four (24) hours.
- Total parking supply of at least 500 public spaces.
- Experience with the proposed new PARCS.
- The parking facility uses an electronic parking access and revenue control system that includes both cashiered and self-payment options.
C. Supervisors (required to work onsite)
- Three (3) years of experience as a supervisor for a parking facility operation comparable in size and scope to the work to be performed under this Contract. Such person must have knowledge and experience with parking operations and a proven track record of coordinating multiple tasks. Supervisors shall be entrusted when the Site Manager is not onsite with the responsibility and authority by Contractor with respect to the method, manner, and conduct of the operation. Supervisors shall be knowledgeable with PARCS similar to that used by the Airport (and that envisioned by the Airport), and shall have expertise in the operation, management and maintenance of 24/7 parking facilities. Such person must also be capable of interpreting the requirements and standards set forth in this Contract, and possess the monitoring, communication, and understanding skills needed to effectively manage the work to be performed under this Contract.
- Experience as a Supervisor for an operation with (all criteria must be met by the same operation):
- Parking facility is open continuously twenty-four (24) hours a day, three hundred sixty-five (365) days a year, and serving customers who commonly park their vehicles for periods exceeding twenty-four (24) hours;
- Total parking supply of at least 500 public spaces; and
- The parking facility uses an electronic parking access and revenue control system that includes both cashiered and self-payment options.
Proposer shall provide a detailed description and discussion of how it plans to conduct the services described in the Scope of Services. The discussion should include, but not be limited to:
Management Team / Staffing.
The County has determined that the Parking Operator needs to provide, at a minimum, a Corporate Manager, an onsite Site Manager, onsite Supervisors to manage the operation when the Site Manager is not onsite, and In-Field customer-facing staff required to meet the Scope of Work. As part of the narrative described below, the Proposer should identify other positions it believes are necessary to deliver the Scope of Work. Proposer shall provide:
1) Staffing plan that details each of the other positions it will provide to deliver the Scope of Work for Parking Operations, including:
Please note that costs for the Site Manager, Supervisors, and customer-facing In-Field Staff will be invoiced as reimbursable expenses. Costs for all other positions must be included in the management fee
2) An integrated organization chart containing all positions (reimbursed and non-reimbursed) and all lines of authority provided in this contract to perform the Scope of Work. Note which positions are on site or remote. For positions with more than one person, include the number of full and part-time staff.
- The proposed relationship between Airport staff and Proposer’s on-site management should be clarified.
- Proposer’s plan to ensure adequate and competent staffing at all times.
- A proposed staffing schedule for delivering the Scope of Work for Parking Operations
- Description of Proposer’s employee training program.
- Proposer’s proposed plan to implement first preference in the hiring of the Incumbent Operator’s personnel, subject to reasonable hiring standards, in the event the incumbent does not succeed itself.
- Operating staffing plan for special events, disruptions due to weather, and other disruptions (planned and unplanned) that may require the Proposer to adjust staffing levels on short notice.
- Qualifications and experience of the Proposer’s staff that will manage the new PARCS installation.
- Submit the approach for managing the new PARCS project plan including design, testing, training, and managing PARCS Maintenance, Performance, and Upgrades.
- Description of approach for and experience in achieving desired customer service levels throughout the process of installing and testing a new PARCS
Proposer shall provide:
Reports & Dashboards
Proposer shall provide:
Customer Service Program and Complaint Resolution
Proposer shall describe its customer service program and procedures for investigating and resolving customer complaints.
Maintenance
Proposer shall explain its proposed procedures and schedules for all maintenance and custodial services required under the Scope of Work.
Suggestions for Enhancing Customer Service and Net Revenues to Airport
Proposer shall provide suggestions for enhancing customer service and net parking revenues to the Airport, including examples of suggestions provided to other parking owners and associated outcomes.
Exhibit G, Cost Proposal Form shall be submitted with this evaluation criteria.
In addition, Proposer shall describe how its proposed PARCS solution meets County’s goals and objectives as well as the PARCS Specifications provided in Exhibit B. Submittals to be included in the response to this RFP include:
- Software applications and versions
- Communication network logical diagram
- Power riser diagram
- Receipt samples
- Ticket samples
- Manufacturer-recommended maintenance procedures
- Maintenance and repairs report samples
- PARCS standard reports. Include report descriptions, selectable data fields, report layouts, and a sample set of reports.
- Testing plan-FAT, LAT, SAT
- Training plan
- Typical lane layout drawings
- List of existing (in-production) Parking Reservation System integrations with descriptions of integration features.
- Product cut sheets for the following components:
- Product cut sheets shall include the following information at a minimum:
The County Council has adopted policies which assure and encourage the full participation of Disadvantaged Business Enterprises (DBE) in the provision of goods and services. The County encourages joint ventures between majority-owned firms and qualified disadvantaged firms. This contract is subject to Airport Concessions Disadvantaged Business Enterprise (ACDBE) rules. There is currently no ACDBE participation goal for this contract. If one is established at some point during the contract, the County reserves the right to negotiate with the Contractor to use good faith, commercially achievable actions to achieve the goal.
Specify whether this Solicitation and resulting Contract will be awarded to a Contractor or a Consultant:
Specify whether this Solicitation and resulting Contract should refer to a Subcontractor or a Subconsultant:
Your response will populate the blank field. Please complete your response date as in the following example:
February 14, 2023
Any response to this Solicitation shall be valid
through _____________, 20__.
Enter a date to complete the blank below using thie following date format:
February 14, 2023
The County reserves the right to request an extension of the responses if a Contract has not been executed by _____________, 20__.
Fill in the blank with length of the initial contract term.
Examples:
one (1) year
two (2) year
three (3) year
until project completion
Fill in the blank with length of the appropriate renewals.
Examples:
one (1) subsequent one (1) year renewal
two (2) subsequent one (1) year renewals
three (3) subsequent one (1) year renewals
four (4) subsequent one (1) year renewals
No renewals
Instructions: Adjust number of days according to the needs of your particular solicitation. Make sure the number of days are reasonable on both sides. Your answer will populate the bold text below: County may terminate this Agreement upon at least thirty (30) days prior written notice to Contractor.
Please type in the following format :
thirty (30) days sixty (60) days
Please enter the amount of written prior notice to County required for the Contractor to terminate the resulting agreement.
EXAMPLE:
ninety (90) days
one hundred twenty (120) days
one hundred eighty (180) days
For Reference your answer will populate the bold items:
Contractor may terminate this Agreement upon at least one hundred eighty (180) days prior written notice to County.
*Insert number of days according to the needs of your particular solicitation. Make sure the number of days are reasonable on both sides.
Is a Submittal Bond or construction Bid Bond required for this project?
What is the submittal bond dollar amount required for this project? Insert N/A if this does not apply.
EXAMPLE:
$5,000
$10,000
$15,000
Do Federal Transit Administration (FTA) regulations as indicated in the FTA Master Agreement and Best Practices Procurement applicable to this project?
Enter the amount of liquidated damages per day, using the following format:
EXAMPLE:
- Five Thousand Dollars ($5,000) per day
- One thousand Dollars ($1,000) per day
For Reference your answer will populate the boldwording below:
Enter N/A if this does not apply.
Time is of the essence for this project. Any delays from the dates contained in the Agreement issued to the Contractor shall
inconvenience the Public and result in monetary losses and damages to the County. The losses and damages shall be difficult to
determine. In the event that the deliverables are not provided by the date set in the resulting Agreement, there shall be deducted, as
agreed, fixed liquidated damages from the Agreement price being paid by the County of Volusia. This computed sum shall be: Five Thousand Dollars ($5,000.00) per day, including Saturdays and Sundays.
Is a Payment and Performance Bond required for this project?
Specify which material(s) may be considered for price redetermination.
EXAMPLE: Aluminum sheet and strip – PCU331315331315A
Your response will populate the bold wording below:
Materials price redetermination must be based solely upon changes as documented by the Producer Price Index (PPI) for the commodity “Aluminum sheet and strip – PCU331315331315A”, as published by the Bureau of Labor Statistics.
Enter N/A if this does not apply.
If the county will consider wage redeterminations based on: "Trade, transportation, and utilities" skip this question.
OR
If the county will consider wage redeterminations based on something other than "Trade, transportation, and utilities" then enter the category(ies) here.
Enter N/A if this does not apply.
All subcontractors & independent contractors utilized by Contractor to provide services to County and its employees under this Agreement/Contract shall be required to maintain all insurance policies with the same terms, conditions, and requirements required of the Contractor in the Required Types and Limits of Insurance Chart and described below in this Exhibit
This would not apply if the Contractor will be liable for the acts/actions of its subcontractors/subconsultants. When in Figure 1, otherwise consult with Risk Manager to determine if this clause should remain in the solicitation/contract.
If the services provided require the disposal of any hazardous or non-hazardous materials off the job site, the disposal site operator must furnish a certificate of insurance for Pollution Legal Liability with coverage for bodily injury and property damage for losses that arise from the facility that is accepting the waste under the Agreement.
Will the commercial general liability policy be provided on a project or location specific basis for the location or project site where the work or services are to be performed under the Agreement?
Only include this section if Garage Liability is required in the Required Types and Limits of Insurance Chart.
Only include this section if Garage Liability is required in the Required Types and Limits of Insurance Chart.
Only include this section if Automobile Liability is required in the Required Types and Limits of Insurance Chart.
Only include this section if Professional Liability is required in the Required Types and Limits of Insurance Chart.
Select Yes if Excess/Umbrella Liability is required in the Required Types and Limits of Insurance Chart.
Only include this section if Installation Floater is required in the Required Types and Limits of Insurance Chart.
Only include this section if Builder’s Risk is required in the Required Types and Limits of Insurance Chart.
Only include this section if Contractor’s Pollution is required in the Required Types and Limits of Insurance Chart.
Only include this section if Transportation Pollution Liability is required in the Required Types and Limits of Insurance Chart.
Only include this section if Pollution Liability is required in the Required Types and Limits of Insurance Chart.
Only include this section if Crime Insurance Policy is required in the Required Types and Limits of Insurance Chart.
Only include this section if Cyber Insurance is required in the Required Types and Limits of Insurance Chart.
Only include this section if Computer Software and Services Errors and Omissions Liability is required in the Required Types and Limits of Insurance Chart.
Only include this section if Protection & Indemnity is required in the Required Types and Limits of Insurance Chart.
Only include this section if Marine/Vessel Pollution is required in the Required Types and Limits of Insurance Chart.
Only include this section if Aerial Applicator Aviation is required in the Required Types and Limits of Insurance Chart.
Licenses and/or Certifications
Please attach copies of Licenses and/or Certifications as may be required per the specifications of this solicitation.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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