Parking Control Enforcement Services

The City of Tustin is soliciting proposals from qualified, experienced, and highly capable firms to provide comprehensive parking control enforcement services within designated areas of the City. Through this Request for Proposals (RFP), the City seeks to establish a strategic partnership with a contractor that possesses demonstrated expertise in municipal parking enforcement, exceptional organizational and operational capabilities, and a proven commitment to professionalism, accountability, customer service, and innovation. The selected contractor will serve as an extension of the Tustin Police Department by providing consistent, impartial, and legally compliant parking enforcement services that enhance public safety, promote voluntary compliance with parking regulations, improve traffic circulation and mobility, preserve access to residential neighborhoods and commercial districts, support local businesses, and contribute to the overall quality of life enjoyed by the City's residents, visitors, and stakeholders. The City recognizes that effective parking enforcement extends well beyond the issuance of citations and plays a critical role in maintaining safe roadways, ensuring equitable access to limited parking resources, reducing congestion, supporting emergency vehicle access, protecting neighborhood parking availability, and fostering responsible parking behavior throughout the community.

Accordingly, the City seeks a contractor that embraces a customer focused and community-oriented approach to parking enforcement while utilizing modern technology, data driven management practices, and industry best practices to maximize operational efficiency, transparency, and service delivery. The successful proposer shall demonstrate the ability to recruit, train, supervise, and retain highly qualified personnel; deploy reliable vehicles and technology; provide responsive field supervision and administrative support; maintain comprehensive reporting and measurable performance standards; and adapt to evolving operational priorities and community needs. The City is committed to establishing a collaborative, long term partnership with a contractor that shares its dedication to operational excellence, continuous improvement, ethical conduct, fiscal responsibility, and outstanding public service while delivering measurable results that support the City's strategic goals and enhance the safety, accessibility, and livability of the City of Tustin.

Project Details

• Reference ID: TPD 2026-001
• Department: Police Department
• Department Head: Stu Greenberg (Police Chief)

Important Dates

• Questions Due: 2026-08-07T00:00:00.000Z

Evaluation Criteria

• Create OpenGov account —

  The City is accepting electronic bid submissions. Bidders shall create a FREE account with OpenGov by signing up at https://secure.procurenow.com/signup.

• Proposals submittal through OpenGov —

  Proposals for Parking Control Enforcement Services for the City of Tustin shall be submitted electronically through the City's e-procurement portal, OpenGov.

  Once the account registration is completed, browse back to this page, click on "Submit Response", and follow the instructions to submit the electronic bid.

   

   

• Technical Assistance with OpenGov —

  The City has made every effort to make all aspects of the vendor registration and bidding process as easy, secure and reliable as possible. In order to mitigate any last minute unforeseen technical issues with on-line/electronic bid submissions, we recommend that bidders submit their bid/proposal as early as possible. It is highly recommended to submit bids at least an hour before bid opening to allow OpenGov the time to address and resolve any issues preventing bid submission. It is the responsibility of the prospective bidder to successfully navigate all individual challenges using the on-line/electronic bidding software, unless there is a system-wide failure. All responses are due at or before the time shown on each project. Late responses will not be accepted. The City is not responsible for and accepts no liability in the event a response is late due to network, internet or any other technical problem or interruption.

   

  If you need technical assistance or have questions concerning the features available using OpenGov Procurement system, please contact Customer service for the OpenGov software through 1) the chat feature in the software or 2) phone at (855)-680-4747.

Submission Requirements

• Proposal Requirements (required) —

  Did you read through all documents found in the #Attachments Section and confirm that you meet all of the proposal requirements?

   

• HARDCOPY Submission Instructions (required) —

  ***The City is not accepting electronic responses for this RFP.***

  Per the RFP instructions, Please submit hard copy proposals in a sealed envelope byThursday, August 27, 2026 at5:00 pm.

  The audit firm should send, or have delivered, the completed proposal in 1 envelope and consisting of 2 separate sealed envelopes for 1) proposal and 2) cost proposal per the specifications of the RFP.

   

  Submit to the following address:

  RFP forParking Control Enforcement Services

  Attn: ????

  City of Tustin

  300 Centennial Way

  Tustin, CA 92780

• Proposal Documents (required) —

  Please Fill-in, Scan and Upload your COMPLETE Proposal here.

   

• Proposal (without Cost Proposal) (required) —

  Please Upload your COMPLETE Proposal here. Upload fee proposal separately in the next step.

• Separate Cost Proposal (required) —

  Confirm that your fee proposal is not attached in your Proposal and is attached separately here.

• Bid Bond —

  Each bid shall be accompanied by a certified cashier’s check, or bid bond, in the amount of  Bid Bond Percentage of the total bid price, payable to  Organization Name, as a guarantee that the bidder, if its bid is accepted, will promptly execute the Agreement. The bidder shall guarantee the total bid price for a period of 60 days from the date of the bid opening.

• Bid Bond (required) —

  Please scan and upload a copy of your bid bond/cashier's check.

  Bidder must also MAIL bid guarantee with a postmarked date no later thanThursday, August 27, 2026addressed to:

  City of Tustin, Public Works
  Robert Nelson
  300 Centennial Way
  Tustin,CA92780

  Please have the Bidder Name, Contract Title ("Parking Control Enforcement Services"), and Contract Number ("TPD 2026-001") listed clearly on the outside of the envelope.

• Bid Bond (hard copy submittal) (required) —

  Bidder must also MAIL bid guarantee with a postmarked date no later thanThursday, August 27, 2026addressed to:

  City of Tustin, Public Works
  Robert Nelson
  300 Centennial Way
  Tustin,CA92780

  Please have the Bidder Name, Contract Title ("Parking Control Enforcement Services"), and Contract Number ("TPD 2026-001") listed clearly on the outside of the envelope.

• Contract Execution, Payment Bond, Performance Bond, and Certificate(s) of Insurance (required) —

  The contract shall be executed by the successful bidder and shall be returned, together with the Payment Bond, Performance Bond and Certificate(s) of Insurance to City of Tustin so that it is received within 10 working daysafter the bidder has received the contract for execution. Failure to do so shall be just cause for forfeiture of the proposal guaranty.

• Please select the delivery option that applies: (required)
• Bid Bond to be submitted via ProcureNow? (required) —

  Will this solicitation require a bid bond to be delivered as part of an electronic response?

• Electronic Pricing Table (required) —

  Would you like to have bidders respond to an electronic pricing table through ProcureNow?

  Select "yes" if you would like the bidder to input pricing into a table in ProcureNow.

  Select "no" if you prefer the bidder to include pricing as a pdf to upload. Or if vendor is not submitting through ProcureNow.

   

  Some examples for "yes"

  1. This is a quote for a finite set of goods or commodities
  2. This is a public works bid, but you want the bidder to list their total project cost here.
  3. Seeking services for hourly rate schedules
• Evaluation Criteria (required) —

  Would you like to define the evaluation criteria ahead of posting the bid?