SLED Opportunity · WASHINGTON · PIERCE COUNTY

    Pet Licensing and Animal Control Software Services

    Issued by Pierce County
    countyRFPPierce CountySol. 236902
    Closed
    STATUS
    Closed
    due Apr 22, 2026
    PUBLISHED
    Mar 11, 2026
    Posting date
    JURISDICTION
    Pierce County
    county
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    Pierce County seeks proposals for a secure, cloud-based software solution to manage pet licensing and animal control operations, including enforcement, dispatch, billing, reporting, and GIS integration.

    Opportunity details

    Solicitation No.
    236902
    Type / RFx
    RFP
    Status
    open
    Level
    county
    Published Date
    March 11, 2026
    Due Date
    April 22, 2026
    NAICS Code
    541512AI guide
    Jurisdiction
    Pierce County
    Agency
    Pierce County

    Description

    Pierce County, through the Information Technology Department in partnership with the Sheriff’s Office and the Auditor’s Office, is soliciting proposals from qualified vendors to provide a comprehensive, integrated software solution for the administration of animal control operations. The system does not need to offer both services but must be able to integrate the pet licensing records with the animal control operations. Pierce County is soliciting proposals from qualified vendors to provide a comprehensive, integrated software solution for the administering pet licensing services.

    The County seeks a secure, scalable, cloud-based system that supports multi-jurisdictional licensing, enforcement workflows, dispatch operations, billing, reporting, GIS integration, and public-facing services. The selected vendor(s) will work collaboratively with Pierce County Information Technology, the Sheriff’s Office, and the Auditor's Office to ensure successful implementation and long-term operational support.

    Background

    Pierce County administers pet licensing and animal control services throughout the county's jurisdiction. Pet licensing operations are currently managed under the Auditor’s Office. Pet licensing operations are currently managed under the Auditor’s Office. Animal Control operations are currently managed under the Sheriff’s Office. The County requires a modernized system(s) to improve operational efficiency, enhance reporting capabilities, ensure regulatory compliance, streamline customer service, and support field enforcement activities.

    Project Details

    • Reference ID: 2026-RFP-057
    • Department: Procurement and Contract Division
    • Department Head: Jana Prince (Procurement & Contracts Manager)

    Important Dates

    • Questions Due: 2026-04-09T23:00:25.190Z

    Addenda

    • Addendum #1 (released 2026-04-01T21:36:33.952Z) —

      Please use the See What Changed link to view all the changes made by this addendum.

    • Addendum #2 (released 2026-04-14T15:38:20.529Z) —

      Please use the See What Changed link to view all the changes made by this addendum.

    Evaluation Criteria

    • Suitability of the Proposal (20 pts)

      How the qualifications of the firm and key individuals meet the needs and criteria set forth in the RFP.

    • Capacity & Availability (10 pts)

      The Firm has the size, resources, and commitment to provide timely services based on the contractor’s construction schedule.

    • Compliance with Stated Requirements (40 pts)

      The firm’s demonstrated ability to meet the County’s stated requirements, as evidenced by the completeness, clarity, and accuracy of the firm’s responses to the requirement list, the explanation of any exceptions, and the overall suitability of the proposed solution.

    • Security and Architecture Requirements (30 pts)

      Does the proposal meet the County's minimum security and architecture requirements (items listed under General Technical Requirements).

    Submission Requirements

    • Proposer Confirmation (required)

      As an authorized representative of the proposer, having carefully examined the Request for Proposals, propose to furnish services in accordance therewith as set forth in the attached proposal.

      I further agree that this proposal will remain in effect for not less than sixty (60) calendar days from the date that proposals are due, and that this proposal may not be withdrawn or modified during that time.

      I hereby certify that this proposal is genuine and not a sham or collusive proposal, or made in the interests or on behalf of any person not therein named; and I have not directly or indirectly induced or solicited any Contractor or supplier on the above work to put in a sham proposal or any person or corporation to refrain from submitting a proposal; and that I have not in any manner sought by collusion to secure to myself an advantage over any other contractor(s) or person(s).

      In order to induce the County to consider this proposal, the proposer irrevocably waives any existing rights which it may have, by contract or otherwise, to require another person or corporation to refrain from submitting a proposal to or performing work or providing supplies to Pierce County, and proposer further promises that it will not in the future directly or indirectly induce or solicit any person or corporation to refrain from submitting a bid or proposal to or from performing work or providing supplies to Pierce County.

       

    • Please Confirm (required)

      By submitting a proposal, proposer agrees that all documents, reports, proposals, submittals, working papers, or other materials prepared by the Contractor pursuant to this proposal shall become the sole and exclusive property of the County, and the public domain, and not property of the Contractor. The Contractor shall not copyright, or cause to be copyrighted, any portion of said items submitted to the County because of this solicitation.

    • Proposal (required)

      Upload Proposal

    • Provide a copy of the Proposer’s Master Service Agreement outlining all terms and conditions proposed by the vendor. (required)
    • Company Information
    • Contact information (required)
      Please provide:
      Name, local address, email address, and phone number of the firm making the proposal.

       

    • Authorized Individual (required)
      Please provide:
      The name and title of the person authorized to execute a contract on behalf of the firm.

       

    • Please describe the ability of the Applicant to provide the proposed services based on the contemplated scope of work and volume of business. (required)
    • Please describe the experience of the Applicant, length of time in business, and other matters relating to relevant experience. (required)
    • Please describe proposed approach to this work, including compliance with requirements, innovative offerings, services offered, and other related matters. (required)
    • Proposed Pricing for this project (required)
    • Exceptions

      Please provide (if any):

      A statement outlining any proposal exceptions to the County’s requirements or requested clarifications to the requirements.

    • Project Description (required)

      Please provide a brief, one to two paragraph, description of the project.

    • Pricing table required? (required)
    • General information on Requesting Department. (required)

      Please provide General Information on your department:

      EXAMPLE:

      The Pierce County Department of Planning and Public Works (PPW) is responsible for serving the transportation and utility needs of the residents of Pierce County. The Department delivers services relating to road design and construction, long range transportation planning, road maintenance and operations, ferry and airport services, sewer systems and wastewater treatment, solid waste and recycling management, public use facilities, land management services and surface water management programs. The Department's website is a valuable resource for information about the many services provided. Please access the website at www.piercecountywa.org/ppw

    • Initial contract period: (required)

      Please enter the initial contract period:

       

      EXAMPLE:

      The initial contract period is anticipated to be for 12 months. The County has the option of renewing for an additional four years after initial contract is executed. The actual schedule will be negotiated with the selected firm based on consultant and agency staff availability and finalized scope of work.

    • Renewal Options (required)

      Plese enter the renewal options for this project.

      EXAMPLE:

      The initial contract period is anticipated to be for 12 months.The County has the option of renewing for an additional four years after initial contract is executed. The actual schedule will be negotiated with the selected firm based on consultant and agency staff availability and finalized scope of work.

    • Do Federal Terms & Conditions Apply to this Project? (required)

    Questions & Answers

    Q (Questions ): For vendors bidding on the licensing portion only, should Exhibit A questions Q37–52 (Animal Control) be marked as “N/A”, or should the vendor describe its integration/API capabilities in those rows?

    A: Yes, please mark as N/A.


    Q (No subject): What does “integrate the pet licensing records with the animal control operations” mean technically? Is this a real-time API integration, a shared database, periodic data export, or something else? Are there specific data fields or transactions that must flow between the two systems?

    A: We need the ability for the Animal Control Staff to see licensing info and vice versa. This is particularly important for dangerous animal/owner alerts on the account.


    Q (No subject): Does the County have a specific animal control software system already in use or planned? If so, what system, and are there documented APIs or integration specifications available?

    A: Pierce County currently utilizes PetTrack from Progressive Solutions for our Animal Control and Pet Licensing solution. We do not have documentation around the API’s/integrations.


    Q (Page 11, Section 3.1 question): One of the bullet points ask for “ Complete pricing for all services in the proposal”.  How many end users will be using the solution?  Are field inspections required?  What is the average level of licenses issued per year?

    A: 1. Nearly 40 end users (that could go up or down) 2. We’re unclear what the field inspections question is asking? 3. 8,500


    Q (Page 4, item 4 question): How many physical cash drawers does the County use?

    A: Could be over 20


    Q (No subject): The RFP uses “vendor(s)” language and Section 6.1.d allows award to “any vendor or combination of vendors.” Can the County confirm it intends to evaluate licensing and animal control proposals independently, potentially awarding to different vendors?

    A: Though we would like to keep them together, we will review independently as appropriate.


    Q (No subject): For the Microsoft Entra ID SSO requirement (Q53): Is this required for all user types (public pet owners, external vet agents, and County staff), or only for County/internal staff?

    A: No, only internal staff.


    Q (No subject): For the Esri ArcGIS integration (Q20): Does Pierce County have existing ArcGIS REST services for jurisdictional boundaries that the vendor would consume, or would the vendor need to create/host these layers?

    A: Yes, we have a large Spatial Service/GIS team that has already created all services for the jurisdictional boundaries.


    Q (No subject): Does Pierce County have an existing pet licensing database that would need to be migrated? If so, what is the approximate data volume and format (number of records, current system)?

    A: Approximately 25 GB across three .mdf files, containing an estimated 13 million records (±2 million).


    Q (No subject): What is the approximate number of pet licenses processed annually by Pierce County? Please confirm how many jurisdictions/cities are currently supported?

    A: 1. 8,500 2. 6


    Q (No subject): The Sample Services Agreement indicates “Initial Contract Funding Not to Exceed” – does the County have a budget range or not-to-exceed amount for the pet licensing portion specifically?

    A: Has not been determined.


    Q (No subject): based on the not to exceed- Does this preclude bid proposals that incentivize the vendor from charging a flat licensing fee if there is no cost associated with the other services?

    A: This does not preclude the submission of any bid proposals; all proposals will be evaluated in their entirety, and costs must be clearly itemized.


    Q (No subject): Is a live demonstration or presentation anticipated as part of the evaluation process?

    A: Yes, selected vendors will be required to complete either a remote or on-site demonstration utilizing a pre-provided demo script.


    Q (No subject): Is E-Verify enrollment required prior to proposal submission, or only upon contract award?

    A: No, only upon contract award.


    Q (No subject): Please advise on what the animal license agents are able to charge.

    A: They charge the following standard pet licensing fees: Altered Cat – $12 Altered Dog – $20 Unaltered Dog or Cat – $55 Senior Altered Cat (62 and older or disabled) – $5 Senior Altered Dog (62 and older or disabled) – $10 Senior Unaltered Dog or Cat (62 and older or disabled) – $30 Replacement Pet Tag – $5


    Key dates

    1. March 11, 2026Published
    2. April 22, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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