SLED Opportunity · MICHIGAN · FERRIS STATE UNIVERSITY
AI Summary
Ferris State University seeks information on modern, integrated point-of-sale system software solutions for retail and hospitality, including inventory management, loyalty programs, and secure payment processing for multiple campus store locations.
The objective of this RFI is to identify vendors and solutions that can meet Ferris State University’s needs for a unified Campus Store platform (POS). Information gathered through this RFI may be used to refine requirements and, at the University’s discretion, to develop a subsequent Request for Proposal (RFP) or other competitive solicitation. This RFI is for planning and information-gathering purposes only and is not a solicitation for pricing or a commitment to purchase. At a high level, Ferris is seeking information on solutions that can: Provide modern, easy-to-use POS functionality for multiple physical store locations. Support a fully integrated online store for Campus Store merchandise as part of the vendor’s standard product portfolio. Offer a built-in loyalty program at the register and online that enables customer enrollment and email capture with appropriate security and opt-out controls. Support required tender types, including a Student Charge program that posts to student accounts and campus card tenders (Bulldog Bucks and Dining Dollars). Provide inventory management across all locations, including mobile handhelds for inventory and pick-list workflows. Deliver robust reporting and analytics, including sales, inventory, cost of goods sold (COGS), gift card activity, and daily tender reporting. Meet appropriate hosting, security, and compliance expectations for a system processing payment and customer data.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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