Prequalification for Temporary Housing Support Services

The City of Norfolk (“City”) is seeking qualified vendors to provide temporary housing and/or extended-stay housing services (“housing options”) in hotels, community shelters, or similar accommodations for individuals and families experiencing homelessness on an as-needed basis. Both nonprofit organizations and for-profit businesses are eligible to submit proposals.

The City will periodically repost the request for prequalification for additional competition.

NOTE: If you have already been awarded a contract for temporary housing support services you do not need to re-submit, unless you are submitting new or additional buildings that was not included in the original submission.

Background

Norfolk Community Services Board (NCSB) partners with nonprofit organizations and for-profit hospitality businesses to provide publicly funded services to persons over the age of 18, including any of their dependents of any age who are experiencing homelessness and housing insecurity. The City needs additional support in providing services to the unhoused and housing insecure population of the City as clients transition to long-term housing solutions.

The City seeks to find and place clients in long-term housing within two weeks of placement in the temporary housing option. However, waitlists for transitional and permanent supportive housing can be extensive; therefore, flexibility to extend stays is essential.

Participants are established clients of the CSB and have been vetted to receive services and this program offers support appropriate accommodations.

Project Details

• Reference ID: 10684-R1-2026
• Department: Community Services Board
• Department Head: Sarah Paige Fuller (Executive Director)

Evaluation Criteria

• Capability and Capacity (100 pts) —
  1. Complete and submit Attachment H – Accommodations.  Both for-profit businesses and non-profit organizations  must indicate the type of accommodation available to CSB clients.
  2. Submit housing option safety and security policies and protocols. Performance and reporting procedures, including incident management.
  3. Submit floor plans, if available.
  4. Submit Certificate of Insurance.
• Pricing (100 pts) —
  1. Provide Pricing as daily rates for available rooms, suites, extended-stay apartments. Cost of utilities, cleaning, and maintenance fees shall be included in the cost of the rooms.
  2. Provide Pricing of discounted weekly rates, if available.
  3. Provide prices for optional amenities listed in this solicitation.

   

Submission Requirements

• Vendor Response (required) —

  Please upload your ENTIRE Proposal here, with the exception of your Pricing Proposal, as one PDF document. Instructions regarding the format of the response can be found HERE within the attachments.

• Attachment H (required) —

  Fill out the appropriate tabs in Attachment H according to the specific types of accommodations offered (Hotels and/or Community Housing Options). 

  All vendors should fill out the "amenities" tab. 

• Attachment I - List of Additional Properties for Prequalification —

  Upload if applicable. This applies to vendors with prequalified properties resulting from the previous solicitations for temporary housing support services. 

• Response Confirmation —

  Each proposer is required to confirm they have included these signed forms as part of your vendor response submitted above.

• Anti-Collusion Statement (required)
• Ethics in Public Contracting (required)
• Non-Discrimination (required)
• Debarment Certification (required)
• Compliance with Federal Immigration Law (required)
• Compliance with State Law – Authorization to Transact Business in the Commonwealth of Virginia (required)
• Equal Opportunity Business Status (required)
• Bid Form (required) —

  Bid submissions that do not include fully completed bid form will not be accepted. By confirming this item, you are confirming that you completed the bid form and have included it in your response above.

• Acknowledgment of Addenda and Q&A (required) —

  Proposer acknowledges that they received and reviewed all Addenda and Questions and Answers

• Pricing Proposal Options (required) —

  Select how you want the bidder to submit their pricing proposals