SLED Opportunity · FLORIDA · HILLSBOROUGH COUNTY

    RFP-26-00262 - Customer Billing, Payment, and Engagement Solution

    Issued by Hillsborough County
    countyRFPHillsborough CountySol. 235258
    Closed
    STATUS
    Closed
    due Invalid Date
    PUBLISHED
    Invalid Date
    Posting date
    JURISDICTION
    Hillsborough County
    county
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    Hillsborough County seeks proposals for a 5-year contract to provide an electronic payment receipt system for the Water Resources Department, including software, hardware, and support services. Estimated value is $26.3M. Key dates: open 2026-07-13, close 2026-08-11.

    Opportunity details

    Solicitation No.
    235258
    Type / RFx
    RFP
    Status
    Open
    Level
    county
    Published Date
    Invalid Date
    Due Date
    Invalid Date
    NAICS Code
    541512AI guide
    State
    Florida
    Agency
    Hillsborough County

    Description

    The Hillsborough County Board of County Commissioners (County) is seeking competitive sealed proposals from experienced and qualified Contractors to provide labor, materials, equipment, and support for an electronic payment receipt system (Solution) to process customer payments through various channels for the Water Resources Department (WRD). The Contract resulting from this request for proposal document will be in effect for a five (5)-year period. The project's estimate is $26,314,792.80.

    Commodity Codes

    • Commodity Codes: NIGP 915 Communications And Media Related Services NIGP 920 Data Processing, Computer, Programming, And Software Services NIGP 89044 Meters, Water NIGP 91558 Mailing Services: Addressing, Collating, Packaging, Sorting and Delivery NIGP 92045 Software Maintenance and Support Services and Updates and Data Hosting Services

    Events & Timeline

    StatusEvent NameLocationDescriptionDatesMandatory
    OngoingQuestions Due DateOnline PortalThe Q and A Period for this Opportunity is OngoingNeverN/A
    OngoingOpen DateOnline PortalPosting date for the OpportunityJul 13th 2026, 3:30 PM EDTN/A
    UpcomingClose DateOnline PortalDeadline for SubmissionsAug 11th 2026, 2:00 PM EDTN/A
    UpcomingIntent to Bid Due DateOnline PortalDeadline to indicate your intent to BidAug 11th 2026, 2:00 PM EDTYes

    Requested Information

    Note: Template files for the items below (BidTables, Questionnaires) are available in the Attachments section of this opportunity.

    NameType# FilesRequirementInstructionsActions
    RFP-26-00262 Customer Billing, Payment, and Engagement Solution (BT-28SV)BidTable: Excel (.xlsx)1RequiredYou will need to fill out the provided Response Template for this BidTable.Download
    Proposer Requirements/Acknowledgements (Q-89IU)Questionnaire: Excel (.xlsx)1RequiredYou will need to fill out the provided Response Template for this Questionnaire.Download
    Deviation(s) (Q-23LX)Questionnaire: Excel (.xlsx)1OptionalYou will need to fill out the provided Response Template for this Questionnaire.Download
    Drug Free Workplace FormFile Type: Any (.*)1Optional
    Insurance CertificateFile Type: PDF (.pdf)MultipleOptional
    Substitute W-9File Type: PDF (.pdf)MultipleOptional
    Affidavit of Compliance Denying Involvement With A Foreign Country Of ConcernFile Type: PDF (.pdf)MultipleRequired
    Executive SummaryFile Type: Any (.*)1Required
    Plan SummaryFile Type: PDF (.pdf)MultipleRequired
    Implementation PlanFile Type: PDF (.pdf)MultipleRequired
    Disaster Recovery PlanFile Type: PDF (.pdf)MultipleRequired
    SamplesFile Type: Any (.*)MultipleRequired
    AI Security QuestionnaireFile Type: Any (.*)1Required
    Vendor Security Outsourcing Questionnaire (if applicable)File Type: Any (.*)1Optional
    Vendor Security Software Questionnaire (if applicable)File Type: Any (.*)1Optional
    Licensing provisions as an alternative to the Standard Software Licensing Provisions in accordance with Subparagraph 2.3.1.1.File Type: PDF (.pdf)MultipleOptional
    Declaration of Documents Exempt from Public Disclosure in accordance with Paragraph 5.18File Type: Any (.*)MultipleOptional

    Attachments

    Key dates

    1. Invalid DatePublished
    2. Invalid DateResponses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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