Active SLED Opportunity · CALIFORNIA · COUNTY OF ALAMEDA, CA
AI Summary
County of Alameda seeks proposals for a cloud-based emergency management software platform to support multi-jurisdictional incident management and coordination. The platform must comply with FEMA and California OES standards and include implementation, training, and 24/7 support services. Proposals due by June 15, 2026.
It is the intent of these specifications, terms, and conditions to describe emergency management software platform services being requested by the County.
The County intends to award a three-year contract (with the option to renew for two years) to the Bidder selected as the most responsive and responsible Bidder whose response conforms to the RFP and meets the County’s requirements.
Alameda County Sheriff’s Office, Office of Emergency Services (OES) serves as the lead agency for coordinating emergency management activities within the County of Alameda Operational Area, in accordance with the California Emergency Services Act and the Standardized Emergency Management System (SEMS). The Operational Area serves approximately 1.6 million residents and includes fourteen incorporated cities, multiple special districts, County departments, critical infrastructure partners, and unincorporated communities. OES is responsible for coordinating preparedness, response, recovery, and mitigation activities across Operational Area jurisdictions and serves as the primary point of coordination between local jurisdictions and the California Governor’s Office of Emergency Services (Cal OES) and federal emergency management partners.
The County currently utilizes a cloud-based emergency management software platform to support incident management, situational awareness, and Operational Area coordination. This platform is used by Alameda County, most Operational Area jurisdictions, select special districts, and regional partners, including the Alameda County Health, AC Transit. At the state level, Cal OES utilizes a compatible platform to support statewide coordination and information sharing, enabling alignment across jurisdictions during incidents.
Through OES, the County is seeking to procure a secure, interoperable, cloud-based emergency management software platform to continue to serve as the Operational Area’s Common Operating Picture, event documentation system, and primary platform for emergency coordination. The software platform must support day-to-day preparedness activities as well as large-scale incident management operations in compliance with Federal Emergency Management Agency (FEMA) and Cal OES documentation standards. The solution must also support interoperability and coordination with jurisdictions throughout the Operational Area and key regional and state partners.
The Contractor will provide a comprehensive, secure emergency management software solution that aligns with federal (FEMA) and state (Cal OES) emergency management practices, including the National Incident Management System (NIMS) and California’s SEMS. The platform must comply with applicable FEMA and Cal OES documentation, reporting, and operational standards.
The solution will support situational awareness, incident planning, resource coordination and tracking, Incident Action Plan development, recovery operations, and after-action reporting consistent with current federal and state requirements.
The platform will maintain interoperability with existing emergency management systems used by Alameda County, Operational Area jurisdictions, and regional and state partners, or provide demonstrably equivalent cross-jurisdictional coordination and operational functionality. The system must enable secure, real-time collaboration and seamless information exchange among County departments, cities, special districts, and regional and state partners to support Alameda County’s Operational Area coordination responsibilities. The Contractor will demonstrate that the proposed solution meets or exceeds the operational, interoperability, and documentation capabilities required to support these functions.
System Demonstration
Bidders that pass the Initial Evaluation (see page 16, Section G.1. for definition) must be available to participate in a System demonstration as part of the County’s evaluation process. The System demonstration will be conducted in conjunction with the oral interview via Microsoft Teams and will not exceed two (2) hours in total.
The demonstration must utilize the Bidder’s proposed System and must reflect actual system functionality.
Bidder must demonstrate key System capabilities aligned with Section D. Specific Requirements, Items 2 through 5, including but not limited to situational awareness, incident management, resource coordination, and interoperability. The County may provide specific scenarios or workflows in advance that Bidder will be required to demonstrate.
Responses to this solicitation must be complete. Responses must address all the requirements identified within this solicitation and all related documents, including any Addenda. Failure to meet the Bidder Minimum Qualifications may also be considered an incomplete response and may result in the disqualification of the Bidder.
Bidders, its principal, and named subcontractors are not identified on the list of Federally debarred, suspended, or other excluded parties located at www.sam.gov/SAM.
The points for Cost will be computed by dividing the amount of the lowest responsive and responsible bid received by each Bidder’s total proposed cost.
Cost evaluation points may be adjusted by considering:
Proposals will be evaluated considering the RFP specifications, Bidder’s response submitted in the corresponding section of Exhibit A – Bid Response Packet, and the questions below:
C. How adequate and sustainable is Bidder’s ongoing support capacity, including staffing model, help desk services, maintenance structure, escalation procedures, and coverage hours?
Proposals will be evaluated considering the RFP specifications, Bidder’s response submitted in the corresponding section of Exhibit A – Bid Response Packet, and the questions below:
D. How robust and appropriate is the proposed hosting environment and baseline security approach, including encryption in transit and at rest?
Proposals will be evaluated considering the RFP specifications, Bidder’s response submitted in the corresponding section of Exhibit A – Bid Response Packet, and the questions below:
B. How clearly does Bidder identify and explain any dependencies, licensing assumptions, or third-party components required to deliver the proposed functionality?
C. How effectively does the proposed System support information exchange and operational coordination across jurisdictions and partner agencies?
Proposals will be evaluated considering the RFP specifications, Bidder’s response submitted in the corresponding section of Exhibit A – Bid Response Packet, and the questions below:
C. How fully does the proposed System comply with ADA Section 508 accessibility requirements and other applicable federal, state, and local regulations?
Proposals will be evaluated considering the RFP specifications, Bidder’s response submitted in the corresponding section of Exhibit A – Bid Response Packet, and the questions below:
A. How flexible and sufficient are the System’s administrator configuration capabilities, including workflows, forms, dashboards, notifications, and user permissions without vendor intervention?
B. How effective are the System’s document management and recordkeeping capabilities, including version control, audit logging, and secure document sharing?
C. How feasible and well-structured is Bidder’s implementation plan and proposed schedule?
D. How robust and responsive is Bidder’s training plan and ongoing 24/7/365 technical support services?
E. How comprehensive and feasible is Bidder’s approach in meeting the deliverables and reporting requirements outlined under Section E (Deliverables/Reports)?
The oral presentation, demonstration, and interview on the proposal shall not exceed two (2) hours in total and will be conducted via Microsoft Teams. Bidder(s) will be required to demonstrate their proposed System, showcasing key functionalities aligned with Section D Specific Requirements, Items 2 through 5, including but not limited to situational awareness, incident management, resource coordination, and interoperability.
The County may provide specific scenarios or workflows in advance that Bidder will be required to demonstrate during the System demonstration.
The oral interview may include responding to standard and specific questions from the CSC regarding the Bidder’s proposal. Whether or not a shortlist process is used, the scores of any evaluation criterion above may be revised or informed based on the vendor interview and System demonstration.
Points equaling 5% of the Bidder’s total score for the above Evaluation Criteria will be added. This will be the Bidder’s final score for purposes of award evaluation.
Points equaling 5% of the Bidder’s total score for the above Evaluation Criteria will be added. This will be the Bidder’s final score for purposes of award evaluation.
Please confirm that both your response and the Bid Form have been uploaded here.
Please confirm that your response has been uploaded here.
Will there be an evaluation committee to review the proposals and score them based on weights and multiple criteria?
Select the information you would like display.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
SamSearch Platform
AI-powered intelligence for the right opportunities, the right leads, and the right time.