SLED Opportunity · TENNESSEE · KNOXVILLE UTILITIES BOARD (KUB)

    Service Express Hitachi Renewal

    Issued by Knoxville Utilities Board (KUB)
    localRFBKnoxville Utilities Board (KUB)Sol. 8634938557
    Closed
    STATUS
    Closed
    due Apr 9, 2026
    PUBLISHED
    Mar 31, 2026
    Posting date
    JURISDICTION
    Knoxville Utilities
    local
    NAICS CODE
    334112
    AI-classified industry

    AI Summary

    KUB seeks authorized resellers for Service Express (Hitachi G200) support renewal including hardware, software, and maintenance for 06/2026-05/2027. Only new factory sealed products with full warranty accepted. Bids due 04/09/2026.

    Opportunity details

    Solicitation No.
    8634938557
    Type / RFx
    RFB
    Status
    Active
    Level
    local
    Published Date
    March 31, 2026
    Due Date
    April 9, 2026
    NAICS Code
    334112AI guide
    Agency
    Knoxville Utilities Board (KUB)

    Description

    Knoxville Utilities Board (KUB) is searching for a vendor who can provide Service Express (Hitachi G200) Support Renewal. This is a renewal with the term dates being as follows: 06/01/2026 - 05/31/2027. KUB is only interested in vendors who are resellers of Service Express, Inc. 3rd party support. KUB will reject all bids that attempt to offer any other 3rd party support. Special procurement requirements for this bid: For all products bid (hardware, software, services & maintenance) the vendor must be an authorized distributor or reseller of the requested product manufacturer. If requested by KUB for the bidder to validate that they are an authorized distributor or reseller of the requested product manufacturer, the bidder will be given 2 days to reply with proof from the manufacturer that they are authorized to distribute or sell the specific product, otherwise their bid will be disqualified. Only New Factory Sealed Equipment with full warranty period from the bid stated manufacturer will be accepted. Failure to provide matching product IDs with the bid request will result in disqualification. If your product ID does not match and you feel this is an error with the bid request, please note your concern in the seller comments and explain the reason for not being able to bid the same product code, model number, part number, etc. No used, refurbished, re-certified, or factory reconditioned products will be accepted unless specifically stated as an exception. Product IDs will be validated on arrival of equipment and must match the bid to avoid disqualification. Service, Assembly & Maintenance Requirements: Due to security concerns and firmware code controls & validation, unless the bid specifically calls out an exception, we will not accept third party maintenance programs, device assembly or services at this time. We will only accept maintenance, assembly and repairs from the original manufacturer or badged employees of the original manufacturer if the work is to be performed onsite. Software Requirements: Vendor must provide the specified software product (part number), license and is an official reseller authorized to sell the product from the manufacturer. The product should be new in original packaging, certified from the manufacturer with full warranty and support. The product should be of the latest software version. The product should be at the highest level of encryption and not impacted by encryption laws or policies of other countries but is intended for resell within the United States of America and matches the encryption levels that the manufacturer produces for resell in the United States of America. All vendors must comply with all other requirements found within the bid information. Failure to be validated by the manufacturer as an authorized reseller in good standing of the product or any evidence of software tampering will disqualify the vendor and void all agreements. If the software media is to be downloaded as the source of installation, the download must originate from verified servers hosted by the software manufacturer and be directly downloaded from the software manufacturer, not from a third party or other hosting services to prevent product contamination. **Solicitation Type**: RFB - Request for Bid (Formal) **Source ID**: PP.CO.USA.2730992.C18193351 **Piggyback Contract**: No **Question Acceptance Deadline**: 04/07/2026 05:00 PM EDT **Questions are submitted online**: Yes **Bid Submission Type**: Electronic or Physical Bid Submission **Solicitation Number**: 4097 **Reference Number**: 0000418807 **Pricing**: Lump sum **Bid Documents List**: | Item Name | Description | Mandatory | Limited to 1 file | |---|---|---|---| | Bid Terms and Conditions | Bid Terms and Conditions | Yes | No | | Quote Sheet | Quote sheet with pricing for each line item | Yes | No | **Line Items**: | No | Description | UOM | Qty | |---|---|---|---| | 1 | HITACHI UNIFIED STORAGE 150 ARRAY (SN: 93040272) Manufacturer Service Express Part # HITACHI HUS150 Brand Preference Brand Name Only | Each | 1 | | 2 | HITACHI HUS 24-SLOT SFF DISK EXPANSION Manufacturer Service Express Part # DF-F850-DBS Brand Preference Brand Name Only | Each | 18 | | 3 | HITACHI 3TB 7.2K DISK SAS-600 3.5IN (HUS) Manufacturer Service Express Part # 3285067-B Brand Preference Brand Name Only | Each | 32 | | 4 | HITACHI HUS 12-SLOT LFF DISK EXPANSION Manufacturer Service Express Part # DF-F850-DBL Brand Preference Brand Name Only | Each | 3 | | 5 | HITACHI 64GB 2X32GB SSD CACHE MEMORY ADATER (VSP) Manufacturer Service Express Part # DKC-F710I-BM64 Brand Preference Brand Name Only | Each | 2 | | 6 | HITACHI VSP G200 STORAGE ARRAY (SN: 450074) Manufacturer Service Express Part # HITACHI VSP 5200 Brand Preference Brand Name Only | Each | 1 | | 7 | HITACHI VSP GX00 24-SLOT DISK EXPANSION Manufacturer Service Express Part # DW-F800-DBS Brand Preference Brand Name Only | Each | 4 | | 8 | HITACHI 1.6TB FLASH DISK SAS-600 2.5IN (VSP) Manufacturer Service Express Part # DKC-F710I-1R6FM Brand Preference Brand Name Only | Each | 17 | | 9 | HITACHI VSP GX00 24-SLOT DISK EXPANSION Manufacturer Service Express Part # DW-F800-DBS Brand Preference Brand Name Only | Each | 2 | | 10 | HITACHI VSP GX00 60-SLOT LFF DISK EXPANSION Manufacturer Service Express Part # DW-F800-DB60 Brand Preference Brand Name Only | Each | 1 | | 11 | HITACHI 64GB 2X32GB SSD CACHE MEMORY ADATER (VSP) Manufacturer Service Express Part # DKC-F710I-BM64 Brand Preference Brand Name Only | Each | 2 | | 12 | HITACHI 1.6TB FLASH DISK SAS-1200 3.5IN (GX00) Manufacturer Service Express Part # DKC-F810I-1R6FM Brand Preference Brand Name Only | Each | 17 | | 13 | HITACHI VSP G200 STORAGE ARRAY (SN: 450226) Manufacturer Service Express Part # HITACHI VSP G200 Brand Preference Brand Name Only | Each | 1 | | 14 | HITACHI VSP GX00 24-SLOT DISK EXPANSION Manufacturer Service Express Part # DW-F800-DBS Brand Preference Brand Name Only | Each | 4 | | 15 | HITACHI VSP GX00 60-SLOT LFF DISK EXPANSION Manufacturer Service Express Part # DW-F800-DB60 Brand Preference Brand Name Only | Each | 1 | | 16 | HITACHI VSP GX00 24-SLOT DISK EXPANSION Manufacturer Service Express Part # DW-F800-DBS Brand Preference Brand Name Only | Each | 2 | | 17 | HITACHI UNIFIED STORAGE 150 ARRAY (SN: 93040432) Manufacturer Service Express Part # HITACHI HUS150 Brand Preference Brand Name Only | Each | 1 | | 18 | HITACHI HUS 24-SLOT SFF DISK EXPANSION Manufacturer Service Express Part # DF-F850-DBS Brand Preference Brand Name Only | Each | 18 | | 19 | HITACHI HUS 12-SLOT LFF DISK EXPANSION Manufacturer Service Express Part # DF-F850-DBL Brand Preference Brand Name Only | Each | 3 | | 20 | HITACHI 3TB 7.2K DISK SAS-600 3.5IN (HUS) Manufacturer Service Express Part # 3285067-B Brand Preference Brand Name Only | Each | 31 | **Questions and Answers**: - Q1 Arrow Right Question: Clarification We checked with Hitachi regarding this. The only serial numbers they currently show as installed are listed below: Description Marketing Name Asset Status Serial Number Solution Serial # Entitlement Start Date Entitlement End Date SANnav MP BASE 3YR 600 PRT NO DIR OEM Brocade Installed FMT00001691 FMT00001691 3/1/2026 2/28/2029 G730,48P,64G SWL SFP,AC,PRTSD INTK, ENT Bundle (Trunking, Extended Fabrics, Fabric Vision, Integrated Routing) Brocade Installed FQG1940V00W FQG1940V00W 10/1/2025 9/30/2028 G730,48P,64G SWL SFP,AC,PRTSD INTK, ENT Bundle (Trunking, Extended Fabrics, Fabric Vision, Integrated Routing) Brocade Installed FQG1911W00L FQG1911W00L 10/1/2025 9/30/2028 G730,48P,64G SWL SFP,AC,PRTSD INTK, ENT Bundle (Trunking, Extended Fabrics, Fabric Vision, Integrated Routing) Brocade Installed FQG1940V00S FQG1940V00S 10/1/2025 9/30/2028 G730,48P,64G SWL SFP,AC,PRTSD INTK, ENT Bundle (Trunking, Extended Fabrics, Fabric Vision, Integrated Routing) Brocade Installed FQG1911W00K FQG1911W00K 10/1/2025 9/30/2028 Everything else does not appear to be supported, and most of it is end-of-service-life (EOSL). The HUS systems, in particular, are quite old. Could you please advise how you would like us to proceed Answer: Answered in Addendum 1 04/02/2026 09:49 AM EDT 04/02/2026 12:11 PM EDT

    Key dates

    1. March 31, 2026Published
    2. April 9, 2026Responses Due

    AI classification tags

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    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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