Services for Seniors Supplemental 2 - Grant Funded

As requested by the Community and Human Services Division (hereinafter, the “Division or Department”), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, “County”) has issued this Request for Proposals (hereinafter, “RFP”) with the intent of obtaining proposals from interested and qualified Proposers in accordance with the terms, conditions and specifications stated herein, in the Solicitation and/or attachments.  The Proposers, at a minimum, must achieve the requirements of the Specifications, Scope of Services or Scope of Work stated herein.  All references to “Proposer” are also referred to as “Consultant,” “Firm,” “Offeror,” “Contractor,” and “Vendor.”

For more than 35 years, Collier County has delivered comprehensive home-based services designed to help seniors and their caregivers maintain independence and remain safely in their homes with dignity. These services are tailored to reduce the need for institutional care and include, but are not limited to, case management, respite care, skilled nursing, personal care assistance, emergency response systems, caregiver support, and essential supplies. Our approach emphasizes individualized planning and coordination to ensure that seniors receive the right level of support to meet their unique needs.

In addition to direct care services, Collier County prioritizes caregiver well-being and continuity of care through education, resources, and ongoing support. By integrating these services into the home environment, we aim to enhance quality of life, promote safety, and preserve the autonomy of older adults for as long as possible. This longstanding commitment reflects our dedication to providing compassionate, cost-effective solutions that strengthen families and the community.

Background

Collier County is a large and diverse geographic area, encompassing communities such as Immokalee, Golden Gate, East Naples, and other regions. It is essential that vendors demonstrate the capacity and experience to provide services throughout the entire county. This includes the ability to serve clients in rural and urban areas and to meet cultural and linguistic needs, such as providing caregivers who speak Spanish, Haitian Creole, and English. Vendors must show evidence of their operational readiness and current ability to deliver services countywide.

The purpose of this solicitation is to secure vendors for the provision of home and community-based services for the following programs funded by the Florida Department of Elder Affairs (DOEA) and administered by the Area Agency on Aging of Southwest Florida (AAASWFL):

Community Care for the Elderly (CCE): The Community Care for the Elderly (CCE) Program provides community-based services organized in a continuum of care to help functionally impaired elders, aged 60 and older, live in the least restrictive yet most cost-effective environment suitable to their needs.  Eligible clients may receive a wide range of goods and services, including adult daycare, chore, companionship, consumable medical supplies, emergency alert response, emergency home repair, home health aide, homemaker, home nursing, personal care, respite, shopping assistance, transportation, and other community-based services.

Alzheimer’s Disease Initiative (ADI):  Florida’s Alzheimer’s Disease Initiative (ADI) provides services to qualified persons, eighteen years or older, to meet the changing needs of individuals and families living with Alzheimer’s disease and similar memory disorders. ADI respite care is available for caregivers to assist with loved ones who have been diagnosed as having probable Alzheimer’s disease or other related memory disorders where mental changes appear and interfere with the activities of daily living. Caregivers of those living with Alzheimer’s disease or related memory disorders can receive training and other ADI support services in addition to respite care. ADI respite services include in-home, adult day care, emergency, and extended care (up to 30 days) for caregivers who serve patients with memory disorders.

Older American Act (OAA):  The Federal Older Americans Act provides assistance in the development of new or improved programs to help older persons by providing supportive services such as adult daycare, caregiver training and support congregate and home delivered meals, homemaker services, information and referral assistance, medical transportation, nutrition education, personal care, and shopping assistance to boost the well-being of elders and help them live independently in their home environment and the community.

Services shall be provided to clients enrolled in either OAA, CCE or ADI, within the geographic area of Collier County. Unless otherwise stated, minimum hours of availability are 6:00 am to 7:00 p.m. Monday thru Sunday, 365 days a year. Respite services and emergency services must be available 24 hours/day, 365 days/year if needed.

Additional definitions, standards, and requirements of these services are included in the Department of Elder Affairs’ Home and Community-Based Services Handbook (DOEA Handbook). https://elderaffairs.org/publications-reports/programs-services-handbook/

Project Details

• Reference ID: 24-8280SS
• Department: Community & Human Services
• Department Head: Kristi Sonntag (Division Director)

Important Dates

• Questions Due: 2026-05-07T21:00:00.000Z

Evaluation Criteria

• Summary —

  As requested by the Community and Human Services Division (hereinafter, the “Division or Department”), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, “County”) has issued this Request for Proposals (hereinafter, “RFP”) with the intent of obtaining proposals from interested and qualified Proposers in accordance with the terms, conditions and specifications stated herein, in the Solicitation and/or attachments.  The Proposers, at a minimum, must achieve the requirements of the Specifications, Scope of Services or Scope of Work stated herein.  All references to “Proposer” are also referred to as “Consultant,” “Firm,” “Offeror,” “Contractor,” and “Vendor.”

  For more than 35 years, Collier County has delivered comprehensive home-based services designed to help seniors and their caregivers maintain independence and remain safely in their homes with dignity. These services are tailored to reduce the need for institutional care and include, but are not limited to, case management, respite care, skilled nursing, personal care assistance, emergency response systems, caregiver support, and essential supplies. Our approach emphasizes individualized planning and coordination to ensure that seniors receive the right level of support to meet their unique needs.

  In addition to direct care services, Collier County prioritizes caregiver well-being and continuity of care through education, resources, and ongoing support. By integrating these services into the home environment, we aim to enhance quality of life, promote safety, and preserve the autonomy of older adults for as long as possible. This longstanding commitment reflects our dedication to providing compassionate, cost-effective solutions that strengthen families and the community.

• Important Instructions for Electronic Submittals —

  The County of Collier, FL is accepting electronic bid submissions. Bidders shall create a FREE account with OpenGov Procurement by signing up at https://procurement.opengov.com/signup. Once you have completed account registration, browse back to this page, click on "Draft Response", and follow the instructions to submit the electronic bid.

• Timeline —

  Release Project Date:	April 15, 2026
  Question Submission Deadline:	May 7, 2026, 5:00pm
  Proposal Submission Deadline:	May 14, 2026, 3:00pm

• Scope of Work or Project Details —

  Please see the Attachments section for specifications and attachments.

• Project Contact —

  Valeska Escobar

  Procurement Strategist III

  3295 Tamiami Trail East, Bldg. C-2

  Naples, FL 34112

  Email: valeska.escobar@collier.gov

  Phone: (239) 252-2220

• Procurement Contact —

  Valeska Escobar

  Procurement Strategist III

  3295 Tamiami Trail East, Bldg. C-2

  Naples, FL 34112

  Email: valeska.escobar@collier.gov

  Phone: (239) 252-2220

Submission Requirements

• Separate Cost Proposal (required) —

  Confirm that your fee proposal is not attached in your Proposal and is attached separately here.

• I certify that I have read, understood and agree to the terms in this solicitation, and that I am authorized to submit this response on behalf of my company. (required)
• ALL DOCUMENTS REQUIRING EXECUTION SHOULD BE EITHER BY WET SIGNATURES OR VERIFIABLE ELECTRONIC SIGNATURES. FAILURE TO PROVIDE THE APPLICABLE DOCUMENTS MAY DEEM YOU NON-RESPONSIVE/NON-RESPONSIBLE.
• Request for Proposal Instructions Grant Funded Form (required) —

  Request for Proposal Instructions have been acknowledged and accepted. 

• Collier County Purchase Order Terms and Conditions (required) —

  Collier County Purchase Order Terms and Conditions have been acknowledged and accepted.

• Insurance Requirements (required) —

  Vendor Acknowledges Insurance Requirement and is prepared to produce the required insurance certificate(s) within five (5) days of the County's issuance of a Notice of Recommended Award.

• Proposal Submittal (required) —

  Please submit a proposal per Evaluation Criteria outlined in Solicitation.

• Collier County Required Forms
• Vendor Declaration Statement (Form 1) (required)
• Conflict of Interest Certification (Form 2) (required)
• Immigration Law Certification (Form 3) (required)
• E-Verify - Memorandum of Understanding (required)
• Proof of Status from Division of Corporations - Florida Department of State (SunBiz) (required) —

  http://dos.myflorida.com/sunbiz/ should be attached with your submittal.

• Reference Questionnaire (Form 4) if applicable
• Grant Provisions and Assurances Package (Form 5) (required)
• W-9 Form (required)
• Signed Addendums (If Applicable)
• Miscellaneous Documents
• Pricing (required) —
  • Choose Option 1 when you have set line items, for example:
    • This is a quote for goods or commodities.
    • This is a public works bid, with a pricing table that can be uploaded into OpenGov Procurement from an Excel spreadsheet.
    • Seeking services for hourly rate schedules.
  • Choose Option 2 when you need vendors to provide you with the line items. 
• Evaluation Committee? (required) —

  Will there be an evaluation committee to review the proposals and score them based on weights and multiple criteria?

• Procurement and/or Project Contact —

  Select the information you would like display.