Active SLED Opportunity · CALIFORNIA · COUNTY OF SAN MATEO

    Sheriff's Office Website Hosting Services and Maintenance Support - RFP

    Issued by County of San Mateo
    countyRFPCounty of San MateoSol. 241319
    Open · 24d remaining
    DAYS TO CLOSE
    24
    due May 18, 2026
    PUBLISHED
    Apr 20, 2026
    Posting date
    JURISDICTION
    County of
    county
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    San Mateo County Sheriff's Office requests proposals for website hosting, maintenance, and technical support services for a 3-year contract. The work includes content management, security updates, and hosting across multiple platforms. Preference is given to local and small businesses. Proposals due by May 18, 2026.

    Opportunity details

    Solicitation No.
    241319
    Type / RFx
    RFP
    Status
    open
    Level
    county
    Published Date
    April 20, 2026
    Due Date
    May 18, 2026
    NAICS Code
    541512AI guide
    Agency
    County of San Mateo

    Description

    The San Mateo County Sheriff's Office provides contracted policing services for all unincorporated areas of San Mateo County, California, and the contracted cities/towns of Half Moon Bay, Millbrae, San Carlos, Portola Valley, and Woodside, as well as the Transit Police Bureau. The Sheriff's Office also operates the County’s two adult correctional facilities.

    The Sheriff's Office website (https://www.smcsheriff.com/) serves as a resource hub for the community. The information listed on the website is critical to supporting office-wide operations and ensuring accessibility, transparency, and timely communication for business owners, community members and visitors. The website ties together a complex web of content, programs, services and public safety resources with the desired outcome of delivering a unified digital experience for the communities we serve.

    The Sheriff's Office website, built on Drupal, requires ongoing content management, security maintenance and regular updates. The existing contract is set to expire, and the Sheriff's Office is preparing to issue a Request for Proposals to maintain, enhance and improve the current website.

    The selected vendor will provide technical assistance for routine content updates, investigate and provide solutions to potential issues affecting the performance of the sites, broken links, update security patches, core module updates, provide information regarding the site structure, database, etc. The contract also includes charges for hosting the “smc-inmatelocator.org” website. The contract will be for a 36-month/three (3) year term, subject to satisfactory performance and availability of funding.

    Background

    The San Mateo County Sheriff’s Office seeks qualified vendors to provide website design, development, hosting, and ongoing technical support services across multiple platforms, including Amazon Web Services (AWS), Wix, and WordPress.

    The intent is to establish one contract to ensure professional, secure, and reliable web presence management across all supported platforms.

    Project Details

    • Reference ID: 2026-RFP-00380
    • Department: Sheriff's Office
    • Department Head: Kenneth Binder (Sheriff Elective)

    Important Dates

    • Questions Due: 2026-04-27T19:00:00.000Z
    • Answers Posted By: 2026-05-04T19:00:00.000Z

    Evaluation Criteria

    • Project Approach (30 pts)
    • Firm Qualifications (25 pts)
    • Team Qualifications (20 pts)
    • Price (25 pts)
    • Preferential Points (10 pts)

      Where price is not the sole evaluation factor for a solicitation (e.g., in the case of a "best-value" solicitation), five percent (5%) of the total evaluation points awardable will be added to the proposal score for each Local Business or Local Non-Profit score for evaluation purposes. In the event of a tie between a Local Business or Local Non-Profit and another bidder, the Local Business or Non-Profit shall be awarded the Contract, assuming agreement on other contract terms.

      An additional three percent (3%) preference shall be given to a Local Business or Local Non-profit (for a total of eight percent (8%) of total points awardable) if the proposer is a Small Business or Small Non-Profit, or an additional 5 percent preference (for a total of ten percent (10%) of total points awardable) if the proposer is a Micro Business or Micro Non-Profit.

    Submission Requirements

    • Minimum Qualifications
    • Has Proposer has been providing similar services for a minimum of four (4) years within the last seven (7) years? (required)
    • Account manager has a minimum of two (2) years of experience within the last five (5) years in providing account services? (required)
    • Please confirm your firm is registered with System for Award Management (SAM) (required)

      SAM.gov

    • What is the registered Business Name and Unique Entity ID (UEI) No.? (required)
      • UEI number can be obtained by registering your business through SAM.GOV
      • Should you be in the process of obtaining your UEI number, please enter the digits ‘123’ temporarily for your response below in order to proceed with proposal. This temporary number should be replaced with the correct registration number for submission of the proposal.
    • Procurement Preference for Local Businesses and Local Non-Profits
    • Is the Proposer a "Local Business"?

      As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code, a “Local Business” means any for-profit business which has its principal place of business, or is headquartered, in San Mateo County. If this designation applies to the proposer, a self-attestation form must be completed and provided with this response. 

      Please download the below documents, complete, and upload. If this designation is not applicable, please leave blank. 

    • Is the Proposer a Non-Profit? (required)

      A Non-Profit is defined as a tax-exempt public charity organization (within the meaning of section 501(c)(3) of the Internal Revenue Code) that is formed for purposes other than making a profit, is exempt from paying federal income taxes on the income generated for their exempt purposes. 

    • Is the Proposer a "Local Non-Profit"

      As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code, a “Local Non-Profit" means a tax-exempt public charity organization (within the meaning of section 501(c)(3) of the Internal Revenue Code) that is formed for purposes other than making a profit, is exempt from paying federal income taxes on the income generated for their exempt purposes, and has its principal place of business, or is headquartered, in San Mateo County. If this designation applies to the proposer, a self-attestation form must be completed and provided with this response. 

      Please download the below documents, complete, and upload. If this designation is not applicable, please leave blank.

    • Is the Proposer a Local "Small" or "Micro" Business?

      As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code:

      “Small Business” means any business which holds a Small Business Certification awarded by the California Office of Small Business and Disabled Veteran Business Enterprise Services (OSDS).

      “Micro Business” means any Small Business certified by the OSDS which is automatically designated by the OSDS as a Micro Business due to gross annual receipts falling below the OSDS-designated dollar amount.

      If the above designations apply, please provide the OSDS provided Certification ID. 

      If this designation is not applicable, please leave blank. 

    • Is the Proposer a Local "Small" or "Micro" Non-Profit?

      As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code:

      “Small Non-Profit" means a Local Non-Profit with an annual revenue of $1,000,000 to $2,500,000 according to its most recently filed IRS Form 990.

      “Micro Non-Profit" means a Local Non-Profit with an annual revenue of less than $1,000,000, according to its most recently filed IRS Form 990.

      If the above designations apply, please provide your latest filed IRS form 990. A filing from the last two calendar years is acceptable. 

      If this designation is not applicable, please leave blank. 

    • Technical Proposal
    • Introduction and Executive Summary (required)

      Submit a letter of introduction and executive summary of the proposal.  The letter must contain:

      • Name, title and contact information (email, phone, and address) for representative of proposer that is responsible for communication related to this RFP.
      • Name, title, contact information, and signature of person authorized to obligate firm to perform the commitment contained in the proposal.

      Submission of the letter will constitute a representation by proposer that it is willing and able to perform the commitments contained in the proposal and has not violated the terms of this RFP.

    • Statement of Minimum Qualifications (required)

      Describe how the proposer meets the minimum qualifications as set forth in Minimum Qualifications of this RFP.

      Submission of the Minimum Qualifications checklist is not a substitute for providing a detailed written response.

    • Project Approach (required)

      This section should correlate to the Scope of Work .  Proposer should give a short summary describing how it will perform the relevant work

    • Scope of Work tasks/milestones (required)

      Describe your proposed approach to tasks/milestones

    • Proposed schedule (required)

      Attach proposed schedule reference ability to complete the project within the County's required time frame

    • Innovations (required)

      Refence any notable innovations or improvements that you expect to provide (with respect to, for example, efficiency, technology, sustainability) 

    • Performance Measures (required)

      Describe a plan for achieving performance measures 

    • Firm Qualifications (required)

      Attach information regarding background and qualifications, including the following:

      • A brief description of the proposer.
      • A description of not more than three (3) projects similar in size and scope conducted by the proposer, including the client, reference and telephone numbers, primary staff members involved, budget, schedule, and project summary.  Descriptions should be limited to one (1) page for each project.
      • If subcontractors are anticipated, identify them (if known) and provide information on how they will be used.
    • Team Qualifications (required)

      Provide a chart identifying:

          • Project team and reporting structure
          • Lead project manager
          • Role each person will play in the project

      Provide a brief description of the experience and qualifications of the project team members, including short resumes if desired.

      Written assurance that the key individuals listed and identified will be performing the work and will not be substituted or reassigned without the County’s prior approval

    • References (required)

      Provide Three (3) references for each of the following, including the name, address, and telephone number of recent clients (preferably other public agencies):

    • Fee Proposal (required)

      The Fee Proposal should be submitted as a separate PDF file from the Technical Proposals detailed in Required Documents.

      The County reserves the right to accept other than the lowest priced offer and to reject any proposals that are not responsive to this request.

    • Agreement term (years) (required)

      Update below if needed.

    • Is there an extension to this agreement? (required)

      Is there an extension to this agreement?

    • Extension (required)

      Modify the extension information below, if needed

    • Will there be a Pre-Proposal Meeting and/or a Site Visit? (required)
    • Include the information that will be covered in the site visit. (required)
    • Require vendors to provide References? (required)
    • References (required)

      How many references are required by the vendor? (Number)

    • Use Electronic Line Item Pricing? (required)
    • Allow vendors to submit Confidential Information? (required)

      In rare circumstances where there is an expectation that proposers will need to submit trade secrets or other confidential information in order to respond to an RFP. 

    • Sample Agreement (required)

    Key dates

    1. April 20, 2026Published
    2. May 18, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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