SLED Opportunity · MARYLAND · MARYLAND
AI Summary
Maryland Insurance Administration seeks consulting services to implement and integrate the Box Document Management System with Salesforce for their Insurance Tracking System, enhancing case and workflow management.
The MIA is seeking a contractor who can implement the Box Document Management System (DMS) in ITS, so that it seamlessly integrates with Salesforce, as more fully described in Section B of this Statement of Work. The MIA is rolling out a Salesforce-based Insurance Tracking System (ITS) which will serve external and internal customers. ITS, when fully implemented, will have robust complaint/case management, workflow management and document management capabilities for both internal and external customers. The ITS requires a document management system to make it fully functional, and the MIA has opted to utilize the Box Document Management System (DMS). Box DMS is a proprietary product and may only be implemented by the manufacturer.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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