Active SLED Opportunity · NEW MEXICO · CITY OF GALLUP

    Sole Source - Selectron Technologies

    Issued by City of Gallup
    citySource SoughtCity of GallupSol. 255176
    Open · 23d remaining
    DAYS TO CLOSE
    23
    due May 16, 2026
    PUBLISHED
    Apr 16, 2026
    Posting date
    JURISDICTION
    City of
    city
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    City of Gallup seeks sole source procurement for support and maintenance of Selectron Technologies' proprietary IVR and web management services. This is a non-competitive contract due to unique software integration with existing systems, with an anticipated cost of $24,000 for up to one year.

    Opportunity details

    Solicitation No.
    255176
    Type / RFx
    Source Sought
    Status
    open
    Level
    city
    Published Date
    April 16, 2026
    Due Date
    May 16, 2026
    NAICS Code
    541512AI guide
    Jurisdiction
    City of Gallup
    Agency
    City of Gallup

    Description

    THIS IS NOT A COMPETITIVE BID

    The proposed contract action is for products or services for which the City of Gallup intends to negotiate and award with only one source under the authority of the City of Gallup Procurement Code Ordinance Section 1-9-17 Sole Source Procurement. Any responses received as a result of this Notice of Intent shall be considered solely for the purpose of determining whether to conduct a competitive procurement in the future. Responses will not be considered as proposals, bids, or quotes.

    The Procurement Services Division has received a request to make the following sole-source procurement:

    Requesting Department/Office: Customer Care

    Product and/or services to be purchased:  Support and maintenance for Selectron Annual Management Services for IVR and Web, and Annual Call Fee

    Prospective Vendor/Contractor Information Name:  Selectron Technologies, Inc.

    Prospective Vendor/Contractor Address:  13535 SW 72nd Ave, Ste 200, Portland, OR 97223

    Prospective Vendor/Contractor Contact Name, Telephone Number, Email Address:  Sara Engel, sengel@Selectron.com

    Anticipated Cost:  $24,000.00

    Term:  Term

    Note: Term may not exceed one (1) year

    Project Details

    • Reference ID: SSP-2604
    • Department: Customer Care
    • Department Head: Clarice Fernando (Customer Service Manager)

    Evaluation Criteria

    • Sole Source Procurement

      A sole source determination is not effective until the sole source request for determination has been posted for thirty (30) calendar days without challenge, and subsequently approved in writing by the the Certified Procurement Officer.  The foregoing requirement is regardless of whether the sole source request for determination has been signed by the Agency and/or the Contractor.

       

      Contact Information:

      Name of Agency:  City of Gallup  

      Agency Chief Procurement Officer:  Frances Rodriguez  

      Telephone Number: 505-863-1334

      Email: frodriguez@gallupnm.gov

       

      Selectron Technologies, Inc.

      13535 SW 72nd Ave, Ste 200, Portland, OR 97223

      Sara Engel, sengel@Selectron.com

      Amount before tax: $22,500.00

      Estimated tax amount: 1,096.88

       

      Support and maintenance for Selectron Relay Interactive Voice Response (IVR): Selectron Technologies, Inc. is the only Sungard Public Sector provider for IVR that has an interface to the Sungard Sector NaviLine software that the City of Gallup currently utilizes.

       

      No criteria or specs developed; is annual maintenance for proprietary software that the City of Gallup implemented for all functions as listed above.

       

      The company has affirmed that they have and hold proprietary rights of product or services; that company possesses, owns or holds exclusive right to product or service.

       

      Price is fair and reasonable as it is consistent with initial years and consecutive years hereafter. Pricing was not negotiated as is fair open market value.

       

      This support and maintenance is necessary and cannot be purchased through any other provider as maintenance is unique and proprietary to the software the City is currently using.

       

      This support and maintenance is necessary and cannot be purchased through any other provider as maintenance is unique and proprietary to the software the City is currently using.

       

      Not applicable, no other provider can provide for proprietary software.

       

      BASED ON THE ABOVE FACTS, THE PURCHASING OFFICE HAS MADE THE DETERMINTION THAT THE JUSTIFICATION FOR THE SOLE SOURCE PROCUREMENT IS IN ACCORDANCE WITH SECTION 13-1-126 NMSA 1978 AND WILL BE POSTED FOR A 30-DAY PERIOD PRIOR TO AWARD AND PURCHASE.

    Submission Requirements

    • Sole Source - Vendor Response (required)

      If your firm feels it can provide this type of goods/service, please explain in this field.

    • Sole Source - File Upload (required)

      Upload any and all documentation that firm demonstrates it can provide this type of goods/service.

      Example:  Quotes, Literature, Specs, Qualification Statement, etc...

    • Sole Source - Requesting Department/Office (required)

      Enter Requesting Department/Office

    • Sole Source - Product and/or services to be purchased (required)

      Enter Product and/or Services to be purchased

      Enter Brief Description

    • Sole Source - Anticipated Cost (required)

      Enter in Anticipated Cost 

      Example:  $2,000.00

    • Sole Source - Term (required)

      Term or one-time purchase:

      Note: Term may not exceed one (1) year.

    • Sole Source - Prospective Vendor/Contractor Information Name (required)

      Name of prospective Vendor/Contractor:

    • Sole Source - Prospective Vendor/Contractor Address (required)

      Address of prospective Vendor/Contractor:

    • Sole Source - Prospective Vendor/Contractor Contact Name, Telephone Number and Email Address (required)

      Contact Name, Telephone Number and Email Address:

    • Sole Source - Prospective Vendor/Contractor Amount of Contract Before Tax (required)

      Amount of prospective contract before tax:

    • Sole Source - Prospective Vendor/Contractor Estimated Tax Amount (required)

      Estimated tax amount (tax is subject to change):

    • Sole Source - Purpose/Description (required)

      Agency is required to state purpose/need of purchase and  thoroughly list the services (scope of work), construction or items of tangible personal property of the prospective contract. 

    • Sole Source - Explanation of the Criteria (required)

      Provide a detailed explanation of the criteria developed and specified by the agency as necessary to perform and/or fulfill the contract and upon which the department reviewed available sources.  (Do not use “technical jargon;” use plain English.  Do not tailor the criteria simply to exclude other contractors if it is not rationally related to the purpose of the contract.)

    • Sole Source - Detailed Justification (required)

      Provide a detailed, sufficient explanation of the reasons, qualifications, proprietary rights or unique capabilities of the prospective contractor that makes the prospective contractor the one source capable of providing the required professional service, service, construction or item(s) of tangible personal property.  (Please do not state the source is the “best” source or the “least costly” source.  Those factors do not justify a “sole source.”)

    • Sole Source - Reason (required)

      Other reason, please explain in full. 

    • Sole Source - Price Negotiations (required)

      Explain why the price is considered fair and reasonable?  Was price negotiated?  If not, is there room and time for negotiation?  

    • Sole Source - Uniqueness (required)

      Provide a detailed, sufficient explanation of how the professional service, service, construction or item(s) of tangible personal property is/are unique and how this uniqueness is substantially related to the intended purpose of the contract.

    • Sole Source - Dissimilarities (required)

      Explain why other similar professional services, services, construction or item(s) of tangible personal property cannot meet the intended purpose of the contract.

    • Sole Source - Due Diligence (required)

      Provide a narrative description of the agency’s due diligence in determining the basis for the procurement, including procedures used by the agency to conduct a review of available sources such as researching trade publications, industry newsletters and the internet;; contacting similar service providers; and reviewing other eligible Price Agreements.  Include a list of businesses contacted (do not state that no other businesses were contacted), date of contact, method of contact (telephone, mail, e-mail, other), and documentation demonstrating an explanation of why those businesses could not or would not, under any circumstances, perform the contract; or an explanation of why the agency has determined that no businesses other than the prospective contractor can perform the contract.

    Key dates

    1. April 16, 2026Published
    2. May 16, 2026Responses Due

    AI classification tags

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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