SLED Opportunity · NORTH CAROLINA · NORTH CAROLINA
AI Summary
City of Raleigh seeks services to deploy in-cab refuse truck camera technology with AI features for service verification, contamination detection, and integration with municipal systems to improve operational efficiency and customer service.
City of Raleigh Solid Waste Services (SWS) seeks to improve operational efficiency, regulatory compliance, customer service, and cost savings by deploying simple, reliable, and field-ready technologies into the cab of its fleet vehicles. This initiative will enhance the operator experience, increase supervisory visibility, and streamline service verification and reporting through digital systems. The system’s purpose is to enhance safety, service verification, operational efficiency, customer service, and data-driven decision-making, while providing an open, future-proof architecture. The system(s) must integrate seamlessly with existing City systems while maintaining ease of use and reliability in field conditions. Below are the services that are being requested: 1. Implementation of automated photo- and/or sensor-based positive service verification across all weekly residential routes. 2. Introduction of AI-assisted features, sensors, and seamless integrations for contamination detection, cart verification, and improved customer service. 3. Integration of services with existing CRM, GIS, and work order management systems while complying with municipal standards
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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