Transit Emergency Operations Plan

The City of Turlock (hereinafter referred to as the “City”) is requesting Proposals for qualified firms to provide the development of a Transit Emergency Operations Plan (Transit EOP) for the Transit Division (“Turlock Transit”). The Transit EOP will establish clear operational procedures, coordination protocols, and training frameworks for Turlock Transit personnel (agency and contractor) to respond effectively during emergencies. The Transit EOP must align with the Citywide EOP, conform to the National Incident Management System (NIMS), Incident Command System (ICS), and Standardized Emergency Management System (SEMS) principles; defines response roles and thresholds, and incorporate comprehensive staff training and exercises. The Transit EOP will strengthen local readiness and improve coordination with City departments during emergency activations.

Background

In the heart of California’s Central Valley, Turlock is the second largest city in Stanislaus County located 100 miles south of Sacramento, CA covering an area just over 16 square miles with a population of over 73,000. Turlock is a General Law City that operates under the Council/Manager form of government.

The City’s Municipal Services Department, Transit Division, oversees the provision of transit services (“Turlock Transit”). Turlock Transit provides fixed route and paratransit services to residents of Turlock, as well as a general public demand-response service (“On-Demand”) to residents of Turlock and Denair. All fixed route services originate and terminate at the Roger K. Fall Transit Center (“Transit Center”). Both agency and contracted transit staff operate primarily at the Transit Center, with some operations also occurring at the City’s Corporation Yard. The Transit Center also serves as the primary transfer point for regional bus services provided by the Stanislaus Regional Transit Authority (StanRTA) and the Transit Joint Powers Authority for Merced County (TJPAMC).

Project Details

• Reference ID: 2026-RFP-015
• Department: Municipal Services-Transit
• Department Head: Chis Fisher (Director)

Important Dates

• Questions Due: 2026-05-14T22:00:00.000Z

Evaluation Criteria

• Technical Understanding and Approach (30 pts) —

  Reflects a clear understanding of both transit operations and emergency management concepts (ICS/NIMS). Reflects a clear understanding of project goals and has a realistic, effective strategy for delivering all required elements.

• Experience and Qualifications of Key Personnel (25 pts) —

  Include experience of key personnel with hands-on experience with emergency planning and exercises within public transit or the public transportation sector.

• Price Proposal (20 pts)
• Training & Exercise Design Approach (15 pts) —

  Demonstration of the ability to design and deliver meaningful, scenario-based training and exercises that effectively put into practice plan elements.

• References (10 pts) —

  References from successful projects with other public agencies, with similar size and structure, where actionable, field-usable emergency operations plans were developed and implemented.

Submission Requirements

• Vendor's Proposal (required) —

  Upload a copy of your proposal here.

• Qualifications and Experience (required) —

  Upload a document with the following information here:

  • Provide a brief history of your business entity and project team.
  • Identify legal form, ownership, and senior officials of company. Identify the name and email of the main contact, including phone number, e-mail address, and the website address (if applicable).
  • Include Unique Entity Identifier (SAM.GOV)
  • If proposing a sub-consultant - describe the division of responsibilities between participating parties, and offices (location) that would be the primary participants.
  • Describe professional experience and number of employees (licensed professionals, technical support) on the proposed project team.
• Methodology Section (required) —

  Upload a document with the following information here:

  Provide a detailed description of the approach and methodology to be used to accomplish the Scope of Work of this RFP. The Methodology Section should include:

  1. An implementation plan that describes in detail  the methods, including controls by which your firm or entity manages projects of the type sought by this RFP.
  2. Detailed description of efforts your firm or entity will undertake to achieve client satisfaction and to satisfy the requirements of the "Scope of Work" section.
  3. Detailed description of specific tasks you will require from City staff. Explain what the respective roles of City staff and your staff would be to complete the tasks specified in the Scope of Work.
  4. Proposers are encouraged to provide additional innovative and/or creative approaches for providing the service that will maximize time and cost-effective operations or increased performance capabilities. In addition, the City will consider proposals that offer alternative service delivery means and methods for services desired.
• Staffing (required) —

  Upload a document with the following information here:

  Provide a list and resumes of individual(s) who will be working on this project, their relevant experience, and indicate the functions that each will perform and anticipated hours of service of each individual.

• Similar Projects (required) —

  Upload a document with the following information here:

  Provide a list of at least three (3) municipal/public agency references for similar services provided by your firm. The City reserves the right to contact any of the organizations or individuals listed. Information provided should include:

  • Client Name
  • Project Description
  • Project start and end dates
  • Client project manager name, telephone number, and e-mail address
• Fee Proposal (required) —

  Upload your separate fee proposal here.

• Qualified Local Vendor Information (required) —

  Please enter the following information:

  • Name of Vendor
  • Contact Person(s)
  • Address
  • Phone Number
  • Fax Number
  • Email Address
  • City of Turlock Business License No. (if applicable)

  If not a local vendor, please enter N/A.

• Conflict of Interest Statement (required) —

  By entering your name and title below, I hereby certify and affirm that with respect to the procurement of Transit Emergency Operations Plan:

  1. Neither the respondent nor any of its owners, officers, directors, employees, or agents has any personal, financial, or organizational interest that would conflict, or appear to conflict, with the fair and impartial execution of responsibilities in connection with this procurement.
  2. The respondent has not offered, given, or promised anything of value—such as gifts, favors, or financial incentives—to any City official, employee, or representative involved in the procurement process.
  3. The respondent has not been involved in drafting, evaluating, or developing specifications, requirements, or other procurement-related documents for this solicitation in a manner that would provide an unfair competitive advantage.
  4. If any actual or potential conflict of interest exists, the respondent has fully disclosed such conflicts in an attached statement, including steps taken to mitigate any potential bias or undue influence.

  If any conflict of interest arises at any stage before or after the award of the contract, the respondent will notify the City in writing.

• Please fill in your DIR number: (required)
• City of Turlock Business License Number (required) —

  Please provide your City of Turlock business license number. 

  If you do not have a City of Turlock business license number at the time of submittal, please enter "Do not have at this time" in the box below.

• Contractor License Number (required) —

  Please enter your contractor license number here.

• SAM.gov (required) —

  Please provide your Unique Entity Identifier.  If you do not have one at time of submittal, please enter “Do not have at this time" in the box below.

• Do you acknowledge and accept the terms of the sample agreement? (required) —

  The successful bidder will be required to enter into an Agreement with the City. Please be advised the following provisions of the City’s Agreement are non-negotiable:

  • Indemnification
  • All insurance terms
  • Termination
  • Ownership/Use of Contract Materials and Products
  • Disputes
  • Governing Law

  Failure to agree to these terms may result in disqualification and commencement of negotiations with an alternate vendor.

  If you agree with the terms of this sample agreement, please confirm by checking the box below.

• Pricing. (required) —
  • Choose Option 1 when you have set line items, for example:
    • This is a quote for goods or commodities.
    • This is a public works bid, with a pricing table that can be uploaded into OpenGov Procurement from an Excel spreadsheet.
    • Seeking services for hourly rate schedules.
  • Choose Option 2 when you need vendors to provide you with the line items.
• References (required) —

  What is the minimum number of references you would like to receive from vendors, for projects of similar services provided in the past?

  Refer to the default answer for formatting

• Agreement Type (required)
• Will Federal Funds be used for this project? (required)
• Federal Requirements - Equipment purchase amount requiring City approval (required) —

  Enter the exceeding dollar amount for any equipment purchase that requires City approval.

  Example: $1,000.00

• Specific Activities - Equipment purchase amount requiring City approval (required) —

  Enter the exceeding dollar amount for any equipment purchase during the award period that requires City approval.

  Example: $1,000.00

• Is the Qualified Local Vendor (QLV) 5% preference applicable to this RFP? (required)
• Do the goods and services requested in this solicitation qualify as Organic Materials and are they subject to the reporting requirement outlined in SB 1383? (required)
• Is this subject to Prevailing Wage? (required)
• Will Contractor's License(s) be required? (required)