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    SLED Opportunity · TEXAS · CITY OF NORTH RICHLAND HILLS

    WEB CHATBOT AND VOICE AI SYSTEM

    Issued by City of North Richland Hills
    cityRFPCity of North Richland HillsSol. 210671
    Closed
    STATUS
    Closed
    due Apr 9, 2026
    PUBLISHED
    —
    Posting date
    JURISDICTION
    City of
    city
    NAICS CODE
    541512
    AI-classified industry

    AI Summary

    The City of North Richland Hills seeks a qualified firm to implement an AI-powered web chatbot and telephone voice AI system for 24/7 constituent engagement and automated assistance.

    Opportunity details

    Solicitation No.
    210671
    Type / RFx
    RFP
    Status
    Active
    Level
    city
    Published Date
    —
    Due Date
    April 9, 2026
    NAICS Code
    541512AI guide
    Jurisdiction
    City of North Richland Hills
    State
    Texas
    Agency
    City of North Richland Hills

    Description

    The City of North Richland Hills (NRH) seeks to hire a qualified firm to partner with us in implementing an integrated AI-Powered Constituent Engagement Platform. This project involves the deployment of a Web Chatbot and a Telephone Voice AI system designed to handle heavy call volumes and provide 24/7 automated assistance.

    Key dates

    1. April 9, 2026Responses Due

    AI classification tags

    artificial intelligence systemsweb chatbotvoice ai systemconstituent engagement platformautomated customer servicetelephone voice systemcall center technology

    Frequently asked questions

    SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.

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