SLED Opportunity · ARIZONA · PINAL COUNTY EDUCATION SERVICE AGENCY
AI Summary
RFP for a web content management system and/or mass notification system for 1GPA Cooperative Members, led by Paradise Valley Unified School District. Contract starts July 1, 2026, with one-year term and four extensions. Includes detailed evaluation criteria and submission requirements.
1GPA is a non-profit national governmental purchasing cooperative that enables members nationwide to use existing contracts for procuring goods and services. If you are a vendor looking to offer your products and services to our extensive network of members locally and across the U.S., respond to this solicitation for an opportunity. This allows our members to efficiently and cost-effectively purchase from local and national vendors.
This Request for Proposal (RFP) aims to establish a contract with highly qualified contractor(s) that provide a web content management system and/or a mass notification system as outlined in this solicitation for 1GPA Cooperative Members (Members) as needed. The initial term of this cooperative contract will be for one (1) year with the potential of four (4) one-year extensions.
1GPA allows public agencies to use existing contracts to purchase the goods and services they need from local and national vendors. Eligible members include school districts, charter schools, universities, colleges, cities, towns, municipalities, counties, states, local governments, the federal government, Native American communities, fire districts, and any other political subdivision.
All of our contracts are approved and awarded by means of 1GPA’s lead governmental agency. A Lead Agency is a well-established and well-respected government entity that facilitates the competitive bidding process by being a part of the process from start to finish. We issue, evaluate, and award our contracts in a collaborative effort. The Lead Agency contributes its expertise pertaining to the solicitation process to ensure compliance with applicable laws, regulations, and policies. The Lead Agency also provides Board/Council Approval for the award of contracts resulting from each solicitation.
Paradise Valley Unified School District is the lead agency for this procurement.
The contract established as a result of this solicitation will begin July 1, 2026 and will replace Contract 21-11PV for Web Content and/or Mass Notification System upon its expiration.
Overall competitiveness, transparency, completeness, and reasonableness across all proposed categories. Clarity of the pricing methodology, the disclosure of all fees and pass-through costs, and the alignment with the scope of products and services.
Demonstrated understanding of the scope and work required and the ability of the Contractor to deliver comprehensive solutions and services including overall system design, features and functionality, technology architecture, and security controls offered.
Experience, expertise and qualifications of the firm and key personnel in providing required systems and services. Previous experience with similar or like services as outlined in this RFP is also considered.
The implementation methodology, approach to project management, training, and ongoing technical and customer support will be considered.
Understanding of cooperative purchasing, approach to timely and accurate usage reporting, ensuring staff understanding of the contract and promoting awareness of contract benefits to current and potential Members.
Overall responsiveness of the proposal and providing the required information at time of RFP submittal. The ability of the firm to accept the terms and conditions of this solicitation that will become the governing document of this contract will be considered.
Confirm your firm's full understanding of the instructions, terms, conditions and scope of work detailed within the RFP and the ability of the firm to comply with all terms, requirements and conditions of the resultant contract.
Provide the name, title, email address, and phone number of the person 1GPA should contact with questions regarding your firm's proposal.
Indicate whether your firm offers a web content management system, mass notification system, or both. Offerors are not required to propose both solutions.
Please confirm your firm is submitting a proposal for a Web Content Management System (WCMS).
Upload in detail the overall scope, capabilities, and benefits of the proposed web content management system. Address the features and functionalities as outlined in Paragraph 1, Scope of Work (pages 4-5). You may provide a link to a demo or sandbox environment in addition to providing your system’s offerings.
Please confirm your firm is submitting a proposal for a Mass Notification System (MNS).
Upload in detail the overall scope, capabilities, and benefits of the proposed mass notification system. Address the features and functionalities as outlined in Paragraph 2, Scope of Work (page 5). You may provide a link to a demo or sandbox environment in addition to providing your system’s offerings.
Upload a description of the hosting environment for the proposed solution(s), including the hosting model and how system availability, performance, redundancy, and scalability are supported.
Upload detailed information on the technical architecture and security controls in place, including any applicable industry certifications.
Describe accessibility compliance capabilities, including any validation tools and testing processes.
Describe any optional conversational tools or automated user support features (e.g., chatbots, virtual assistants).
Upload information on any additional communication and engagement tools (e.g., mobile applications, social media publishing tools, survey tools) that integrate with the proposed solution(s), if applicable.
Confirm your ability to deliver a Member-specific product demonstration in a test environment, upon request.
Identify any system limitations, required add-ons, or third-party tools that may affect system functionality.
Describe the process for securely transferring all data to the Member upon service discontinuation.
Identify any other value-added services, resources, or enhancements related to the proposed solution(s) that will be made available to 1GPA Members at little or no additional cost. Value-added offerings must align with the Scope of Work and exceed the minimum requirements.
If this does not apply, enter "N/A".
Provide a statement of your firm’s history, qualifications and years of experience in providing public sector clients products and services consistent with the Scope of Work for this solicitation.
Describe your firm’s organizational structure and resource capacity to deliver the proposed solution(s) and services, including team structure, staffing levels, and availability.
Upload resumes and/or biographical statements for key personnel assigned to provide services as outlined in this solicitation. Identify each individual’s roles and relevant experience.
Upload copies of, or provide a list of, all relevant and current professional licenses and industry certifications applicable to the products and services proposed under this solicitation.
Download, complete and upload the Project Reference Form. Include a minimum of three (3) project references within the last five (5) years for which your firm has provided services similar to the Scope of Work for this solicitation. Public sector experience preferred.
Describe the performance metrics your firm tracks and reports to Members, including response/resolution times, customer satisfaction, and any other measurements of service quality.
Please download the below documents, complete, and upload (held confidential).
Upload a description of your implementation approach for the proposed solution(s), including key phases, estimated timelines, and transition to operational use.
Upload information on the project management methodology and tools your firm utilizes to ensure successful implementation, including communication, coordination and status reporting.
Upload a description of your approach to data migration or conversion from existing systems, include any systems your solution(s) successfully integrates with.
Describe how your firm monitors and maintains security over time, including how threats are detected and addressed and how service is protected from disruptive activity (e.g., DDoS).
Describe service level commitments including uptime targets, response and resolution times, escalation procedures and performance monitoring metrics.
Describe how your firm identifies and responds to a security breach or data privacy incident and the process for notifying Members.
Upload your firm’s disaster recovery plan including recovery time objectives (RTO) and recovery point objectives (RPO), testing practices and how these objectives are communicated to customers.
Upload information on the training options available for administrators and end users, including formats (virtual, on-site, etc.) and ongoing access to training resources.
Specify your firm’s technical support structure, including hours of availability, support channels (phone, email, chat, etc.), response times and escalation timelines.
Describe how system updates, enhancements, and maintenance activities are planned, deployed and communicated to Members.
Confirm your firm’s understanding of the cooperative purchasing program and the contractor’s responsibilities under a cooperative contract.
Describe the process your firm will use for sales tracking and usage reporting as outlined in the Uniform Terms and Conditions, Paragraph 3(C): Contract Administration and Operations, item G through J of the RFP.
Describe your firm’s method for communicating contract terms, requirements and benefits to internal staff as well as your approach to educating current and prospective Members about contract benefits.
Confirm your firm's understanding that the 1% 1GPA administration fee shall be included in the net price and shall not be added to the approved contract prices.
Upload a complete, detailed and transparent pricing structure for all proposed solution(s) and related services. Identify whether pricing is subscription-based, perpetual license, or other licensing model, and clearly state the pricing basis (e.g., annual, monthly, per site, per user, per student, tier-based, usage-based, or a combination). Provide a cost response for each area as listed below:
Identify any renewal pricing practices, including annual price escalation percentages.
Identify any discounts or incentives your firm will offer 1GPA Members such as volume discounts, bundled module/system discounts, multi-year purchase discounts, early payment discounts, etc.
Download, complete and upload the Excel document in Excel format.
Upload any additional pricing information you wish to submit with your firm’s proposal. Price lists and catalogs may also be uploaded here. Additional pricing information or catalogs should clearly align with the pricing provided in 6.2.
Please download the below required documents, complete all sections, and upload.
The information provided in this section will only be used for Offerors that receive an award/contract. Responses in this section do not guarantee or place Offeror on an approved list of any kind.
Upload your company logo in either a .jpg or .eps format.
Provide a 1–2 sentence introduction to your company that is tailored specifically to the products and/or services that will be included under this contract. This introduction will appear on our exclusive Member Portal if awarded and should clearly describe the offerings available through this contract, helping Members quickly identify what is included without confusion about unrelated services.
You may also upload a short (1-2 minutes or less) introductory video if desired here.
Will this solicitation require a bid bond?
Would you like to have offerors respond to an electronic pricing table through OpenGov?
Choose if:
A. To compare market basket pricing
B. For minimum percentage of discount from a set list of manufacturers
C. Seeking services for hourly rate schedules
D. Other fixed fees
If you are NOT using the Electronic Pricing Table option, will your want offerors to separate a Price Proposal from the rest of the response? You will do this if you want to open the proposals initially WITHOUT showing price,
Will there be an evaluation committee to review proposals and score them based on weights and multiple criteria?
Please select the correct options for this solicitation:
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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