What types of agencies buy Customer Satisfaction services?

Federal agencies across all departments procure Customer Satisfaction services, including the Department of Defense, Department of Veterans Affairs, General Services Administration, and civilian agencies. State and local governments also issue Customer Satisfaction contracts through their own procurement portals.

How do I find Customer Satisfaction contracts with SamSearch?

Use SamSearch to browse pre-classified opportunities in one place, with AI-powered filtering by agency, set-aside, and deadline.

Are there set-aside contracts for small businesses in Customer Satisfaction?

Yes. Many Customer Satisfaction contracts are set aside for small businesses, including 8(a), WOSB, SDVOSB, and HUBZone firms. Use SamSearch's set-aside filters to find contracts your business qualifies for.

How competitive are Customer Satisfaction government contracts?

Competition varies by contract size and type. Large IDIQ vehicles in Customer Satisfaction can attract dozens of bidders, while small open-market solicitations may have only a few. Monitoring active solicitations and building agency relationships early improves win rates.

Contract Category

Customer Satisfaction Government Contracts

19 government contract opportunities classified as Customer Satisfaction, spanning federal and state/local solicitations. Updated daily.

8 federal7 SLED4 forecastsUpdated daily

Federal Opps

Federal contracts

SLED Opps

State, local & education contracts

Forecasts

Agency pipeline forecasts

Total

All sources combined

8 federal contract opportunities classified as Customer Satisfaction.

DEPT OF DEFENSE

USMC TENANT SATISFACTION SURVEY (TSS) SUPPORT SERVICES

Active

AI Summary

The Department of Defense is seeking support services for the USMC Tenant Satisfaction Survey (TSS) through solicitation M9549426Q0005. This Request for Quote is aimed at gathering data on tenant satisfaction and is set aside for small businesses. Interested parties should refer to the solicitation and its attachments …

Posted Apr 22, 2026Due May 22, 2026SolicitationNAICS 541910Total Small Business Set-Aside (FAR 19.5)Sol: M9549426Q0005

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DEPT OF DEFENSE

USMC TENANT SATISFACTION SURVEY (TSS) SUPPORT SERVICES

Archived

AI Summary

The Department of Defense, specifically the Department of the Navy, is seeking support services for the USMC Tenant Satisfaction Survey. This presolicitation opportunity focuses on survey services aimed at assessing customer satisfaction within military contexts. Interested bidders should refer to the notice details in…

Posted Apr 10, 2026PresolicitationNAICS 541910Total Small Business Set-Aside (FAR 19.5)Sol: M95494-26-SYNOPSIS-USMCTSS

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DEPARTMENT OF LABOR

0200 - PAP Customer Satisfaction Survey

Archived

AI Summary

The U.S. Department of Labor is seeking information for Participant Assistance Program Customer Satisfaction Survey Services. This opportunity is a Request for Information (RFI) with responses due by March 30, 2026. Interested vendors should refer to the attached Performance Work Statement for details.

Posted Apr 3, 2026Due Apr 23, 2026Sources SoughtNAICS 541910No Set aside usedSol: OAA-26-00200

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UNITED STATES GOVERNMENT PUBLISHING OFFICE

950S GPOEXPRESS

Archived

AI Summary

The United States Government Publishing Office is seeking a contractor to provide the GPO Express Program, which includes a range of printing services such as digital printing, order fulfillment, and document management. Interested parties can find complete specifications at the provided link.

Posted Dec 16, 2025Due Jan 30, 2026Combined Synopsis/SolicitationNAICS 32311Sol: 950S_2025

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DEPARTMENT OF VETERANS AFFAIRS

AMERICAN CUSTOMER SATISFACTION INDEX (ACSI) SURVEY

Archived

AI Summary

The Department of Veterans Affairs is seeking to conduct an American Customer Satisfaction Index (ACSI) survey. This opportunity involves posting the Justification and Approval in accordance with Subpart 5.2 for proposed contract actions.

Posted Dec 4, 2025JustificationNAICS 541611Sol: 36C10G25F0018

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DEPARTMENT OF TRANSPORTATION

AMENDMENT 0002 TO JANITORIAL SERVICES AT HONOLULU CONTROL FACILITY, NWS, AND OAHU (PMT) SSC

Archived

AI Summary

This opportunity involves janitorial services at the Honolulu Control Facility, NWS, and Oahu. The solicitation has been amended to include a Customer Satisfaction Survey. The bid due date remains unchanged, and the Contracting Officer is located in Des Moines, WA.

Posted Sep 5, 2025Due Oct 3, 2025SolicitationNAICS 561720Total Small Business Set-Aside (FAR 19.5)Sol: 697DCK-25-R-00042

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INTERNATIONAL TRADE COMMISSION, UNITED STATES (DUNS # 02-1877998)

NOTICE OF INTENT TO SOLE SOURCE – QUALTRICS LLC

Archived

AI Summary

The U.S. International Trade Commission intends to award a sole source contract to Qualtrics LLC for a FedRamp Certified customer satisfaction survey tool via software as a service. This tool will facilitate the required data collection functions for the Commission. This announcement serves informational purposes only,…

Posted Aug 6, 2025Due Aug 20, 2025Special NoticeNAICS 423430Sol: 34300025P0030

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DEPARTMENT OF VETERANS AFFAIRS

Amendment to a Previous Combined Synopsis/Solicitation 36C78625Q50211 - NCA Customer Satisfaction Survey Services -- R422

Archived

AI Summary

The Department of Veterans Affairs has issued an amendment to the Combined Synopsis/Solicitation 36C78625Q50211 for NCA Customer Satisfaction Survey Services, extending the submission deadline to 10:00 a.m. CST on May 23, 2025. Bidders must acknowledge receipt of this amendment with their offers, which should include r…

Posted May 8, 2025Due May 23, 2025Combined Synopsis/SolicitationNAICS 541910Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: QSE--36C78625Q50211

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Customer Satisfaction Government Contracts — FAQ

Common questions about finding and winning Customer Satisfaction government contracts.

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Customer Satisfaction Government Contracts

Customer Satisfaction Government Contracts — FAQ