What types of agencies buy Helpdesk Services services?

Federal agencies across all departments procure Helpdesk Services services, including the Department of Defense, Department of Veterans Affairs, General Services Administration, and civilian agencies. State and local governments also issue Helpdesk Services contracts through their own procurement portals.

How do I find Helpdesk Services contracts with SamSearch?

Use SamSearch to browse pre-classified opportunities in one place, with AI-powered filtering by agency, set-aside, and deadline.

Are there set-aside contracts for small businesses in Helpdesk Services?

Yes. Many Helpdesk Services contracts are set aside for small businesses, including 8(a), WOSB, SDVOSB, and HUBZone firms. Use SamSearch's set-aside filters to find contracts your business qualifies for.

How competitive are Helpdesk Services government contracts?

Competition varies by contract size and type. Large IDIQ vehicles in Helpdesk Services can attract dozens of bidders, while small open-market solicitations may have only a few. Monitoring active solicitations and building agency relationships early improves win rates.

Contract Category

Helpdesk Services Government Contracts

8 government contract opportunities classified as Helpdesk Services, spanning federal and state/local solicitations. Updated daily.

5 federal1 SLED2 forecastsUpdated daily

Federal Opps

Federal contracts

SLED Opps

State, local & education contracts

Forecasts

Agency pipeline forecasts

Total

All sources combined

5 federal contract opportunities classified as Helpdesk Services.

DEPT OF DEFENSE

DON CIO – INFORMATION TECHNOLOGY DIVISION (ITD) SEEKING IT AND IT-RELATED SUPPORT SERVICES IN CLASSIFIED AND UNCLASSIFIED AREAS.

Active

AI Summary

The DON CIO is seeking IT and IT-related support services for both classified and unclassified areas, including database administration, software development, and data center operational support. The contractor will ensure continuity of operations during transitions and support the transition to the Risk Management Fra…

Posted Apr 15, 2026Due Apr 27, 2026PresolicitationNAICS 541330Sol: N0018926CIOITD-Synopsis

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DEFENSE NUCLEAR FACILITIES SAFETY BOARD

DNFSB IT SUPPORT SERVICES

Archived

AI Summary

The Defense Nuclear Facilities Safety Board is conducting an Industry Day for market research regarding IT Operations, Helpdesk, Cybersecurity, and AI-Enabled Support Services. This opportunity is not a solicitation but aims to gather industry feedback and validate operational assumptions for a future full and open com…

Posted Mar 9, 2026Due Mar 14, 2026Sources SoughtNAICS 541512Sol: DIT20260001

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DEPT OF DEFENSE

MULTI SOURCE CORRELATOR TRACKER (MSCT) ANNUAL HELPDESK / SOFTWARE PATCHING SUPPORT

Archived

AI Summary

The Department of the Air Force seeks annual helpdesk and software patching support for the Multi-Source Correlator Tracker (MSCT) system. This opportunity is a sole source contract intended for Solipsys Corporation, with a focus on providing support for 3 MSCT servers and 19 display licenses over a five-year period.

Posted Jan 10, 2026Due Jan 15, 2026Combined Synopsis/SolicitationNAICS 513210Sol: FA489026Q0110

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DEPT OF DEFENSE

DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI

Archived

AI Summary

The Department of Defense is seeking technical and functional support for the Defense Personal Property System (DPS) applications. This RFI aims to gather information on existing market solutions for Tier 1 and Tier II helpdesk services, including maintenance of the ticketing software. Responses are due by 4 November 2…

Posted Nov 19, 2025Due Nov 4, 2024PresolicitationNAICS 5415198(a) Sole Source (FAR 19.8)Sol: TRANSCOM25D002

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DEPT OF DEFENSE

RACER SOFTWARE SUSTAINMENT

Archived

AI Summary

The Department of Defense is seeking a contractor to support and sustain the RACER software. This contract includes providing personnel, technical services, helpdesk support, software sustainment, document development, and training to ensure the software operates effectively.

Posted Oct 10, 2025JustificationNAICS 541511Sol: PANHES25P0000025320

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