What types of agencies buy Helpdesk Support services?

Federal agencies across all departments procure Helpdesk Support services, including the Department of Defense, Department of Veterans Affairs, General Services Administration, and civilian agencies. State and local governments also issue Helpdesk Support contracts through their own procurement portals.

How do I find Helpdesk Support contracts with SamSearch?

Use SamSearch to browse pre-classified opportunities in one place, with AI-powered filtering by agency, set-aside, and deadline.

Are there set-aside contracts for small businesses in Helpdesk Support?

Yes. Many Helpdesk Support contracts are set aside for small businesses, including 8(a), WOSB, SDVOSB, and HUBZone firms. Use SamSearch's set-aside filters to find contracts your business qualifies for.

How competitive are Helpdesk Support government contracts?

Competition varies by contract size and type. Large IDIQ vehicles in Helpdesk Support can attract dozens of bidders, while small open-market solicitations may have only a few. Monitoring active solicitations and building agency relationships early improves win rates.

Contract Category

Helpdesk Support Government Contracts

21 government contract opportunities classified as Helpdesk Support, spanning federal and state/local solicitations. Updated daily.

7 federal4 SLED10 forecastsUpdated daily

Federal Opps

Federal contracts

SLED Opps

State, local & education contracts

Forecasts

Agency pipeline forecasts

Total

All sources combined

7 federal contract opportunities classified as Helpdesk Support.

DEPT OF DEFENSE

DON CIO – INFORMATION TECHNOLOGY DIVISION (ITD) IS SEEKING IT AND IT-RELATED SUPPORT SERVICES, IN CLASSIFIED AND UNCLASSIFIED AREAS.

Archived

AI Summary

The Department of the Navy's CIO is seeking IT and IT-related support services, including database administration, software development, and data center operational support. This opportunity is a Sources Sought notice for a potential five-year contract, focusing on various IT services and support areas.

Posted Apr 15, 2026Due Apr 22, 2026Sources SoughtNAICS 541330Sol: N00189-26-CIO-ITD-SourcesSought

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DEPARTMENT OF VETERANS AFFAIRS

DA01--IFAMS HOSTING MANAGEMENT SERVICES AND HELPDESK SUPPORT

Archived

AI Summary

The Department of Veterans Affairs intends to award a sole source contract to zCore Group, LLC for hosting management services and helpdesk support. This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses and responses from other entities will not be considered.

Posted Apr 1, 2026Due Apr 1, 2026Combined Synopsis/SolicitationNAICS 541519Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)Sol: 36C10B26R0023

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DEPT OF DEFENSE

Spectrum Information Systems (SIS) Helpdesk

Archived

AI Summary

The Defense Information Systems Agency (DISA) is seeking sources for the SIS Helpdesk to provide Tier II technical and administrative support for the Global Electromagnetic Spectrum Information System (GEMSIS) program. This includes support for various applications on SIPRNet and NIPRNet. The response due date has been…

Posted Mar 2, 2026Due Mar 6, 2026Sources SoughtNAICS 541330Total Small Business Set-Aside (FAR 19.5)Sol: 632674007

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DEPT OF DEFENSE

HELPDESK SUPPORT ANNUAL SOFTWARE LICENSE ADSI

Archived

AI Summary

The Department of Defense, specifically the Department of the Air Force, is seeking helpdesk support for ADSI software. This includes 24/7 phone and email support, annual software updates, and quarterly IAVA updates. Interested parties should respond to this special notice.

Posted Jan 28, 2026Due Jan 29, 2026Special NoticeNAICS 513210Sol: FA4890FY26TierIMaintenanceADSI

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DEPT OF DEFENSE

REMEDIAL ACTION COST ENGINEERING AND REQUIREMENTS (RACER) SOFTWARE 11.12

Archived

AI Summary

The Department of Defense is seeking services for the Remedial Action Cost Engineering and Requirements (RACER) software version 11.12. This includes helpdesk support, software sustainment, document development, and training to ensure optimal operation and output of the software.

Posted Oct 10, 2025JustificationNAICS 541511Sol: PANHES25P0000025321

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DEPT OF DEFENSE

DEFENSE PERSONAL PROPERTY SYSTEM (DPS) TECHNICAL SUPPORT CENTER (DTSC) RFI

Archived

AI Summary

The U.S. Transportation Command (USTRANSCOM) is seeking technical and functional support for the Defense Personal Property System (DPS) through a Request for Information (RFI) due by November 4, 2024. This includes Tier 1 and Tier 2 helpdesk services, maintenance of ticketing software, and operational support. Vendors …

Posted Mar 17, 2025Due Nov 4, 2024PresolicitationNAICS 541519Sol: TRANSCOM25D002

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DEPT OF DEFENSE

Sources Sought Notice - Defense Ammunition Center (DAC), Explosives Safety and HAZMAT Distance Learning (DL) and Training Support Services (TSS)

Archived

AI Summary

The U.S. Army Contracting Command - Orlando (ACC-Orlando) is seeking potential bidders for a contract opportunity on behalf of the Defense Ammunition Center (DAC). The requirement is for Explosives Safety and HAZMAT Distance Learning (DL) and Training Support services. The purpose of this notice is to gather informatio…

Posted Sep 1, 2023Due Sep 18, 2023Sources SoughtNAICS 611420nanSol: DAC01

Award Value

nan

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