SamSearch Platform
AI-powered intelligence for the right opportunities, the right leads, and the right time.
Contract Category
17 federal contract opportunities classified as Service Desk.
AI Summary
The F-35 JPO will host an industry day on June 11, 2026, to discuss upcoming requirements for IT and cybersecurity services. This event will facilitate communication between the government and industry partners, allowing vendors to understand procurement needs and network with officials. Interested parties are encourag…
MD
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is seeking information for its Enterprise Service Desk Managed Contact Center Infrastructure solution. This RFI aims to gather market insights and capabilities from interested parties to refine future solicitation strategies. Responses are voluntary and will inform the acquisition app…
NJ
AI Summary
The Department of Defense Education Activity is seeking information on comprehensive IT support services for its global enterprise. This includes a centralized Service Desk, endpoint device support, systems and network administration, cybersecurity operations, and classroom technology support. Interested parties should…
VA
AI Summary
The FAA is seeking information from vendors for enterprise IT support services related to the Integrated Service Center. This RFI aims to gather feedback on full lifecycle management, including hardware, training, and technical support. Responses will inform future acquisition strategies. Interested parties should subm…
NJ
NATIONAL AERONAUTICS AND SPACE ADMINISTRATION
AI Summary
The Jet Propulsion Laboratory (JPL) is seeking information from qualified vendors for Enterprise IT support services, including a 24x7 Service Desk and advanced AI tools. This RFI is for planning purposes only and responses are due by 2/12/2026. A future RFP is anticipated in mid-2026, with subcontract awards expected …
CA
NATIONAL AERONAUTICS AND SPACE ADMINISTRATION
AI Summary
The Jet Propulsion Laboratory (JPL) is seeking information on next-generation Enterprise IT support services, including a 24x7 Service Desk and advanced AI tools. This RFI is for planning purposes only and responses are due by 2/12/2026. The opportunity may lead to a future solicitation for a Small Business Set-Aside p…
CA
NATIONAL AERONAUTICS AND SPACE ADMINISTRATION
AI Summary
The Jet Propulsion Laboratory is seeking information from qualified vendors for next-generation Enterprise IT support services, including a 24x7 Service Desk and advanced AI tools. This RFI is for planning purposes only and responses will inform future solicitations. All responses are due by February 12, 2026.
CA
NATIONAL AERONAUTICS AND SPACE ADMINISTRATION
AI Summary
The Jet Propulsion Laboratory is seeking information from qualified vendors for next-generation Enterprise IT support services, including a 24x7 Service Desk and advanced AI-enabled tools. This RFI is for planning purposes only and responses will inform future solicitations. All responses are due by February 12, 2026.
CA
AI Summary
The Department of the Army is seeking industry feedback on the impact of artificial intelligence on service desk operations and support agreements. This RFI aims to gather insights on optimizing metrics, enhancing customer experience, and leveraging AI for efficient ticket resolution. Responses will inform future opera…
ENVIRONMENTAL PROTECTION AGENCY
AI Summary
The Environmental Protection Agency is preparing for the R10 Multi-Regional Information Technology Support Services (MRITSS) solicitation, focusing on service desk support, network administration, and IT equipment management. This notice serves as an advance copy of the Performance Work Statement, and no responses are …
KS
AI Summary
The U.S. Coast Guard intends to award multiple Basic Ordering Agreements for the sustainment and modernization of its IT infrastructure. The VIA-Sustain initiative will consolidate services to enhance stability and security, offering significant opportunities for small business participation through subcontracting. Thi…
VA
AI Summary
The Department of Defense intends to issue an RFP for a Service Order Desk Contract at Fort Carson, focusing on consolidated customer service and maintenance requests. The contract will be a Firm-Fixed-Price ID/IQ with a base period of 12 months and four options. Proposals are due by 20 October 2025, and registration i…
CO
AI Summary
The U.S. Coast Guard intends to award multiple Basic Ordering Agreements for the sustainment and modernization of its IT infrastructure. The VIA-Sustain initiative will cover services such as program management, service desk support, and IT security, aiming to enhance operational efficiency and user experience. Opportu…
VA
AI Summary
The Department of Defense's Defense Information Systems Agency (DISA) is seeking information regarding global service desk certification. This opportunity is classified as a service and is related to IT services, specifically focusing on service desk operations. Interested parties should review the redacted justificati…
MD
AI Summary
The United States Capitol Police is soliciting proposals for Information Systems and Network Support services, including systems administration and software development, at the Capitol Complex. A mandatory pre-proposal site visit is scheduled for June 11, 2025, at 8:00 am EST, and attendance is required for proposal co…
DC
AI Summary
The United States Postal Service Office of Inspector General is seeking a supplier to provide a managed IT Service Desk solution, which will act as the Single Point of Contact for all IT-related incidents and service requests. This opportunity is classified under NAICS Code 561990 and is part of a Full and Open Competi…
PA
AI Summary
The NATO Communications and Information Agency (NCIA) is seeking information on commercially available solutions for outsourced Level 0 and Level 1 End User support, including call center capabilities, to enhance efficiency and technology. The project aims to optimize support operations through automation and AI integr…
Common questions about finding and winning Service Desk government contracts.