Closed Solicitation · DEPARTMENT OF HEALTH AND HUMAN SERVICES

    NOI - SERVICE AND MAINTENANCE OF SINGLE CELL IMAGER

    Sol. PCA-NIA-001081PresolicitationBETHESDA, MD
    Closed
    STATUS
    Closed
    closed Apr 3, 2026
    POSTED
    Mar 20, 2026
    Publication date
    NAICS CODE
    811210
    Primary industry classification
    PSC CODE
    J066
    Product & service classification

    AI Summary

    The National Institutes of Health intends to award a non-competitive contract for the service and maintenance of the Xenium Single Cell Imager. This contract will ensure the functionality of the equipment used in Alzheimer's research. The contractor must be an authorized service provider, with a focus on preventative maintenance and on-demand repairs.

    Contract details

    Solicitation No.
    PCA-NIA-001081
    Notice Type
    Presolicitation
    Posted Date
    March 20, 2026
    Response Deadline
    April 3, 2026
    NAICS Code
    811210AI guide
    PSC / Class Code
    J066
    Primary Contact
    Elaine Estrella
    State
    MD
    ZIP Code
    20892
    AI Product/Service
    service

    Description

    PRE-SOLICITATION NON-COMPETITIVE –

    Notice of Intent to Sole Source

    1. SOLICITATION NUMBER: PCA-NIA-001081

    2. TITLE: Service and Maintenance of Xenium Single Cell Imager

    3. RESPONSE DATE: April 03, 2026 at 4:00 pm EST.

    4. PRIMARY POINT OF CONTACT:

    Elaine Estrella
    Contract Specialist
    Elaine.estrella@nih.gov

    Brian Lind
    Contract Specialist
    Brian.lind@nih.gov

    I. INTRODUCTION:

    THIS IS A PRE-SOLICITATION NON-COMPETITIVE (NOTICE OF INTENT)
    SYNOPSIS TO AWARD A CONTRACT WITHOUT PROVIDING FOR FULL OR
    OPEN COMPETITION (INCLUDING BRAND-NAME).

    The National Institute of Health Hospital Laboratory Support Service (NIHHLS) intends
    to negotiate and award a purchase order without providing for full and open
    competition to 10x Genomics. The purpose of this acquisition will be to provide the
    National Institute on Aging (NIA) with maintenance and repair services for the Xenium
    Single Cell Imager (Serial Number XETG00175) to ensure continued full function and
    continuity of NIA research data. The microscope is currently in use by the NIA –
    Center for Alzheimer’s and Related Dementias (CARD)

    II. NORTH AMERICAN INDUSTRY CLASSIFICATION SYSTEM (NAICS) CODE and
    SET ASIDE STATUS

    NAICS code 811210 - Electronic and Precision Equipment Repair and Maintenance
    with a business size standard classification of $34 M. This acquisition is NOT set
    aside for small businesses.

    III. REGULATORY AUTHORITY
    The resultant contract will include all applicable provisions and clauses in effect
    through the Federal Acquisition Circular (FAC) 2024-07 dated 08-29-2024.
    This acquisition is conducted under the procedures as prescribed in FAR subpart
    13.5—Simplified Procedures for Certain Commercial Items and FAR subpart 12—
    Acquisition of Commercial Items at an amount exceeding the SAT and not exceeding
    $7 million.

    IV. STATUTORY AUTHORITY

    This acquisition is for a commercial item or service and is conducted under the
    authority of the FAR Subpart 13.5—Simplified Procedures for Certain Commercial
    Items and the statutory authority of [specify the applicable authority: (1) FAR 6.302-1—Only one responsible source and no other supplies or services will satisfy agency requirements 41 U.S.C. 3304 (a)(1).

    V. DESCRIPTION OF REQUIREMENT:

    A. PURPOSE AND OBJECTIVES:

    The purpose of this requirement is to provide the NIA-CARD with an acquisition of a
    maintenance service contract to support the operation of a Single Cell Imaging
    Instrument. This specialized instrument characterizes RNA, protein, and cells in
    their native tissue environment allowing for a more thorough multiome analysis.

    B. PERIOD OF PERFORMANCE:
    NIHHLS anticipates a firm fixed price purchase order. This requirement shall consist
    of a 12-month base period beginning April 06, 2026 to April 05, 2027.

    C. PROJECT REQUIREMENTS:

    The Contractor shall be responsible for preventative maintenance and on-demand
    repair services for the Xenium Single Cell Imager. The service may only be
    completed by an authorized service provider for the Single Cell Imaging Instrument.
    Independently and not as an agent of the Government, the Contractor shall furnish all
    the necessary services, qualified personnel, material, equipment, and facilities, not
    otherwise provided by the Government as needed to perform the Statement of Work
    below:

    The Contactor shall provide:

    1. Diagnostic Service and On-Site Field Service as needed by a 10X Genomic
    certified technician qualified to perform maintenance on the NIA-CARD’s
    Xenium Single Cell Imager

    2. Onsite preventative maintenance planned and scheduled at least once per
    period of performance. Such preventive maintenance shall be in accordance
    with the manufacturer’s recommendations and shall be equal to maintenance
    provided to commercial customers for the same models. Service calls shall
    not replace the necessity for scheduled Annual Maintenance.

    3. Telephone support and remote troubleshooting.

    4. Software upgrades for 10x Genomics proprietary licenses.

    5. Train staff when there are new features during software upgrades.

    6. Equipment Repair and Replacement parts, as needed.

    7. Emergency assessment and repair, as needed.

    8. The Contractor shall schedule and perform onsite preventive maintenance
    from 8:00 am – 5:00 pm Monday through Friday, excluding Federal holidays.

    9. The Contractor shall notify the COR in advance of making preventive
    maintenance inspections.

    SPECIFIC REQUIREMENTS:

    1. Preventive Maintenance: The Contractor shall provide:
    a. Preventive maintenance to the Microscope System once per year.
    b. All visits shall include labor and travel with no additional cost to the government.
    c. Assessment and evaluation of overall functionality of the imager, and system re-calibration
    d. Preventive Replacement of working parts as necessary, to prevent future failures

    2. Repair services for all parts of the equipment, which includes the following:
    a. The contractor must have either an adequate supply of parts in stock and readily available to the service technicians or be able to obtain any required part within 48 hours of the service technician assessment
    b. The service technicians need to be OEM trained and qualified
    c. All service is to be warranted for 6 months and any replacement part must
    have at least a 12-month warranty

    Contractor shall have access to proprietary parts and test instrumentation for effective
    repair in case of malfunction. Technical performance requirements include system
    coverage on the subject equipment by Original Equipment Manufacturer (OEM)
    factory-trained, authorized technicians and providers of any required parts and
    software or proprietary diagnostic software and software enhancements must be
    OEM certified (new or like-new) and compatible with the subject equipment.

    Contractor shall be required to provide written documentation in achieving this
    statement of work during the period of performance. The original documentation shall
    be provided by the vendor to show they completed service.

    Service shall include labor and parts coverage, extended coverage hours, on-site
    labor response, technical telephone response (call-back to schedule), and planned
    maintenance, diagnostics software license and service documentation, and preferred
    labor rate.

    VI. CONTRACTING WITHOUT PROVIDING FOR FULL OR OPEN COMPETITION
    (INCLUDING BRAND-NAME) DETERMINATION

    The determination by the Government to award a contract without providing for full
    and open competition is based upon the market research conducted. Specifically, 10X
    Genomics is the only vendor in the marketplace that can provide the services required
    by NIHHLS. The equipment and software upgrades are proprietary to its
    manufacturer, 10x Genomics., and this company is the sole provider of maintenance
    for this equipment.

    In accordance with FAR part 10, extensive market research was conducted to reach
    this determination. Additionally, contacts with knowledgeable individuals both in
    industry and Government, as well as reviews of available product literature, revealed
    no other sources. Finally, a review of the GSA Advantage, Dynamic Small Business
    Search, and previous government acquisitions returned no results that meet all of the
    requirements. Therefore, only 10x Genomics. is capable of meeting the needs of this
    requirement.

    The intended source is:
    10X Genomics, Inc.
    6230 Stoneridge Mall Road
    Pleasanton, California, 94588-3260
    United States of America

    VII. CLOSING STATEMENT

    THIS SYNOPSIS IS NOT A REQUEST FOR COMPETITIVE PROPOSALS. However,
    interested parties may identify their interest and capability to respond to this notice.

    A determination by the Government not to compete this proposed contract based
    upon responses to this notice is solely within the discretion of the Government. All
    responsible sources may submit a capability statement, proposal, or quotation which
    shall be considered by the agency. The information received will normally be
    considered solely for the purposes of determining whether to proceed on a noncompetitive
    basis or to conduct a competitive procurement. This notice does not
    obligate the Government to award a contract or otherwise pay for the information
    provided in response.

    Responses to this notice shall contain sufficient information to establish the interested
    parties' bona-fide capabilities for fulfilling the requirement and include: unit price, list
    price, shipping and handling costs, the delivery period after contract award, the
    prompt payment discount terms, the F.O.B. Point (Destination or Origin), the Dun &
    Bradstreet Number (DUNS), the Taxpayer Identification Number (TIN), and the
    certification of business size. All offerors must have an active registration in the
    System for Award Management (SAM) www.sam.gov.

    All responses must be received by the closing date and time of this announcement
    and must reference the solicitation number, PCA-NIA-01081. Responses must be
    submitted electronically to Elaine Estrella, Contract Specialist at
    elaine.estrella@nih.gov or Brian Lind, Contract Specialist at brian.lind@nih.gov .
    .

    Key dates

    1. March 20, 2026Posted Date
    2. April 3, 2026Proposals / Responses Due

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    NOI - SERVICE AND MAINTENANCE OF SINGLE CELL IMAGER is a federal acquisition solicitation issued by DEPARTMENT OF HEALTH AND HUMAN SERVICES. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.

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