SamSearch

    Closed Solicitation · DEPARTMENT OF JUSTICE

    PUBLIC SAFETY OFFICER’S BENEFITS PROGRAM (PSOB) OUTREACH, CALL CENTER, AND PARALEGAL SUPPORT SERVICES

    Issued by OFFICE OF JUSTICE PROGRAMS · OJP AGENCY WIDE
    Sol. PSOB_OFFICESUPPORT_RFISources SoughtSet-aside: Total Small Business Set-Aside (FAR 19.5)WASHINGTON, DC
    Closed
    STATUS
    Closed
    closed Feb 14, 2026
    POSTED
    Feb 6, 2026
    Publication date
    NAICS CODE
    541611
    Primary industry classification
    PSC CODE
    R408
    Product & service classification

    AI Summary

    The Department of Justice is seeking a contractor to provide outreach, call center, and paralegal support services for the Public Safety Officer’s Benefits Program. Services include maintaining the PSOB Customer Call Center, case file management, and customer resource assistance. This opportunity is categorized as a Sources Sought notice.

    Contract details

    Solicitation No.
    PSOB_OFFICESUPPORT_RFI
    Notice Type
    Sources Sought
    Set-Aside
    Total Small Business Set-Aside (FAR 19.5)
    Posted Date
    February 6, 2026
    Response Deadline
    February 14, 2026
    NAICS Code
    541611AI guide
    PSC / Class Code
    R408
    Issuing Office
    OJP AGENCY WIDE
    Sub-Agency
    OFFICE OF JUSTICE PROGRAMS
    Agency
    DEPARTMENT OF JUSTICE
    Primary Contact
    Alisha Wells
    City
    WASHINGTON
    State
    DC
    ZIP Code
    20531
    AI Product/Service
    service

    Description

    The Contractor, at a minimum, shall provide the PSOB Office with the following services that relate to all PSOB death, disability, and educational (as needed) assistance claims.

    Maintain and operate the BJA PSOB Customer Call Center

    Provide case file management

    Provide customer resource assistance

    Paralegal support services

    Key dates

    1. February 6, 2026Posted Date
    2. February 14, 2026Proposals / Responses Due

    AI search tags

    call center servicesparalegal supportcase managementcustomer servicepublic safety

    Frequently asked questions

    PUBLIC SAFETY OFFICER’S BENEFITS PROGRAM (PSOB) OUTREACH, CALL CENTER, AND PARALEGAL SUPPORT SERVICES is a federal acquisition solicitation issued by DEPARTMENT OF JUSTICE. Review the full description, attachments, and submission requirements on SamSearch before the response deadline.

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