Active SLED Opportunity · MASSACHUSETTS · MASSACHUSETTS
AI Summary
Massachusetts Commission for the Deaf and Hard of Hearing seeks a call answering and message processing service for after-hours emergency calls to assist individuals with hearing disabilities. Contract is one year with five renewal options.
MCDHH seeks a Call Answering and Message Processing Service to accept and process calls for its After-Hours Emergency Service primarily but not exclusively outside of Commonwealth business hours to connect individuals (Deaf, oral deaf, deafblind, hard of hearing) experiencing emergencies with individuals providing language access services. Contract has one year and 5 one-year renewal options. Pre Bid Conference: N/A. However, Q&A Forum is offered. Responses will be posted online no later than Wednesday, May 20, 2026, at 3:00pm Eastern.
SLED stands for State, Local, and Education. These are solicitations issued by state governments, counties, cities, school districts, utilities, and higher education institutions — as opposed to federal agencies.
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