NAICS Demand Lane
Latest federal solicitations for NAICS 561422.
AI Summary
The U.S. Department of Veterans Affairs is seeking information on services to extract, decrypt, and standardize legacy call recordings for compliance with NARA mandates. This includes cloud deployment and professional services for installation and training. Interested vendors should submit a capabilities statement by J…
NJ
AI Summary
The US Census Bureau is seeking industry input for the 2030 Census Questionnaire Assistance (CQA) requirement. This special notice invites interested parties to provide feedback and participate in a virtual industry day on May 7, 2026. Responses to the notice are due by May 15, 2026, and registration is required for th…
AI Summary
The National Highway Traffic Safety Administration is seeking qualified small businesses to establish and manage a Vehicle Safety Hotline. Interested firms should submit capability statements demonstrating their experience in call center operations and customer service related to vehicle safety. Responses are due withi…
DC
AI Summary
USCIS has issued a Request for Information (RFI) for the Contact Center Tier 1 (CCT1) requirement. This opportunity is focused on automated contact center solutions and is available for interested vendors to access and respond via GSA eBuy.
VT
DEPARTMENT OF VETERANS AFFAIRS
AI Summary
The Department of Veterans Affairs is extending a bridge contract for contact center staffing support through a non-competitive modification. This service is crucial for maintaining efficient operations at the Veterans Experience Office, ensuring timely assistance to Veterans and their families. The urgency of this nee…
MD
AI Summary
The Department of Homeland Security's FEMA is seeking a fully managed contact center for temporary surge support during disaster activities. Interested contractors must submit RFI responses by January 28, 2026, to be considered for future solicitations. This opportunity focuses on efficient call routing and data entry …
CA
AI Summary
This opportunity involves a sole source contract for the inTransition Contact Center awarded to Leidos, Inc. on January 15, 2026. The notice is issued in accordance with FAR 6.302-1, making the redacted justification and approval publicly available.
VA
AI Summary
The Department of Homeland Security's FEMA seeks a fully managed contact center for surge support during disaster activities. Interested contractors must submit RFI responses by January 28, 2026, and direct questions by January 14, 2026. This opportunity focuses on efficient call routing and data entry to assist disast…
CA
AI Summary
The Department of Homeland Security's FEMA seeks a fully managed contact center for surge support during disaster activities. Interested contractors must submit RFI responses by January 28, 2026, and direct questions by January 14, 2026. This opportunity focuses on efficient call routing and data entry to assist disast…
CA
AI Summary
The Department of Homeland Security's FEMA seeks a fully managed contact center for surge support during disaster activities. Interested contractors must submit RFI responses by January 28, 2026, and direct questions by January 14, 2026. This opportunity focuses on efficient call routing and data entry to assist disast…
CA
How this NAICS code is represented across indexed contract sources.
This industry comprises establishments primarily engaged in operating telemarketing bureaus and other contact centers that initiate or receive telephone calls to sell goods or services, conduct surveys, or provide customer assistance.
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